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This is not DAW question, but I registered to FL Studio Forums many months ago and I cant still post a new topic, reply or anything there. Whats wrong?

I tried to create support ticket but their system is so bad it dont get to the point to create the ticket (goes to FAQs, troubleshooters, etc)

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Are you able to sign in? If so, it should show your name in the upper-right corner where the sign in link is.

Could it be something with cookies or an ad/script blocker? Maybe try another browser?

You can also sign in with Facebook, Google, or SoundCloud. If all else fails, you could try to sign up for a new account.

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Are you already a customer? You can only post if you have bought something from them. More info: https://support.image-line.com/knowledg ... hp?ans=118

If you are a customer then I don't know.

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AnsioWubmachine wrote:Are you already a customer? You can only post if you have bought something from them. More info: <span class="skimlinks-unlinked">https://support.image-line.com/knowledg ... =118</span>
If you are a customer then I don't know.
Ah, that explains it! I only have registered my login to the site.

Still, thats weird decision from them, I understand it, but weird.

Also its weird how they keep their forum unreadable from people who dont have account.
At first, I created the account just for the purpose to be able read help for issue i was having.

That's very unfriendly approach to make that kind of "secret place", very closed policy to read and write, all the extra tricks, etc

So many products have millions of users, yet their forum is open to read and write. You can google answers easily and join in the community.
The developer's dont chime in for every topic, or any topic at all. The users just develope good big community and help each other out. Who would like to talk with same 100 users in closed community anyways, its good to have as much diversity as can and be open as possible.
Its better backup for any product.

I wonder what Image-Line is thinking.. bad tactics imo.
Last edited by shapero on Mon Mar 20, 2017 7:31 pm, edited 1 time in total.

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shapero wrote:Ah, that explains it! I only have registered my login to the site.

Still, thats weird decision from them, I understand it, but weird.

Also its weird how they keep their forum unreadable from people who dont have account.
At first, I created the account just for the purpose to be able read help for issue i was having.

That's very unfriendly approach to make that kind of "secret place", very closed policy to read or write.

So many products have millions of users, yet their forum is open to read and write. You can google answers easily and join in the community.
The developer's dont chime in for every topic, or any topic at all. The users just develope good big community and help each other out. Who would like to talk with same 100 users in closed community anyways, its good to have as much diversity as can and be open as possible.
Its better backup for any product.

I wonder what Image-Line is thinking.. bad tactics imo.
How can you have an issue with a product that you don't own?

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Whats the difference?

When you have fine working demo and you need information for piano roll issue, you will have the issue when you have bought the product, but when you use demo version you cant have issues?

Check your question again, "How can you have an issue with a product that you don't own?"

When you own it, you will have the issue
When you dont own it, you cant have any issues
Right?

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People attach files to their posts so customers can download, hence blocking non-customers from grabbing.

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They could easily create separate forum portion for that purpose.
Create public, open, closed, customer, etc privledge forum portions, etc..

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shapero wrote:Whats the difference?

When you have fine working demo and you need information for piano roll issue, you will have the issue when you have bought the product, but when you use demo version you cant have issues?

Check your question again, "How can you have an issue with a product that you don't own?"

When you own it, you will have the issue
When you dont own it, you cant have any issues
Right?
C'mon, in another thread you wrote you've been using FL Studio since version 2. I don't believe that you are using the official demo version.

So, why should they offer support for warez users?

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The current version 12 is actually demo version, I dont need FL for my main composing, just use it.
I can make everything I need with demo, to be precise I only need basic wav recoder and some tracks to assemble it together

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the question has been answered
The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another's world. It requires profound, purpose‐larger‐than‐the‐self kind of understanding.

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