Steinberg HALion 6 & HALion Sonic 3

[DrumAddict]

ive read the Steinberg Forum , and they said that it is not a mistake that those previous licenses gots removed . its due to the change from usb e licenser to soft licenser (it is very bad that they didnt write that in description for customer that it will disable previous license due to their change ) , if people needs their halion 5 license back due to some circunstances you needs to write to the support , why and that you needs it back , and knowing steinberg due to the many support mails now , it will takes a long time before they even answere .

I went there, and read the explanation, but sincerely, it didn't convince me. What has the migration to do with the upgrade? I have to point where my old license is in order for the upgrade to work. I even have nothing installed in the soft eLicenser. Everything is in the USB dongle. They simply messed it up, and now came with a lame excuse.

WTF solution is that to contact support IF we need HALion 5? It's not up to them to even question IF we need it or not. We bought the license, we are entitled to it, needing or not. If the new license is not compatible, they should simply had it installed aside the existing HALion 5 - period.

i agree completly , just pointed out what the have written on the steinberg forum

[fmr]

Trying to install now - the installer is so confusing, not giving me the option to install on my external SSD drive where it was installed before.

In the Mac installer at the bottom it let's you select the location for the content or skip the installation of the content, it was a totally trouble-free procedure here.

Actually, you can do that in Windows too, but the installer is weird. I was watching the folders while the installation was going on, and I noticed that it copied the files to the pre-defined place FIRST, then moved them to the chosen place, and left there a shortcut.

[BBFG#]

To my current understanding of how most things work...
An 'update' by its very title implies a superseding of files, mostly over-writes previous versions.
And if we choose to buy another 'full' license, then we would be able to have both versions side by side with two separate licenses in the eLicense keys.

I just assumed that buying an update would replace the previous version.
So does buying a full new version also overwrite the previous full version?

[Numanoid]

Treat yourself to some third party libs for just $28 this weekend, most of the latest are mapped for HALion

http://www.zero-g.co.uk/store/c134.php?

[wickfut]

What a train wreck. LMAO.

Why is it, the software works fine. The people having issues are the ones going against Steinbergs recomended 64bit and windows 8/10.

[aMUSEd]

What a train wreck. LMAO.

Why is it, the software works fine. The people having issues are the ones going against Steinbergs recomended 64bit and windows 8/10.

Nope

[wickfut]

What a train wreck. LMAO.

Why is it, the software works fine. The people having issues are the ones going against Steinbergs recomended 64bit and windows 8/10.

Nope

What issues then? You want to run 32 bit Halion 5? They've already posted that you contact support and they'll send you a H5 32bit serial.

[aMUSEd]

What a train wreck. LMAO.

Why is it, the software works fine. The people having issues are the ones going against Steinbergs recomended 64bit and windows 8/10.

Nope

What issues then? You want to run 32 bit Halion 5? They've already posted that you contact support and they'll send you a H5 32bit serial.

That's not the issue. Read the thread.

[wickfut]

That's not the issue. Read the thread.

Hypersonic2 licence being removed?

[fmr]

What issues then? You want to run 32 bit Halion 5? They've already posted that you contact support and they'll send you a H5 32bit serial.

1. I shouldn't have to contact support to get back what was already mine. And it isn't just an H5 license, It's all licenses back to Hypersonic 2.

2. OTOH, I already contacted support, and their first answer was not that they would be sending me a new license. Actually, as I posted, they told that the HALion 6 license would allow me to run HALion 5 standalone (which is not the case, as we know already), and that the plug-in isn't needed because HALion 6 replaces it.

3. Even if that works, what about non-supported systems? What if I want to run HALion 6 in Windows 10, but keep using HALion 5 in Windows 7? Or if I have a really old machine that is still running Windows XP, and I want to use HALion 4 in that one? Is it so strange? Am I the only Steinberg user that has several systems installed?

Fact is Steinberg didn't thought about the issues, and that solution of "contact support asking for a HALion 5 license" is clearly an afterthought. And what about HALion 4? If I have a really old system and want to sill use HALion 4 in it? And Hypersonic 2, as Amused referred?

We bought all those licenses, therefore, we are entitled to ALL of them. It's not Steinberg choice to decide which ones to keep and which ones to trash. They can decided what OS to support, and if the newer versions are 64-bit only, but its users right to decide what to keep and what to run.

And if the beta testers didn't raise these questions, they did a bad work. All these issues are so clear and evident that it surprises me I even have to say so.

[BBFG#]

We bought all those licenses, therefore, we are entitled to ALL of them. It's not Steinberg choice to decide which ones to keep and which ones to trash. They can decided what OS to support, and if the newer versions are 64-bit only, but its users right to decide what to keep and what to run.
And if the beta testers didn't raise these questions, they did a bad work. All these issues are so clear and evident that it surprises me I even have to say so.

