I do hope I'm posting in the right forum
Note. I'm not native English speaker
Intro. I'm an ebayer with 10+ (15+?) years of experience. +/-450-500 100% positive feedbacks.
The story. Sold my Moog Sub37 to the one English guy. Got immediate payment from him alltogether with paypal fee around 38 GBP. On the next day he did ask,- could be a problem for you to ship to the different address. My answer was,- no problem as soon as it's registered ppl address. The answer - well, I did change the address, don't know why it's not on your side...etc (all our conversation through ebay).
My proposal was - I'll make 100% refund, relist the tem and you'll gonna to buy again.
Deal.
To may big surprise paypal didn't refund me my 38 gbp!!! Now I know rules did change, but it's just ridiculous. I wrote to paypal, but all I got back "blah blah, starting from january 2020"..
And keeping in mind written all above, I've (and probably all ebay members) got an email from paypal regarding covid-19. "Recommended measures to aid business continuity". One of clauses: "Offer refunds proactively if you are no longer able to..." blah blah.
Yes, motfickers, you'll get your money in any case.
Sorry for the rant,
o.