KVR Audio

Kraznet · Post by **Kraznet** » Mon Mar 27, 2017 2:42 pm

I don't really expect anyone to reply to this as Samplitude seems to be the least popular DAW on this forum.
But anyway just in case here goes:

If I create a new project in Samplitude and insert some of the Arturia V5 VSTi's the records midi. When I save the project and reopening it all the Arturia VSTi's are silent. The only way to get the sound back is to open the GUI and switch to the next preset. The sound then returns. The This ionly VSTi not causing this problem is Spark. It's also happening in V4 collection.
If anyone does happen to have this combo of Samplitude and Arturia could you please test it. Also happens in Pro X2.

Thanks
Kraznet

Silaris · Post by **Silaris** » Mon Mar 27, 2017 5:38 pm

I will test later this evening when I arrive home.

Kraznet · Post by **Kraznet** » Mon Mar 27, 2017 5:46 pm

Silaris wrote:I will test later this evening when I arrive home.

Thank you!!

sfxsound3 · Post by **sfxsound3** » Mon Mar 27, 2017 6:10 pm

I used to have the same problem with Xils PolyKB 2 in any DAW I ran it. Eventually they released a new version installing which fixed it for me.

I bet it's not Samp related, probably OS stuff like Vsiual C++ Redistributables, or registry entries or some such stuff which your plugin should have installed/modified but didn't or they got changed later on.

I hope someone can pinpoint the source of the problem, would be nice to have a solution next time when it happens.

Kraznet · Post by **Kraznet** » Mon Mar 27, 2017 6:20 pm

sfxsound3 wrote:I used to have the same problem with Xils PolyKB 2 in any DAW I ran it. Eventually they released a new version installing which fixed it for me.

I bet it's not Samp related, probably OS stuff like Vsiual C++ Redistributables, or registry entries or some such stuff which your plugin should have installed/modified but didn't or they got changed later on.

I hope someone can pinpoint the source of the problem, would be nice to have a solution next time when it happens.

Thanks for your input it's much appreciated. I did contact Arturia support and received a reply today. The crucial thing is that they don't officially support Samplitude so it's unlikely they even have a copy. He also said they haven't tested their VSTi's in Samplitude either.
He suggested the usual things like running Samplitude as administrator which I've already tried but made no difference. I'm working with a clean install of Windows 10. I reported the problem to Magix support and they confirmed it. I've noticed after reopening the project when the VSTi's are silent, if you open the GUI and advance the preset forward or backwards the sound returns. But then if you save the project and reopen it all the Arturia VSTi's are silent again. It would be nice if this problem could somehow be solved.

Silaris · Post by **Silaris** » Mon Mar 27, 2017 11:48 pm

I ran a test and experienced the same bug, as stated in the initial post, with the Arturia Collection v4 and v5 instrument plugins in Samplitude Pro X2 and X3.

Considering that I did not notice the bug until now, it is a reminder that I should use my Arturia plugins more often.

Kraznet · Post by **Kraznet** » Mon Mar 27, 2017 11:59 pm

Silaris wrote:I ran a test and experienced the same bug, as stated in the initial post, with the Arturia Collection v4 and v5 instrument plugins in Samplitude Pro X2 and X3.

Considering that I did not notice the bug until now, it is a reminder that I should use my Arturia plugins more often.

Thanks for testing much appreciated.

sfxsound3 · Post by **sfxsound3** » Tue Mar 28, 2017 1:27 pm

Maybe ask Arturia if their plugins need some specific OS stuff to run properly. I'm sure a clean Windows 10 is not fully equipped with everything any app might need.

I'm on Windows 7 and a few days ago installed a demo of Geist - just wouldn't run on startup. I couldn't be arsed to find out why.

Kraznet · Post by **Kraznet** » Tue Mar 28, 2017 1:36 pm

I have an update on the situation. One of the Samplitude developers sent me a special build (I'm a beta tester) and this seems to have fixed the problem with the VSTi's being silent. This works with VSTi2 versions of the Arturia plug-ins. It doesn't magically fix any previous projects which are silent but any new projects created will work as expected when re-opened. VSTi 3 versions will need a separate fix although I'm not sure of the timescale that fix. The VSTi 2 fix will appear in the next patch.

sfxsound3 · Post by **sfxsound3** » Tue Mar 28, 2017 2:10 pm

Kraznet wrote:It doesn't magically fix any previous projects which are silent but any new projects created will work as expected when re-opened.

See, I don't think this is a 'real' fix. Older projects should play too, I think... Maybe they did a workaround to brute force the plugins to play and this now gets saved in the project file. Actually, did he say how they fixed this or what was the cause? Coz as I said, I've experienced such behaviour with other plugins and hosts - so it's gotta be more than Samplitude's fault.

Kraznet · Post by **Kraznet** » Tue Mar 28, 2017 2:16 pm

sfxsound3 wrote:
Kraznet wrote:It doesn't magically fix any previous projects which are silent but any new projects created will work as expected when re-opened.
See, I don't think this is a 'real' fix. Older projects should play too, I think... Maybe they did a workaround to brute force the plugins to play and this now gets saved in the project file. Actually, did he say how they fixed this or what was the cause? Coz as I said, I've experienced such behaviour with other plugins and hosts - so it's gotta be more than Samplitude's fault.

He didn't go into the details of the fix. I was just happy they finally worked. I will inform Arturia support but the problem is they don't support or even test their VSTi's in Samplitude. I mentioned I could arrange for them to have a copy of Samplitude but they need to be willing to add it to their list of supported DAW's and I'm waiting to hear back from Arturia about that.

sfxsound3 · Post by **sfxsound3** » Tue Mar 28, 2017 4:57 pm

Kraznet wrote:He didn't go into the details of the fix.

Great!

If you find out more please post it here, okay?

Silaris · Post by **Silaris** » Tue Mar 28, 2017 5:55 pm

Kraznet wrote:I have an update on the situation. One of the Samplitude developers sent me a special build (I'm a beta tester) and this seems to have fixed the problem with the VSTi's being silent. This works with VSTi2 versions of the Arturia plug-ins. It doesn't magically fix any previous projects which are silent but any new projects created will work as expected when re-opened. VSTi 3 versions will need a separate fix although I'm not sure of the timescale that fix. The VSTi 2 fix will appear in the next patch.

Thank you for the update, Kraznet!

Also, at least for VSTi2 versions of the Arturia plugins, a big thanks to the developers for promptly addressing the stated issue.

With the exception of a few plugins that require VST3 installs (i.e., Celemony Melodyne Assistant, etc.), I only have Samplitude mapped to my VST2 (64-bit) folder path. Therefore, this solution works perfectly for me. Nevertheless, for the sake of other users, I hope the VSTi3 versions will be fixed soon.

Samplitude ProX3 and Arturia V Collection V5. Silence after re-opening project.