I understand your thinking here and even agree somewhat. But I still ask if you actually bought all of those individual full licenses or did you buy one and then bought multiple updates for it? If the former, I agree it is your right as you stated. If the latter is the case though, it still seems to me that we each only own the license of the last update we purchased.

(Remember I'm in the same boat of two Win OS versions and it's nice to be assured that Steinberg will grant a special dispensation for us here.)

[fmr]

We bought all those licenses, therefore, we are entitled to ALL of them. It's not Steinberg choice to decide which ones to keep and which ones to trash. They can decided what OS to support, and if the newer versions are 64-bit only, but its users right to decide what to keep and what to run.
And if the beta testers didn't raise these questions, they did a bad work. All these issues are so clear and evident that it surprises me I even have to say so.

I understand your thinking here and even agree somewhat. But I still ask if you actually bought all of those individual full licenses or did you buy one and then bought multiple updates for it? If the former, I agree it is your right as you stated. If the latter is the case though, it still seems to me that we each only own the license of the last update we purchased.

Really? And why is that? In what part of the license does it say that when we buy an upgrade, we lose the rights to previous versions? Please enlighten me. (obviously, I don't agree, and if any other proof was needed, the industry practice, including Steinberg, would be enough to show that the theory of only the last license remaining isn't the common understanding on this subject)

And what about crossgrades? When we buy a crossgrade, do we also lose the rights to the crossgraded program?

And yes, I have successively upgraded, if that wasn't obvious.

Anyway, what is even more surprising is that, when a company decide to abandon support of a widespread platform (as is the case of Windows 7, which is something that I think everybody here agrees upon, independently of agreeing or not in the actual percentage of users), they usually treat the subject with special care, and try to amenize the jump as much as possible (except Apple ). That's why this move from Steinberg is even more strange. If there was a time when preserving the old license was fundamental to keep the crowd quiet, that time was now. Yet, they decided to launch gasoline into the fire

[BBFG#]

We bought all those licenses, therefore, we are entitled to ALL of them. It's not Steinberg choice to decide which ones to keep and which ones to trash. They can decided what OS to support, and if the newer versions are 64-bit only, but its users right to decide what to keep and what to run.
And if the beta testers didn't raise these questions, they did a bad work. All these issues are so clear and evident that it surprises me I even have to say so.

I understand your thinking here and even agree somewhat. But I still ask if you actually bought all of those individual full licenses or did you buy one and then bought multiple updates for it? If the former, I agree it is your right as you stated. If the latter is the case though, it still seems to me that we each only own the license of the last update we purchased.

Really? And why is that? In what part of the license does it say that when we buy an upgrade, we lose the rights to previous versions? Please enlighten me. (and if any other proof was needed, the industry practice, including Steinberg, would be enough to show that isn't the case)
And what about crossgrades? When we buy a crossgrade, do we also lose the rights to the crossgraded program?
And yes, I have successively upgraded, if that wasn't obvious.

For me in general, it's just a logical sequitur implied in the terminology.
Not stating it as an absolute by any means.

[wagtunes]

We bought all those licenses, therefore, we are entitled to ALL of them. It's not Steinberg choice to decide which ones to keep and which ones to trash. They can decided what OS to support, and if the newer versions are 64-bit only, but its users right to decide what to keep and what to run.
And if the beta testers didn't raise these questions, they did a bad work. All these issues are so clear and evident that it surprises me I even have to say so.

I understand your thinking here and even agree somewhat. But I still ask if you actually bought all of those individual full licenses or did you buy one and then bought multiple updates for it? If the former, I agree it is your right as you stated. If the latter is the case though, it still seems to me that we each only own the license of the last update we purchased.

Really? And why is that? In what part of the license does it say that when we buy an upgrade, we lose the rights to previous versions? Please enlighten me. (and if any other proof was needed, the industry practice, including Steinberg, would be enough to show that isn't the case)
And what about crossgrades? When we buy a crossgrade, do we also lose the rights to the crossgraded program?
And yes, I have successively upgraded, if that wasn't obvious.

For me in general, it's just a logical sequitur implied in the terminology.
Not stating it as an absolute by any means.

Well, here's what I'm used to working with.

Take these two synths.

Syn'X and Syn'X 2
Poly KB II and Poly KB III

If you upgrade, yes, UPGRADE, from one to the other, guess what?

You get to keep BOTH and get to use BOTH.

I don't care how Steinberg runs its screwed up business. I have hated them ever since I bought Cubase. I only use it still because I don't want the hassle of learning a new DAW.

But no, this crap with losing all your previous licenses is NOT the norm by any stretch of the imagination.

[wickfut]

Have any of you asked Steinberg for a refund and have your licences returned back to H5? Are they honouring refunds because of losing the licences?