Ableton Live crash - can't even open the project. What now?

Plug-in hosts and other software applications discussion
keyman_sam
KVRAF
3980 posts since 8 Mar, 2005

Post Sat Dec 05, 2015 6:16 pm

elxsound wrote:
When I ran into issues like this, I would open a brand new set, then locate the saved set via Live's browser and drag in the tracks, one-by-one, playing Live each time to determine what was causing the crash.
Since I have the problem now, I'm trying this, but it doesn't work. It just says 'Loading...' when I drag the tracks from Live's browser, and nothing happens. What's the trick here?

elxsound
KVRAF
4567 posts since 18 Aug, 2007 from NYC

Re: Ableton Live crash - can't even open the project. What now?

Post Sat Dec 05, 2015 6:26 pm

No trick to it.

Do you get the same result with every track, or are you attempting to load the same track repeatedly?

I only ask because what you describe is the issue I would have with an offending plugin.

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thecontrolcentre
KVRAF
23002 posts since 27 Jul, 2005 from the wilds of wanny

Re: Ableton Live crash - can't even open the project. What now?

Post Sat Dec 05, 2015 7:59 pm

keyman_sam wrote:
elxsound wrote:
When I ran into issues like this, I would open a brand new set, then locate the saved set via Live's browser and drag in the tracks, one-by-one, playing Live each time to determine what was causing the crash.
Since I have the problem now, I'm trying this, but it doesn't work. It just says 'Loading...' when I drag the tracks from Live's browser, and nothing happens. What's the trick here?
One track at a time ... not all at once. Unless thats what you did.

keyman_sam
KVRAF
3980 posts since 8 Mar, 2005

Re: Ableton Live crash - can't even open the project. What now?

Post Sat Dec 05, 2015 8:23 pm

elxsound wrote:No trick to it.

Do you get the same result with every track, or are you attempting to load the same track repeatedly?

I only ask because what you describe is the issue I would have with an offending plugin.
No, tried different tracks. Just doesn't load. Tried one track at a time, multiple, etc. No dice.

Hank the Knife
Banned
301 posts since 16 Jul, 2015 from Where You Cannot Scream

Re: Ableton Live crash - can't even open the project. What now?

Post Sun Dec 06, 2015 12:02 am

thecontrolcentre wrote:
keyman_sam wrote:I've done that before with no response so gave up on that.
Ableton don't respond to crash reports unless you have a particular request ... they have always responded promptly to my emails in the past.
Do you have any specific info to back your statement up? "Ableton don't respond to crash reports unless you have a particular request ..."
I've never read such nonsense, actually. Curious.

besh
KVRist
100 posts since 8 Jun, 2012

Re: Ableton Live crash - can't even open the project. What now?

Post Sun Dec 06, 2015 12:53 am

I had this problem that live crashed and the reason was the NI Komplete Kontrol plugin.
To solve the probleme you have to run the Komplete Kontrol plugin standalone, go to the sounddriver settings and choose the routing tab. Now turn off all audio in and outputs expect out 1 L and R. That worked on my maschine. Now I have no problems with 9.5

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thecontrolcentre
KVRAF
23002 posts since 27 Jul, 2005 from the wilds of wanny

Re: Ableton Live crash - can't even open the project. What now?

Post Sun Dec 06, 2015 7:54 am

Hank the Knife wrote:
thecontrolcentre wrote:
keyman_sam wrote:I've done that before with no response so gave up on that.
Ableton don't respond to crash reports unless you have a particular request ... they have always responded promptly to my emails in the past.
Do you have any specific info to back your statement up? "Ableton don't respond to crash reports unless you have a particular request ..."
I've never read such nonsense, actually. Curious.
I have sent in dozens of bug/crash reports. I always get an automated response, unless I also send a detailed message. Its not nonsense ... have you tried it?

ObsoleteAcc99
Banned
22486 posts since 5 Sep, 2001

Re: Ableton Live crash - can't even open the project. What now?

Post Sun Dec 06, 2015 8:08 am

same here... it's only if you actually ask for a reply that you get one. Otherwise it just send an automatic crash report type format.

BTW with live 9.5 the only crash i had on yosemite so far in a week, is one crash when scanning like 300+ plugins. I then removed the plugin and all is fine. (didn't work in logic or S1 either, so bad plugin - freebie bit crusher SC)

Hank the Knife
Banned
301 posts since 16 Jul, 2015 from Where You Cannot Scream

Re: Ableton Live crash - can't even open the project. What now?

Post Sun Dec 06, 2015 8:36 am

Sorry to hear that. Kind of weird IMHO.

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thecontrolcentre
KVRAF
23002 posts since 27 Jul, 2005 from the wilds of wanny

Re: Ableton Live crash - can't even open the project. What now?

Post Mon Dec 07, 2015 3:51 pm

Hank the Knife wrote:Sorry to hear that. Kind of weird IMHO.
Ableton introduced automatic crash reports shortly after v8 came out. They were being overwhelmed with emails reporting bugs. Live automatically creates a crash report every time it crashes including all the info they need to investigate the issue. Saved responding to thousands of emails every day ...

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djscorb
KVRian
703 posts since 3 May, 2007 from UK

Re: Ableton Live crash - can't even open the project. What now?

Post Tue Dec 08, 2015 3:28 am

I wish you could disable the crash reporting, such a pointless waste of time for me as described in this thread:

http://www.kvraudio.com/forum/viewtopic.php?t=380052

Ableton could use a lot more preferences, drives me nuts :(

Cheers

Scorb
I once thought I had mono for an entire year. It turned out I was just really bored...

lsw1983
KVRer
3 posts since 25 Dec, 2015

Re: Ableton Live crash - can't even open the project. What now?

Post Thu Jun 14, 2018 3:27 am

If you use Valhalla - Frequency Echo, then destroy it terrible VST. I have suffered with crashes for a long time. Suddenly I find the solution. Sorry for my english.
Ableton 10 x64, Windows 10 x64

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thecontrolcentre
KVRAF
23002 posts since 27 Jul, 2005 from the wilds of wanny

Re: Ableton Live crash - can't even open the project. What now?

Post Thu Jun 14, 2018 4:08 am

lsw1983 wrote:If you use Valhalla - Frequency Echo, then destroy it terrible VST. I have suffered with crashes for a long time. Suddenly I find the solution. Sorry for my english.
Ableton 10 x64, Windows 10 x64
FreqEcho works fine in Live9 & 10 for me on XP & Win8.1 ...

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