Tracktion 5 fails to start

[stupot101]

OS - Windows 7 (64 bit). 4GB RAM. AMD C-50 processor (1GHz)

Whenever I try to open the application on the desktop, the application starts - the splash screen appears, and then 'nothing'

From a search on KVR forums, I followed a previous posters advice, and found the 'tracktion5log' and found the following:

Tracktion 32-bit version: 5.4.4 (Built: 18 August 2016)
Log started: 29 Sep 2017 5:21:55pm

29 Sep 2017 17:21:55 Last run failed to shut down cleanly
29 Sep 2017 17:21:55 C:\Program Files (x86)\Tracktion 5\Tracktion.exe
29 Sep 2017 17:21:55 Windows 7
29 Sep 2017 17:21:55 CPU: 986MHz Cores: 2 3691MB
29 Sep 2017 17:21:55 Initialising file formats...
29 Sep 2017 17:21:55 Initialising projects...
29 Sep 2017 17:21:55 Initialising devices...
29 Sep 2017 17:21:55 Starting checking for updates
29 Sep 2017 17:21:55 Image database loaded 0 images in 1 ms seconds
29 Sep 2017 17:21:55 Finding MIDI I/O
29 Sep 2017 17:21:56 Crashed
29 Sep 2017 17:21:56

29 Sep 2017 17:21:56 Thread 0:
29 Sep 2017 17:21:56 0: DeviceManager.cpp:DeviceManager::initialiseMidi:253
29 Sep 2017 17:21:56 1: ApplicationStartup.cpp:TracktionApp::initialise:48
29 Sep 2017 17:21:56 Thread 1:
29 Sep 2017 17:21:56 0: ImageLibrary.cpp:ImageLibrary::LoadTask::runJob:28
29 Sep 2017 17:21:56 Thread 2:
29 Sep 2017 17:21:56 0: UpdateChecker.cpp:UpdateChecker::CheckForUpdatesJob::checkForUpdates:78


Whilst using the softaware this afternoon, I had several VST running (DSK, VSCO orchestra ZynaddsubFX) ... decided to finish, and close down Traction. I didn't want to save anything, so clicked on 'discard'

When I clicked to open T5 about half an hour later, the splash screen would appear, and then 'nothing'
After a few attempts, I decided to reinstall the software. Upon installation, the program automatically launches - success, or so I thought. I then set about scanning for the VST plugins. T5 didn't find any of them. I checked the folder for the plugins (ie. C>users>stupot101>appdata>roaming>tracktion4>tracktionplugins ) my plugins are still on the hard disk
When I closed the program, and tried to re-launch it, I had the same problem as before - appear to start, and then 'nothing'
Then I set about uninstalling T5 from the hard drive, and reinstalling it (using windows install/uninstaller) and again the same thing occurs. I have the original download installer/program on a separate drive, so I didn't install from the C drive (maybe that wouldn't make a difference ?)
So after 2 attempts at installing the software - nothing.

Thanks in advance.

PS. is it worth trying Tracktion 6?

[jabe]

You can have T6 installed at the same time as T5, so nothing to lose doing that.

Did you try a reboot at some point?

[terrynoakes]

From the log file it says 32bit, your os is 64bit, unless ive missed something!

[stupot101]

Sorry, I don't know how to quote a post if it is not in front of me

Yes, I did re-boot the computer in both occasions.

I also noticed that it was '32 bit' in the log file - maybe that is the problem? However, it has been working quite well for about 6 months.

Thanks for the idea about installing T6 alongside T5.
Is it worth the upgrade? what new features are in T6?

Thanks for the replies so far.

[stupot101]

Sorry if there are any spelling mistakes. I have had 4 operations on my eyes within the last 6 months. Cataracts, and other related problems.
I am using a laptop, with a screen magnification in order to read any text etc. When using the magnification with music software, and DAWs it can be very tiresome to keep scrolling the screen.

Thanks

[Peter Widdicombe]

You can run the 32 or 64-bit version of Tracktion on a 64-bit OS. Use the version of Tracktion that matches your VST plugins.

One plugin might be problematic. Delete or better rename the tracktion settings file; and make sure when you scan for plugins you move favorite/known plugins to another folder and scan that one only (plus the tracktion default ones). I've had some plugins that don't play nicely.

[stupot101]

Ah yes... I do remember that I installed the 32 bit version of T5, because my VST plugins are mostly 32 bit.
I do have some 64 bit VSTs, but I don't think I had them installed. (correct me if I am wrong, but i require jbridge in order to use the 64 bit VSTs)

The other thing I forgot to mention was that I was using ZynnAddSubbFX, and a small 'splash screen' said I had to keep the screen open whilst running the synth.I was also unable to close the GUI whilst using T5 - the software informed me that I would have to close the DAW - something I have not encountered with other VSTs (Crystal, VSCO, etc.) - I hope I am explaining this clearly

I would like to use T6, but the Tracktion website states that the minimum requirements are Wiindows 7, but with a 2GHz processor. Unfortunatley, my laptop only has a 1GHz processor. Would it be possible to still install T6?


Anyway, from the advice above, I think my best solution would be to completely uninstall T5. Unlike my last attempt, I will completely remove all of the associated files/folders etc. - ie. plugin folders. Then make a complete fresh install of T5.

Thanks for your help.

[Mark Swanson]

Get rid of T5, and do a fresh install of T6, it's free now and it's better.

[dRowAudio]

Code: Select all

 DeviceManager.cpp:DeviceManager::initialiseMidi:

This line in the log file usually means that either a MIDI device or driver has crashed or hung. Can you try disconnecting any external gear and relaunching?