bitwig 2 is here

[Echoes in the Attic]

I've been waiting weeks for a reply from support. The replies I get are usually a single sentence and ignores most of the message. Disappointing. Especially because I really love the software.

[SLiC]

Not that I am excusing tardy support, but its a small team that's gone strait from Namm to the V2 beta (and there is a lot of activity on the beta forum fixing bugs) so hopefully its just a temporary problem.

[33tetragammon]

Have you figured out how to reverse samples ?

nope, can't seem to find that.

[marvotron]

Its only in the toolbar menu now, either below 'Clip' or 'Event' depending on your selection.

Took me a while to find it

[Daags]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner, as if Echoes is some newb with no understanding of what are reasonable expectations.

and perhaps you've forgotten, but this has been his ongoing experience with Bitwig Support. Not just in the days, even weeks, that surround NAMM.

[chk071]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner

Not really. I think it is just you.

[SLiC]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner, as if Echoes is some newb with no understanding of what are reasonable expectations.

and perhaps you've forgotten, but this has been his ongoing experience with Bitwig Support. Not just in the days, even weeks, that surround NAMM.

I am pretty sure Echo's doesn't need you to fight his battles, I though I do appreciate you role here seems to just be angry. It may have been an ongoing issue for some people, you do not speak for everyone (a narcissistic trait). I personally have had no problems with Bigwig but of course some people (2 on this thread out of 1000's of users) and other will doubt have had issues, I was merely speculating that this may have been partly due top the Beta 2 workload.

I am not sure why you feel the need to pile in on something that wasn't to you and doesn't concern you, but I have muted you and I suggest you do the same for me to save further offence!

[Jolaff]

Have you figured out how to reverse samples ?

nope, can't seem to find that.

Select the Clip you want to reverse in the arranger and click on "Clip" in the top menu... you also can pin the reverse option from there...

[Zexila]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner

Not really. I think it is just you.

No, I think that too, been following this thread and that's what he does here.

Been really interested in Bitwig and this whole mess made me rethink whole thing, this is one of the times when I just love been part of KVR, there's two sides of coin no matter how good you can moderate and how many defend you blindly.

Cakewalk and Presonus went on my blacklist because of this forum and I really appreciate it, saw true colors of some other vendors too, that's valuable info really, no matter how painful is to some.

[Daags]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner

Not really. I think it is just you.

Of course you do, that's your modus operandi. But think again:

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner

Not really. I think it is just you.

No, I think that too, been following this thread and that's what he does here.

[SLiC]

Have you figured out how to reverse samples ?

nope, can't seem to find that.

Select the Clip you want to reverse in the arranger and click on "Clip" in the top menu... you also can pin the reverse option from there...

Its worth noting that some of the buttons that appear on the top bar are now context sensitive, so the 'clip' button will only appear when a clip is selected. If you select (for example) a track, the clip button 'vanishes' (as do any pinned shoprtcuts) and the track button (and any track pinned shprtcuts) appear.

I think its good (once you get used to it), saves real estate and switches intelligently depending on what you want to do- I haven't found a situation yet where the right 'button' isn't present for the action I want to take (but there is still time!) and once you pin your shortcuts, there is seldom a need to open the button to get the drop down selection

[incubus]

Not that I am excusing tardy support, but

that's exactly what you're doing. and in a ridiculously patronising manner

Not really. I think it is just you.

No, I think that too, been following this thread and that's what he does here.

Been really interested in Bitwig and this whole mess made me rethink whole thing, this is one of the times when I just love been part of KVR, there's two sides of coin no matter how good you can moderate and how many defend you blindly.

Cakewalk and Presonus went on my blacklist because of this forum and I really appreciate it, saw true colors of some other vendors too, that's valuable info really, no matter how painful is to some.

The problem is that host companies are by and large like this. I can go on and on, but it doesn't matter.

On the other hand, plug developers are usually quite responsive and engaging with their customers w/o the snotty control-freak tude.

[shonoob]

The problem is that host companies are by and large like this. I can go on and on, but it doesn't matter.

On the other hand, plug developers are usually quite responsive and engaging with their customers w/o the snotty control-freak tude.

Exactly... There is no reason for a company like Bitwig to be so cold and detached towards their customers, at least openly seen with how Dom reacts and treats those in the Bitwig forum; banning people with 0 warning for exposing bugs. Snotty and control-freak is really spot on from my experience.

And having a small team doesn't absolve one from being like that, sure slow response times could be excusable, as long as they are still humble and adequate if and when they do respond. Consider Steve Duda, I have messaged him numerous times and he personally has responded to every message courteously and quickly. That is one person, who probably gets more messages than Bitwig tbh (look how affluent Serum has gotten in the production industry.) Bitwig has no excuse for their manner in customer service, especially when their pace of development has been so iffy, erratic and lacking fulfillment.

[33tetragammon]

Have you figured out how to reverse samples ?

nope, can't seem to find that.

Select the Clip you want to reverse in the arranger and click on "Clip" in the top menu... you also can pin the reverse option from there...

but no 'reverse' option when right-clicking the clip.
seems to be a bug according to the Beta Group forum (filed in their bugtracker already...yess!!!).

[liquidsound]

The problem is that host companies are by and large like this. I can go on and on, but it doesn't matter.

On the other hand, plug developers are usually quite responsive and engaging with their customers w/o the snotty control-freak tude.

Exactly... There is no reason for a company like Bitwig to be so cold and detached towards their customers, at least openly seen with how Dom reacts and treats those in the Bitwig forum; banning people with 0 warning for exposing bugs. Snotty and control-freak is really spot on from my experience.

And having a small team doesn't absolve one from being like that, sure slow response times could be excusable, as long as they are still humble and adequate if and when they do respond. Consider Steve Duda, I have messaged him numerous times and he personally has responded to every message courteously and quickly. That is one person, who probably gets more messages than Bitwig tbh (look how affluent Serum has gotten in the production industry.) Bitwig has no excuse for their manner in customer service, especially when their pace of development has been so iffy, erratic and lacking fulfillment.

I've been observing this for a long time being somewhat interested in BW. I think it may be no clue or a low level of integrity about business operations
Personally, I never liked or agreed the way they acted with Ableton in the first place. That attitude may spill over the soul of their business.