Dmitry Sches' Thorn VI

[JonSolo]

Being grateful for this transition because it didn't (yet) turned out in a debacle with another product is not an argument. "That one was worse so thus one is good." Why not compare it to transitions that went great and come to the conclusion this transition of DS to PA sucks.

I am, will not, and refuse to make "an argument". I was expressing how I felt and expect no one to mirror me.

I don't know where you eat your lunches but here they are not that expensive.

That REALLY is arguing for arguing's sake. Then again I expect nothing less from KVR.

Communication is flawed on so many levels. This transition is already a new debacle.

Flawed communication does not make it a debacle. Now, if you can show that something sinister is at work, then you would be on to something. Communication is flawed at the moment, but it can be ironed out. And my expectation is that it will be. Given everything DS has done and said via emails, especially private emails to individuals, proves it thus far.

Of course no one needs to like it. But really it is none of our business. DS could have just shut his doors and said "screw it, I am done". And not ONE of us here would have any recourse or voice. At this point, we have both. And thus far pathways have been opened, and our voice has been heard.

[Teksonik]

He actually did that to his website? Wow.

No he didn't....or wouldn't....

I think it's pretty obvious that Dmitry's website has been hacked, I doubt he would send people to spam sites voluntarily.

Again for those of us who have dealt with Dmitry in the past we know he's not the kind of person to do that.......

[wagtunes]

FWIW, I went to my PA account and I don't have any voucher or coupon or anything like that. I've received no email about any of this and see no way to get the 1.2 update for $19. The only options I see are to buy 1.2 for the full price.

But Thorn 1.1 works great so meh, who cares?

Carry on.

[chk071]

My guess is that his URL and webspace expired, and some f*** took the site and turned it into a horror show (yes, i visited it yesterday...).

[Vortifex]

..

[chk071]

Next responsable thing to do would be to restore the site and online access to older versions. ( pre 1.2).

I highly doubt that this will happen. After all, the upgrade fee is also to pay the servers and architecture PA provides.

DS wrote to me
"I'm very sorry for the lack of the information,
I'll update the website very soon with the actual information and steps on how to proceed."

And also
"We'll not charge for any minor Thorn update in future, as well I'll try my best to offer free updates for future Diversion 2 and Tantra 2, otherwise provide a much better and user-friendly offer."

Oh, alright then.

[Guenon]

Is it confirmed somewhere that an existing (Thorn v1) customer has to pay the full new PA retail price for a v2 upgrade if the voucher expires?

As in, not using the voucher now, does it completely cut the upgrade path, so that even if you already were a Thorn v1 customer, you would need to pay twice the money you already paid for v1, just for an upgrade at some point?

Some users say this is exactly the case, but is there confirmation on it somewhere, thanks?

[Stefken]

Some users say this is exactly the case, but is there confirmation on it somewhere, thanks?

That is exactely what the official communication from PA is saying...

[Teksonik]

FWIW, I went to my PA account and I don't have any voucher or coupon or anything like that. I've received no email about any of this and see no way to get the 1.2 update for $19. The only options I see are to buy 1.2 for the full price.

But Thorn 1.1 works great so meh, who cares?

Carry on.

If you contact Dmitry and give him your purchase details I'm sure he'll sort you out. I didn't get the PA coupon email either.

The problem with "meh" now is you'll be forever locked at 1.1 and won't be able to keep updated with any future versions which may contain desirable new features and functions.

[Guenon]

That is exactely what the official communication from PA is saying...

It just sounds so weird... I'd still want to double check if this is indeed the inteded message. In case that's exactly how it's going to be, cutting the upgrade path in that manner is pretty weird, and well, that part of this feels "not nice."

Dropping the upgrade path and the existing customer literally paying twice what they already paid, for an upgrade, I mean.

[Razzia]

I got an e-mail from Dmitry Sches.

Since I was one of the guys ringing the alarm bells, it's only responsible that I balance that with his side of the conversation.

I wrote to Dmitry Sches yesterday. The tl;dr is: I don't like plugin alliance but I can probably live with it and the $20 fee, but the fact that as an upgrade path, my thorn license has been replaced by a thirty day coupon is bogus and inexcusable.

Here's what he said: For Thorn owners whose coupons expired, write to him and he will issue another personal coupon

Is this situation still messy? Sure. Is Plugin Alliance scummy for pressuring people with the prospect of losing the upgrade path for a license they already paid for? Absolutely. But at least DS will do what he can to make it right if you fall through the cracks, so to speak.

The time limit was the only thing that upset me in this whole issue. I feel somewhat better now

Oh c'mon. "Scummy", "pressuring". Just like Dmitry, they're trying to make a living. If you own a Thorn license, or any other license for a DS plugin, remember that you don't have to opt for the ugrade offer. Make a point for yourself. Renounce. Really, there's nothing worse than people doing something they don't want, and then complain on the internet about it. It's idiotic really. I wouldn't part with my money, then be sorry, and complain about it. You are responsible. Act accordingly.

What are you even talking about? People doing something they don't want and then complaining about it? If I bought Thorn in the first place, clearly I want it. You're playing dumb but you're not stupid enough to believe that I would prefer that all the plugins I bought just stopped being supported.

"Plugin alliance is just trying to make a living." So we're being charged to keep support for a plugin we already bought -- fine, whatever. It kinda sucks but it's not the end of the world. But what's the justification for the "upgrade discount" expiring March 5? Are they just really hard up and they need the money fast?

So since I can only speak for myself, the problem is/was not the 20 dollar upgrade. It's the fact that as far as PA is concerned, your Thorn license is basically null and void as an upgrade path. You don't have a license; you have a coupon. And after March 5 you don't have that either. Best upgrade quickly, lest you lose your upgrade path to something that has already cost you $100+. So yes, it's a high pressure/FOMO sales, and yes it's scummy.

Did you really not grasp that that was the whole point? Or are you just pretending to be stupid so you have an excuse to be condescending?

I didn't even want to keep beating that horse. I believe Dmitry Sches's word which makes the whole thing kind of a moot point, even if it doesn't cleanse PA's mishandling/mistreatment of current Thorn owners. But there's nothing more annoying than people like you being wrong/disingenuous AND being rude about it.

[vurt]

That is exactely what the official communication from PA is saying...

It just sounds so weird... I'd still want to double check if this is indeed the inteded message. In case that's exactly how it's going to be, cutting the upgrade path in that manner is pretty weird, and well, that part of this feels "not nice."

Dropping the upgrade path and the existing customer literally paying twice what they already paid, for an upgrade, I mean.

well dimitry mailed someone a few pages back/one of the other threads saying anyone who has a voucher that runs out, mail him and hell sort a new one.

[Guenon]

well dimitry mailed someone a few pages back/one of the other threads saying anyone who has a voucher that runs out, mail him and hell sort a new one.

That's cool, and yeah, from my personal experience (too), Dmitry is a class act. The PA policy regarding this is what I'm wondering about. I wanted to double check this as I'm under the impression upgrade paths from the previous version to the next are normally preserved instead of made to expire. Doubling the price and expiring the upgrade path wouldn't be a nice combo.

[Teksonik]

Everybody who is upset by the Plugin Alliance deal contact them here and let them know of your complaints.

https://www.plugin-alliance.com/en/sales.html

[Guenon]

Everybody who is upset by the Plugin Alliance deal contact them here and let them know of your complaints.

https://www.plugin-alliance.com/en/sales.html