KVR Audio

wagtunes · Post by **wagtunes** » Thu May 30, 2019 11:08 am

I hate to derail this thread anymore than it's been but does anybody here know how to generate an invoice for a purchase? I have a customer demanding that I send him an invoice for VAT/Tax purposes for the library he just purchased. This is the first time I've ever had to deal with anything like this and I have no idea what to do. Please help.

whyterabbyt · Post by **whyterabbyt** » Thu May 30, 2019 11:11 am

wagtunes wrote: Thu May 30, 2019 11:08 am I hate to derail this thread anymore than it's been but does anybody here know how to generate an invoice for a purchase? I have a customer demanding that I send him an invoice for VAT/Tax purposes for the library he just purchased. This is the first time I've ever had to deal with anything like this and I have no idea what to do. Please help.

UK VAT? Pretty sure you'll be able to find free templates for that online.

AnX · Post by **AnX** » Thu May 30, 2019 11:13 am

wagtunes wrote: Thu May 30, 2019 11:08 am I hate to derail this thread anymore than it's been but does anybody here know how to generate an invoice for a purchase? I have a customer demanding that I send him an invoice for VAT/Tax purposes for the library he just purchased. This is the first time I've ever had to deal with anything like this and I have no idea what to do. Please help.

the PayPal receipt should suffice

Elektronisch · Post by **Elektronisch** » Thu May 30, 2019 11:22 am

Well this is crap buisiness from DiscoDSP. I think its on a same level when you try to get your money back from a cheap airline company that canceled your flight. And now reading that "his" stuff was actually based on others work and now he is making money. Ehm yeah, sad, thats just sad. Being desperate by no means you have to be evil. In the end the situation you end up is your own fault. But karma strikes back eventualy. No good luck for you Disco.

wagtunes · Post by **wagtunes** » Thu May 30, 2019 11:23 am

AnX wrote: Thu May 30, 2019 11:13 am
wagtunes wrote: Thu May 30, 2019 11:08 am I hate to derail this thread anymore than it's been but does anybody here know how to generate an invoice for a purchase? I have a customer demanding that I send him an invoice for VAT/Tax purposes for the library he just purchased. This is the first time I've ever had to deal with anything like this and I have no idea what to do. Please help.

the PayPal receipt should suffice

He refuses to accept that. He wants ME to send him an invoice.

Burillo · Post by **Burillo** » Thu May 30, 2019 11:24 am

i ddin't think any dev's customer interaction skills could have been worse than Quinto's (aka SKNote), but i think discoDSP just topped them.

martinjuenke · Post by **martinjuenke** » Thu May 30, 2019 11:27 am

wagtunes wrote: Thu May 30, 2019 11:23 am
AnX wrote: Thu May 30, 2019 11:13 am
wagtunes wrote: Thu May 30, 2019 11:08 am I hate to derail this thread anymore than it's been but does anybody here know how to generate an invoice for a purchase? I have a customer demanding that I send him an invoice for VAT/Tax purposes for the library he just purchased. This is the first time I've ever had to deal with anything like this and I have no idea what to do. Please help.

the PayPal receipt should suffice
He refuses to accept that. He wants ME to send him an invoice.

Refund him. Those insisting guys bring always trouble...

Acid Mitch · Post by **Acid Mitch** » Thu May 30, 2019 11:28 am

You can just make up an invoice.
All it needs to list is your business name and contact details, goods sold, date of sale, price. Same stuff as you'd get on a recipt from a shop.

martinjuenke · Post by **martinjuenke** » Thu May 30, 2019 11:30 am

Are you selling as a regular business or as a private person?
Writing invoices as private person may turn out tricky tax wise...

wagtunes · Post by **wagtunes** » Thu May 30, 2019 11:32 am

martinjuenke wrote: Thu May 30, 2019 11:30 am Are you selling as a regular business or as a private person?
Writing invoices as private person may turn out tricky tax wise...

No, I actually am a business with a tax ID #. That's not a problem. But man, I've never run into anybody like this.

Distorted Horizon · Post by **Distorted Horizon** » Thu May 30, 2019 11:41 am

Just google invoice template and fill it

JoaquinAce · Post by **JoaquinAce** » Thu May 30, 2019 11:43 am

I wish we knew if this constitutes fraud....at least then the website can be reported. It doesn’t seem legal to me if the car dealer shows up at my house and only lets me use my car if I pay them an additional yearly fee. Discodsp might be able to charge new users the fee, but not previous users.Not even Adobe did that with their cloud based service. They released a new version.

wagtunes · Post by **wagtunes** » Thu May 30, 2019 11:46 am

JoaquinAce wrote: Thu May 30, 2019 11:43 am I wish we knew if this constitutes fraud....at least then the website can be reported. It doesn’t seem legal to me if the car dealer shows up at my house and only lets me use my car if I pay them an additional yearly fee.

I'd say customers have a good case if they decided to take legal action.

wagtunes · Post by **wagtunes** » Thu May 30, 2019 11:50 am

Does anybody know George's last name?

whyterabbyt · Post by **whyterabbyt** » Thu May 30, 2019 11:53 am

wagtunes wrote: Thu May 30, 2019 11:50 am Does anybody know George's last name?

Reales.

https://www.discodsp.com/about/

Have to purchase Cloud subscription for my downloads at discoDSP