KVR Audio

Teksonik · Post by **Teksonik** » Mon Feb 04, 2019 10:37 pm

I'm not seeing anything about NFR on any of my registered products. But if I remember correctly I've purchased everything directly from IK so that is probably why.

Is the NFR status prominently displayed somewhere in your account ? Anyone have a screenshot ?

jsp1979 · Post by **jsp1979** » Mon Feb 04, 2019 10:38 pm

Teksonik wrote: ↑Mon Feb 04, 2019 10:37 pm I'm not seeing anything about NFR on any of my registered products. But if I remember correctly I've purchased everything directly from IK so that is probably why.

Is the NFR status prominently displayed somewhere in your account ? Anyone have a screenshot ?

When you click on the "serial/license" for a product under the "My Products" section of your account, some have a transfer button while others are missing the button. Those missing the button are now presumably NFR.

Teksonik · Post by **Teksonik** » Mon Feb 04, 2019 10:50 pm

Ahhh thanks I see it now. Some of mine do have the transfer option. Oddly, Sonik Synth can be transferred but Miroslav can not. Several can't be transferred like some of the expansions but some can. Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't. That makes sense to a degree.

MountainKing · Post by **MountainKing** » Mon Feb 04, 2019 10:55 pm

Teksonik wrote: ↑Mon Feb 04, 2019 10:50 pm Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.

Yes, that is it.

jsp1979 · Post by **jsp1979** » Mon Feb 04, 2019 11:18 pm

MountainKing wrote: ↑Mon Feb 04, 2019 10:55 pm
Teksonik wrote: ↑Mon Feb 04, 2019 10:50 pm Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.
Yes, that is it.

However, the whole point of the thread is that second hand purchases did not use to be NFR, but now it appears they are. Keep in mind they charge 20 Euros per item for license transfers, and these 2nd hand products were resellable before they flipped some switch and made them all NFR.

szurcio · Post by **szurcio** » Mon Feb 04, 2019 11:20 pm

MountainKing wrote: ↑Mon Feb 04, 2019 10:55 pm
Teksonik wrote: ↑Mon Feb 04, 2019 10:50 pm Might have something to do with the frequent "Buy 1 get 5 free" deals.

So maybe the first one you bought can be transferred but the other four you got for free can't.
Yes, that is it.

Except that I'm not trying to sell the licenses I got for free during sales. I'm trying to sell those that were transferred to my IK account.

Teksonik · Post by **Teksonik** » Tue Feb 05, 2019 12:04 am

jsp1979 wrote: ↑Mon Feb 04, 2019 11:18 pm However, the whole point of the thread is that second hand purchases did not use to be NFR, but now it appears they are.

Well like I said for me Sonic Synth can be transferred but Miroslav can not. To the best of my memory I purchased both directly from IK and not in a group buy. I've got over fifty items in my account so I don't remember the history of them all.

But if IK changed the rules in the middle of the game it would be a pretty distasteful move

Peter - IK Multimedia · Tue Feb 05, 2019 1:05 am

Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.

Teksonik · Post by **Teksonik** » Tue Feb 05, 2019 1:33 am

I wish I shared your confidence. Of course it's not likely that only the three or four of us so far in this thread who have checked are the only ones affected. Having to check every piece of software every affected user has may take a bit of time. For example to find out why Sonik Synth has a transfer button here and Miroslav doesn't even though I don't remember buying it second hand and so on.

I don't plan on selling any IK software....now....but who knows what the future holds.

Digivolt · Post by **Digivolt** » Tue Feb 05, 2019 4:16 pm

Peter - IK Multimedia wrote: ↑Tue Feb 05, 2019 1:05 am Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.

So what's the policy on license transfer ? Do they become NFR after transfer or not ?

Burillo · Post by **Burillo** » Tue Feb 05, 2019 4:41 pm

i would be OK with an NFR if the license transfer fee was droped. but a fee and NFR on top? you might as well disallow transfers altogether.

Peter - IK Multimedia · Tue Feb 05, 2019 5:51 pm

Digivolt wrote: ↑Tue Feb 05, 2019 4:16 pm
Peter - IK Multimedia wrote: ↑Tue Feb 05, 2019 1:05 am Again, the ticket about this is being reviewed by our Support Manager and he will also consult our IT department to see what's happening. I'm sure they'll sort it out for anybody affected.
So what's the policy on license transfer ? Do they become NFR after transfer or not ?

See my previous post, I don't know of any specific changes and our policies are posted on our site. This particular issue is being handled by our Support Manager and IT staff and those affected will get information about their issue from our Support Manager.

szurcio · Post by **szurcio** » Mon Feb 11, 2019 8:57 pm

Any update on that?

in-hertzia · Post by **in-hertzia** » Sun Feb 17, 2019 2:12 pm

@Peter - IK Multimedia, any news?

szurcio · Post by **szurcio** » Wed Feb 27, 2019 6:15 pm

Are you sure this issue is still "being handled"? There was no communication whatsoever in my case and it's been almost 4 weeks now.

Changes in IK Multimedia license transfer policy?