Open Labs Stagelight to Roland Zenbeats plugin unlock

Plug-in hosts and other software applications discussion
devilnishy
KVRist
164 posts since 25 Oct, 2008

Post Sun Sep 22, 2019 2:32 am

Open Labs Stagelight has been taken over and is now Roland Zenbeats. My question is I have vst unlocked in my stagelight account but not in Zenbeats. Will I have to purchase plugin unlock again? Have tried to contact Roland about it with no joy.

crisis-at-music
KVRist
322 posts since 3 Aug, 2004 from Kiel, Germany

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Sep 22, 2019 10:10 pm

Have a look at http://us.openlabs.com/:
How do I transfer purchased features and content into Zenbeats?
For a limited time, you can transfer features and content purchases to your new Zenbeats* account. Follow the steps listed below. Some content will not transfer**.

Open Stagelight, click main menu, and select “Store.”
Spend remaining credits on Loops, Presets, or Features. Credits will not be transferred to Zenbeats.
Click the pencil icon to display your account information. Double-check the email address linked to your Stagelight account. You will need to use this address for the Roland Backstage account required for Zenbeats.
Click here and enter your email address to receive your custom key. You will receive an email with further instructions.
Download your key. Be sure to check your spam/junk folder if you can’t find the email.
Click here to create your Roland Backstage account. You must use the email address linked to your Stagelight account for your key to function.
Follow the prompts to verify your Roland Backstage account.
Download Zenbeats. Click here
Open Zenbeats and sign in with your Roland Backstage account.
Click the “Store” icon to the upper right of the screen.
Click the “Redeem” button and follow the prompts to import your Stagelight key.
Welcome to the Roland Zenbeats family!

*Zenbeats requires a free Roland Backstage account

** Timbaland Loops, Linkin Park Loops vol 1, Linkin Park Loops vol 2, Linkin Park instruments, Timbaland Drums, Linkin Park Drums 1, Linkin Park drums 2, Linkin Park instruments, Synthetic Vol 2, Ambient Soundscapes 1, Ambient Soundscapes 2, The Follower, Smiling Psychopath, Meltdown, Bengal Delta, Brooders, Classic Beats, Thin Ice, Heroes, Goodbye, Bled Dry, Zero Gravity, Clown Hunt, Guru, Future Funk Loops, Dubstep Drums, House Drums, 5 Speed, Duelin, Neon Flight, Fearless, Alien Technology, World Percussion, Organs Vol 1, Neon Keys 1, Neon Keys 2, Lightwave, Vintage FM, Vox tools, Future Funk Drums, Future FM
Electronic pop music with classical elements: https://soundcloud.com/crisis-at-music

devilnishy
KVRist
164 posts since 25 Oct, 2008

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Mon Sep 23, 2019 9:50 am

Followed instructions, vst unlock not transferred.

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tonedef71
KVRian
1053 posts since 21 Sep, 2007 from USA

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sat Oct 12, 2019 6:56 pm

I made the transfer yesterday of my software license from OpenLabs to Roland. The "Window's Unlock V1" came over in the transfer (it includes the VST unlock), but I believe there are other things that did not transfer over. For example, I had also licensed the Android Version of Stagelight, but I do not see anything in Zenbeats that acknowledges my purchase of an Android license. I am not sure how to remedy this.
[Intel Core i7 8700 | 32GB DDR4 | Studio One 4.5 Pro; FL Studio 20.5; RapidComposer; Sundog Song Studio; Orb Composer; Pizzicato; Odesi | FL Studio ASIO (WASAPI) | Win10 x64]

devilnishy
KVRist
164 posts since 25 Oct, 2008

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sat Oct 12, 2019 11:30 pm

VST unlock now transferred.

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pljones
KVRAF
6539 posts since 8 Feb, 2003 from London, UK

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sat Oct 12, 2019 11:34 pm

tonedef71 wrote:
Sat Oct 12, 2019 6:56 pm
I made the transfer yesterday of my software license from OpenLabs to Roland. The "Window's Unlock V1" came over in the transfer (it includes the VST unlock), but I believe there are other things that did not transfer over. For example, I had also licensed the Android Version of Stagelight, but I do not see anything in Zenbeats that acknowledges my purchase of an Android license. I am not sure how to remedy this.
Same procedure on each device you've got it installed on. Copy your key to Google Drive, then copy to your device, then "redeem" it. Painful but worked-for-me(tm).

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khanyz
KVRAF
1560 posts since 16 Jul, 2004 from Deepest Yorkshire

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Oct 13, 2019 1:03 am

Not all my content transferred. Things like the Indie Garage pack didn’t. I requested the license file and then I made sure I had everything installed in Stagelight and requested it again. They were different, but it didn’t help.

I haven’t been able to do anything on Android at all. I’m hoping it’s just my aged tablet. iOS had missing content too.
I miss MindPrint. My TRIO needs a big brother.

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pljones
KVRAF
6539 posts since 8 Feb, 2003 from London, UK

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Oct 13, 2019 1:53 am

If the content is on the list of "some content will not transfer", I'm guessing it's because the artists' management wouldn't license it to Roland for an acceptable price. I've not actually checked everything else went...

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khanyz
KVRAF
1560 posts since 16 Jul, 2004 from Deepest Yorkshire

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Oct 13, 2019 2:33 am

There are some packs missing in Zenbeats but Indie Garage is there and wanting me to pay again.

I’ve contacted support so hopefully it will be cleared up.

I’ve managed to get both Android Apps installed on an old phone. It was my tablet’s age .
I miss MindPrint. My TRIO needs a big brother.

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khanyz
KVRAF
1560 posts since 16 Jul, 2004 from Deepest Yorkshire

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Oct 13, 2019 2:52 am

It’s weird, in Stagelight on Android, it shows Indie Garage as Owned but it’s not in My Stuff.

The other items missing in Zenbeats like Hybrid Acoustic 1 and Rock Drums aren’t on the excluded list. I’ve lost Dubstep and House drums though.

Indie Garage showed up in the Android version of Zenbeats. This is messed up. :bang:
I miss MindPrint. My TRIO needs a big brother.

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pljones
KVRAF
6539 posts since 8 Feb, 2003 from London, UK

Re: Open Labs Stagelight to Roland Zenbeats plugin unlock

Post Sun Oct 13, 2019 4:06 am

We'll just have to wait and see if Roland manage this better than they managed their expansion in to Cakewalk.

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