KVR Audio

iDavid · Post by **iDavid** » Fri Sep 24, 2004 5:56 pm

I finally get my new PC and it flies!!!

I go to install Ultra funk Sonitus:fx suite and I don't have the codes, so I remember getting a e-mail from Cakewalk welcoming me to "their" family and that I have been register with them. I can even get a discount on future Cakewalk stuff.

SO, I contact Calkwalk and I don't exist. I'm not registered and I am screwed

The contact guy says if I registered I would be in their system and that buying a product isn't registering it.

Dude...

Man does this blow. I think I was registerd with Ultra Funk... we will see, I sure as hell won't buy it a second time!

Mayhe I can find the stinking codes

tee boy · Post by **tee boy** » Fri Sep 24, 2004 6:42 pm

Mate, i guess you are one of the unlucky few that Cakewalk can 'afford' to screw. This is the problem with big business imo. These people who sit there with the figures and work out exactly how much they can cut back on customer service before they reach a point where it starts effecting their sales!

If i were ever in the position where are big developer totally screwed me I'd have no issue with using the crack version. f**k 'em! Some people think using warez is the lowest of the low, but i think shoddy support goes a step further. It is TOTALLY unexceptable.

That said, Iv not had any such problems with a music software developer yet so i should really stop bitching like a little err... BITCH!

PS. Sorry for the rant, i have issues with this stuff! I wont bore you, but lets just say if Orange phones could be cracked I'd have a folder full of them

iDavid · Post by **iDavid** » Fri Sep 24, 2004 6:52 pm

Can't say I'm pleased

I sent an e-mail to Ultra-funk and maybe they can help.

If, not I'll just have to use other plugs and do my best not to support Cakewalk. I don't use any cracks, I pay for everything I use and now I'm getting screwed. It is some of my fault, but it dosen't feel right

On the other hand, I contacted Wavearts with the same problem and PSP and both e-mailed to QUICKLY witht he codes and links

atomic_(no)afro · Post by **atomic_(no)afro** » Fri Sep 24, 2004 6:54 pm

Run Dave! Any second now the KVR regulars are going to come for you with torches like out of Frankenstein. "Did, did he just use the 'C' and 'W' word?" I bet some are already dumping a full kerosene can on some sheets tied to a bedpost and are looking for a match. I would recommend avoiding the thread awhile unless you want an ethics lesson by your fellow KVRians. Flame On!

ATA

iDavid · Post by **iDavid** » Fri Sep 24, 2004 7:41 pm

Man,

I am a regular and bad service is bad service

Rouqmirg · Post by **Rouqmirg** » Fri Sep 24, 2004 7:52 pm

If you bitch to a company enough, they'll give you what you want. Get the person's name you're talking to, and call every day and ask for them every single time you call. It won't take long to get your codes.

And, don't forget this: Make sure you say on the phone every 5 minutes: "DO YOU KNOW WHO I AM?!"

iDavid · Post by **iDavid** » Fri Sep 24, 2004 8:51 pm

Rouqmirg wrote:If you bitch to a company enough, they'll give you what you want. Get the person's name you're talking to, and call every day and ask for them every single time you call. It won't take long to get your codes.

And, don't forget this: Make sure you say on the phone every 5 minutes: "DO YOU KNOW WHO I AM?!"

good points

xoxos · Post by **xoxos** » Fri Sep 24, 2004 11:54 pm

i'm a bit surprised.. some big cake guy has been popping in at dt for years.. seem to remember him helping people out on several occasions.

wish i could remember what his name was :P you could ask kilo at dancetech.. he'd know.

whyterabbyt · Post by **whyterabbyt** » Sat Sep 25, 2004 10:06 am

Ask for advice at the Cakewalk forums. Ron Kuper and many of the CW staffers spend a fair bit of time there.

topaz · Post by **topaz** » Sat Sep 25, 2004 11:01 am

surely you have a backup of all your reciepts somewhere ?

iDavid wrote:I finally get my new PC and it flies!!!

I go to install Ultra funk Sonitus:fx suite and I don't have the codes, so I remember getting a e-mail from Cakewalk welcoming me to "their" family and that I have been register with them. I can even get a discount on future Cakewalk stuff.

SO, I contact Calkwalk and I don't exist. I'm not registered and I am screwed

The contact guy says if I registered I would be in their system and that buying a product isn't registering it.

Dude...

Man does this blow. I think I was registerd with Ultra Funk... we will see, I sure as hell won't buy it a second time!

Mayhe I can find the stinking codes

iDavid · Post by **iDavid** » Sat Sep 25, 2004 6:28 pm

topaz wrote:surely you have a backup of all your reciepts somewhere ?

iDavid wrote:I finally get my new PC and it flies!!!

I go to install Ultra funk Sonitus:fx suite and I don't have the codes, so I remember getting a e-mail from Cakewalk welcoming me to "their" family and that I have been register with them. I can even get a discount on future Cakewalk stuff.

SO, I contact Calkwalk and I don't exist. I'm not registered and I am screwed

The contact guy says if I registered I would be in their system and that buying a product isn't registering it.

Dude...

Man does this blow. I think I was registerd with Ultra Funk... we will see, I sure as hell won't buy it a second time!

Mayhe I can find the stinking codes

I've had a stream of bad luck. PC died and hard copies are lost in a move. Seems a few things got lost in a move...

So far, all the other companies have been great

iDavid · Post by **iDavid** » Sun Sep 26, 2004 7:29 am

Just got the codes from Ultra Funk! They said that Cakewalk should have me in their data base!

Man does this blow!