Are the NI support guys on vacation, or was the fast response more the exception than the rule?
My buyer wants his Reaktor license!!
BI support on vacation this week?
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SuitcaseOfLizards SuitcaseOfLizards https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=2363 - KVRAF
- 10879 posts since 3 Apr, 2002 from Austin, TX USA
Last week, license transfer took 1 day. This week, license transfer has sat with no response for a week.
Are the NI support guys on vacation, or was the fast response more the exception than the rule?
My buyer wants his Reaktor license!!
Are the NI support guys on vacation, or was the fast response more the exception than the rule?
My buyer wants his Reaktor license!!
Bandcamp: https://suitcaseoflizards.bandcamp.com/
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
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- KVRAF
- 15135 posts since 7 Sep, 2008
Not that it helps your cause but all of Europe tends to shut down over August.
"I was wondering if you'd like to try Magic Mushrooms"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
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SuitcaseOfLizards SuitcaseOfLizards https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=2363
- KVRAF
- Topic Starter
- 10879 posts since 3 Apr, 2002 from Austin, TX USA
Oh damn, I forgot about that! When I worked for Philips Semiconductor in Sunnyvale, it was almost impossible to get help from Eindhoven during August.. ugh..Mushy Mushy wrote:Not that it helps your cause but all of Europe tends to shut down over August.
Well, I have an L.A. phone number for registration support, I'll get on the phone after lunch and start in on them from there...
Thanks for the info!
Bandcamp: https://suitcaseoflizards.bandcamp.com/
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
-
SuitcaseOfLizards SuitcaseOfLizards https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=2363
- KVRAF
- Topic Starter
- 10879 posts since 3 Apr, 2002 from Austin, TX USA
FYI, I just called NI registration support in Los Amgeles and was promptly informed no-one was on duty and to call back later! 
This kind of makes me glad I'm getting out of the music business, I really don't have the patience to deal with this kind of thing.
It's weird because late last week Molekular transferred in about 12 hours.. but if the whole company observes the "August break" thing, even the U.S., that might help to explain it.
anyway
This kind of makes me glad I'm getting out of the music business, I really don't have the patience to deal with this kind of thing.
It's weird because late last week Molekular transferred in about 12 hours.. but if the whole company observes the "August break" thing, even the U.S., that might help to explain it.
anywayBandcamp: https://suitcaseoflizards.bandcamp.com/
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
-
SuitcaseOfLizards SuitcaseOfLizards https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=2363
- KVRAF
- Topic Starter
- 10879 posts since 3 Apr, 2002 from Austin, TX USA
Over a week and Jens (the NI Support guy) has neither performed the license transfer or even gotten back to me,.
So I filed a trouble ticket against HIM!
I'm going to have to fly to L.A. and crap on NI's lobby stairs at this rate...
So I filed a trouble ticket against HIM!
I'm going to have to fly to L.A. and crap on NI's lobby stairs at this rate...
Bandcamp: https://suitcaseoflizards.bandcamp.com/
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
Linux Mint, Waveform 13 Pro, U-He synths, Audio Damage effects,.
-
- KVRAF
- 15135 posts since 7 Sep, 2008
Either that or flop your native instrument out on their counter.SyntheticAurality wrote:Over a week and Jens (the NI Support guy) has neither performed the license transfer or even gotten back to me,.
So I filed a trouble ticket against HIM!
I'm going to have to fly to L.A. and crap on NI's lobby stairs at this rate...
"I was wondering if you'd like to try Magic Mushrooms"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"