KVR Audio

Numanoid · Post by **Numanoid** » Wed Aug 30, 2017 8:13 pm

Saw wrote:
Numanoid wrote:
Saw wrote:As one of our most loyal customers
So how did you get to that level, do you own VV1 and all the products of VV2 already (except OB Legacy) ?
Yes, I have all VV 1 + all VV2 (except OB) + World Suite + Xtreme FX + some other stuff from UVI

Sounds right that you should get VV2 free

But you aint got Synths Anthology 2 ?

I am a bit amazed that that is not included in VV2

DrumAddict · Post by **DrumAddict** » Wed Aug 30, 2017 8:17 pm

so it looks like if you have VV1 you only get this small upgrade fee or for free . if you own the single products you needs to pay full upgrade price .

don´t know what to say about this .

Saw · Post by **Saw** » Wed Aug 30, 2017 8:17 pm

Yes,
I have Synths Anthology 1 + 2.

I`m UVI fun from 2008 year

Numanoid · Post by **Numanoid** » Wed Aug 30, 2017 8:20 pm

DrumAddict wrote:don´t know what to say about this .

Open a support ticket with UVI and point out the unfairness in this.

They are reasonable people, and should sort you out with a better offer.

maschinelf · Post by **maschinelf** » Wed Aug 30, 2017 8:38 pm

Seems you can crossgrade for $299 if you own any single products worth $149 or more. There doesn't seem to be any way to actually select which products to crossgrade from though, so I would hope that it doesn't tie all currently owned products to the new license.

tq · Post by tq » Wed Aug 30, 2017 8:54 pm

I own VV1, Falcon, Relayer, Acoustic Toy Museum, Electric Toy Museum, Beatbox Anthology 2, Mayhem of Loops, Scratch Machine, Sweep Machine, Urban Suite, Digital Sensations, a separate license of Darklight, Mello and String Machines. And according to the mail I received, I still have to pay 149 to upgrade.

So I guess it's only VV1 and the new additions to VV2 (in my case: BBA2) that count here, not other products. (Some examples in the thread implied other loyalty bonuses, but I think this is not the case... btw, not complaining here, totally o.k. with this - so don't flame me.)

Numanoid · Post by **Numanoid** » Wed Aug 30, 2017 9:01 pm

tq wrote:btw, not complaining here, totally o.k. with this - so don't flame me.

Relax, nobody here working for UVI as far as I know

otristan · Post by **otristan** » Wed Aug 30, 2017 9:11 pm

some precision here:

Owners of individual product(s) included in Vintage Vault 2 totalling in value of $149 or more (MSRP) are eligible for upgrade pricing.

Owners of Vintage Vault and at least one of the new products included in version 2 have been contacted via email with a tiered discount voucher as an additional savings towards the Vintage Vault 2 upgrade price.

For additional information, there is a little info icon next to the price on the VV2 page with all the information you need.

Hope this clarify things.

otristan · Post by **otristan** » Wed Aug 30, 2017 9:14 pm

DrumAddict wrote:
rasmusklump wrote:UVI are really generous. As I had VV 1 already and some of the instruments that are new to VV 2 I got a voucher to upgrade for 29,00 EUR.
Knowing that it is safe to buy new instruments from them even when they might end up in a possible VV 3.

I call that great customer service.
you can be really lucky . as i said within Bargain Thread , people who owns near all of the single products and are loyal customer needs to pay full upgrade price .

you call it great customer service and i call this really ridiculous to their loyal customer .

@DrumAddict
Please contact our support to sort this out.

Thanks !

Burillo · Post by **Burillo** » Wed Aug 30, 2017 9:22 pm

hi Olivier,

does this calculation include products received for free (e.g. Mello, Digital Synsations)?

Examigan · Post by **Examigan** » Wed Aug 30, 2017 9:24 pm

burkek wrote:
Numanoid wrote:A problem is that the GUIs of these instruments now are small on hi-res screens.
Good to know, thanks.

KEv

Here is an example to show how it looks using a monitor set to 1920 by 1080 resolution.

UVI.jpg

otristan · Post by **otristan** » Wed Aug 30, 2017 9:29 pm

Burillo wrote:hi Olivier,

does this calculation include products received for free (e.g. Mello, Digital Synsations)?

AFAIK, this is not the case.

otristan · Post by **otristan** » Wed Aug 30, 2017 9:31 pm

Examigan wrote:
burkek wrote:
Numanoid wrote:A problem is that the GUIs of these instruments now are small on hi-res screens.
Good to know, thanks.

KEv
Here is an example to show how it looks using a monitor set to 1920 by 1080 resolution.
UVI.jpg

Instrument UIs cannot be resized as it's bitmap based but we do support retina display with @2X assets and text though so it's crispier looking if your machine support it. Mac and PC.

Numanoid · Post by **Numanoid** » Wed Aug 30, 2017 9:35 pm

otristan wrote:Instrument UIs cannot be resized as it's bitmap based but we do support retina display with @2X assets and text though so it's crispier looking if your machine support it. Mac and PC.

But we need Uvi Workstation 3 with resizeable GUI

otristan · Post by **otristan** » Wed Aug 30, 2017 9:41 pm

Numanoid wrote:
otristan wrote:Instrument UIs cannot be resized as it's bitmap based but we do support retina display with @2X assets and text though so it's crispier looking if your machine support it. Mac and PC.
But we need Uvi Workstation 3 with resizeable GUI

We can do an UVI Workstation 3 with a resizeable GUI but without any resizable instrument in it that would be far less impressive unfortunately.
Some kind of zoom using the @2X assets might be possible but this may look a bit blurry.

UVI vintage vault 2