Yeah but you’ve already paid for the product.
It should be free.
Why am i doubtful of the trueness of your statement?Studio Saturn wrote: ↑Thu Mar 21, 2019 8:48 pm Oh man Native instrument has deleted my account for no reason and lost a license.
When did they delete your account? And why would they do that?Studio Saturn wrote: ↑Thu Mar 21, 2019 8:55 pm chk071 Shall I show you my conversation with them in private and you keep it to yourself? I can understand your doubts. Actually I just gave up. It isn't worth talking with them. Since I have only one license that I wanted to use. I would rather buy something than spend my time talking to a company who deleted my account in the first place. That is weird. It is the first company to do that for me.
Surprisingly I just found the user name which I bought the funk guitaris, it was Citidela. Now poof it has gone together with my account I can't give them proof they need serial but it is just a transfer from one user to the other. My question was how come they deleted my account?chk071 wrote: ↑Thu Mar 21, 2019 9:07 pmWhen did they delete your account? And why would they do that?Studio Saturn wrote: ↑Thu Mar 21, 2019 8:55 pm chk071 Shall I show you my conversation with them in private and you keep it to yourself? I can understand your doubts. Actually I just gave up. It isn't worth talking with them. Since I have only one license that I wanted to use. I would rather buy something than spend my time talking to a company who deleted my account in the first place. That is weird. It is the first company to do that for me.
And what about that license? You bought a license which you can't activate, because it is no serial?
Are you aware that there's a totally easy and fool proof way to transfer the licenses in your account? If the license can't be transferred, it won't show up as transferrable.
Studio Saturn wrote: ↑Thu Mar 21, 2019 9:18 pmSurprisingly I just found the user name which I bought the funk guitaris, it was Citidela. Now poof it has gone together with my account I can't give them proof they need serial but it is just a transfer from one user to the other. My question was how come they deleted my account?chk071 wrote: ↑Thu Mar 21, 2019 9:07 pmWhen did they delete your account? And why would they do that?Studio Saturn wrote: ↑Thu Mar 21, 2019 8:55 pm chk071 Shall I show you my conversation with them in private and you keep it to yourself? I can understand your doubts. Actually I just gave up. It isn't worth talking with them. Since I have only one license that I wanted to use. I would rather buy something than spend my time talking to a company who deleted my account in the first place. That is weird. It is the first company to do that for me.
And what about that license? You bought a license which you can't activate, because it is no serial?
Are you aware that there's a totally easy and fool proof way to transfer the licenses in your account? If the license can't be transferred, it won't show up as transferrable.
I have no idea when they have deleted it. The only reason I use native instruments is for funk guitarist. When I clean install my OS for Mojave I had to install all of my softwares and I went to the site to download I couldn't log in and I tried again and still not working finally thinking that I might have forgotten my password since I don't visit it regularly I requested a password reset and nothing is coming so I contacted them and they told me that I don't have an account. Man forget about it I really don't want to stress about it that much it is just my behaviour. I just mentioned it to the user just to make him aware of what happened. If you still don't believe me I can show you my conversation and also since when I have been having my account with them. The funny part is that they send me an ad even after they told me my account doesn't exist.
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