KVR Audio

Rob Walburg · Post by **Rob Walburg** » Sat Mar 31, 2018 10:35 am

Hello everybody,

After updating to Cub 9.5.2 I noticed a few minor but annoying probs, not sure if it is Cubase related, familiar to anyone?

* closing projects takes much more time, up to more than minute depending the size of the project. I work on a Mac i7, SSD, 32 Gb RAM, can't be caused by that
* copy and paste an event ('cmd+d' or 'cmd+c / v' or other copy techniques) doesn't happen, only automation copies, event not, restarting Cubase helps
* after a few hours working it happens that the volume faders of channels got somehow 'linked' to the master volume fader. It is visible too in the mixer, both gets highlighted. Looks like Q-link, but that was not activated. When I push up the fader of, for example, a bass channel, the mastervolume increases too. Weird. Have to restart Cubase again to eliminate it

Rob

jancivil · Post by **jancivil** » Sun Apr 01, 2018 11:19 pm

Rob Walburg wrote: * closing projects takes much more time, up to more than minute depending the size of the project. I work on a Mac i7, SSD, 32 Gb RAM, can't be caused by that

Nope. I'm working with much less. Not really huge projects here but some are really not small.

Rob Walburg wrote: * copy and paste an event ('cmd+d' or 'cmd+c / v' or other copy techniques) doesn't happen, only automation copies, event not, restarting Cubase helps.

Everything copy/pastes or dupes normally here.

Rob Walburg wrote: * after a few hours working it happens that the volume faders of channels got somehow 'linked' to the master volume fader. It is visible too in the mixer, both gets highlighted. Looks like Q-link, but that was not activated. When I push up the fader of, for example, a bass channel, the mastervolume increases too.

This is bizarre. Trash your preferences.

Something is just corrupted, delete preferences as a start.

egbert · Post by **egbert** » Mon Apr 02, 2018 4:00 am

The installer would not run (crashed repeatedly) on one of my machines which had no problem with previous installers.

flugel45 · Post by **flugel45** » Mon Apr 02, 2018 4:12 am

egbert wrote:The installer would not run (crashed repeatedly) on one of my machines which had no problem with previous installers.

Do you mean the setup file or the application itself?

In any case, did you try downloading it again? I used to have all kinds of problems with corrupted downloads before I started using a download manager.

Imaak · Post by **Imaak** » Mon Apr 02, 2018 5:58 am

None of these bugs you mentioned happen here. Running it on win10 though. I'd trash cubase preferences but before that, to make sure that it really is preferences, you could run cubase in safe mode with disabled preferences.

https://www.steinberg.net/nc/en/support ... ences.html

Also, as this is a 9.5.20 thread, I hope I'm not hijacking it but the since this update, there is a visual bug when you enable computer keyboard (alt+k). The notes don't light up and sometimes look glitched. Anyone else?

egbert · Post by **egbert** » Mon Apr 02, 2018 6:10 am

flugel45 wrote:
egbert wrote:The installer would not run (crashed repeatedly) on one of my machines which had no problem with previous installers.
Do you mean the setup file or the application itself?

In any case, did you try downloading it again? I used to have all kinds of problems with corrupted downloads before I started using a download manager.

Installer file I downloaded works on some machines but not my main workstation - possibly it depends on some latest version of some library which is doesn't update during the install process. I tried moving in via network and direct transfer with a thumb drive - same error every time. It is not at all obvious from the Steinberg site how to get this error to the notice of support.

egbert · Post by **egbert** » Mon Apr 02, 2018 6:38 am

Here's the error message btw
Problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_Setup
Application Version: 3.4.1.241
Application Timestamp: 5a6082a3
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18847
Fault Module Timestamp: 554d7df1
Exception Code: e0434352
Exception Offset: 000000000000b3dd
OS Version: 6.1.7601.2.1.0.256.48

woodsdenis · Post by **woodsdenis** » Thu Apr 05, 2018 6:01 pm

There is a hot fix for 9.5.2 released today !!!!

Keith99 · Post by **Keith99** » Thu Apr 05, 2018 8:02 pm

I have slow shutdown times since the update but not the other issues

jancivil · Post by **jancivil** » Thu Apr 05, 2018 8:55 pm

egbert wrote:
flugel45 wrote:
egbert wrote:The installer would not run (crashed repeatedly) on one of my machines which had no problem with previous installers.
Do you mean the setup file or the application itself?

In any case, did you try downloading it again? I used to have all kinds of problems with corrupted downloads before I started using a download manager.
Installer file I downloaded works on some machines but not my main workstation - possibly it depends on some latest version of some library which is doesn't update during the install process. I tried moving in via network and direct transfer with a thumb drive - same error every time. It is not at all obvious from the Steinberg site how to get this error to the notice of support.

<My Steinberg>, <My Support> tab.

egbert · Post by **egbert** » Tue Apr 10, 2018 9:09 am

I managed to sort my issues with the 9.5.20 and .21 updates. I have my workstation offline but I used Win Update to update to the latest .net (4.71). That sorted my Kernelbase.dll error.

If the installers have these sorts of dependencies - perhaps they should include that info in the update.

Cubase 9.5.2 update minor problems