I updated to the latest version of liquidmusic on the 12th and when I open it, it's too small to read or even see if there's an option to adjust the size. I reached out to their support and it's been more than 2 weeks now with no response. Has any other users had this happen and know a fix? Maybe they will respond here faster than using their direct support.
I'm using windows 10 64Bit, with Live 10 64, latest version, RME UC USB interface.
Thanks! Riley
LiquidMusic too small to use and no response from their support for 2 weeks!
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- KVRAF
- 1942 posts since 29 Aug, 2003 from Austin, TX
Macbook Pro M4, Ableton 12 Suite, NI Komplete
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- KVRist
- 261 posts since 12 Nov, 2017
I think there was like a pre-sale question that went unanswered for maybe over two weeks, but that may have been because I already purchased it after sending the message.
I think it's usually less than a week to get back to me. You may need to make sure you are using the same e-mail that your purchased it with. I've been satisfied with their service.
I take it that you're not using the MaxForLive version, but I didn't have that problem with L10 Max device. Although their forum is bare, you should still try posting there.
I think it's usually less than a week to get back to me. You may need to make sure you are using the same e-mail that your purchased it with. I've been satisfied with their service.
I take it that you're not using the MaxForLive version, but I didn't have that problem with L10 Max device. Although their forum is bare, you should still try posting there.
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- KVRAF
- Topic Starter
- 1942 posts since 29 Aug, 2003 from Austin, TX
Yeah, you're right. I'll try there too. Thanks! Riley
Macbook Pro M4, Ableton 12 Suite, NI Komplete
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- KVRAF
- Topic Starter
- 1942 posts since 29 Aug, 2003 from Austin, TX
Finally got a response from Tech Support and it worked!
On some of the newer devices there are settings and workarounds available to override the higher resolution displays. The only one I know of is for recent Microsoft Surface Book 2: Right click > properties > compatibility > "override high DPI scaling behavior performed by: system"
for those of you having this problem too. Riley
On some of the newer devices there are settings and workarounds available to override the higher resolution displays. The only one I know of is for recent Microsoft Surface Book 2: Right click > properties > compatibility > "override high DPI scaling behavior performed by: system"
for those of you having this problem too. Riley
Macbook Pro M4, Ableton 12 Suite, NI Komplete