KVR Audio

Watchful · Post by **Watchful** » Wed Apr 08, 2020 6:00 pm

Maybe it's time to pitch that Mac SE30 you're running your systems on and hit another garage sale to find a computer made after 1995. You manager app has been unresponsive, as is your website's support page for a while.

Can I ask what value you provide? I can't believe any software dev thinks this is a good idea to require your services.

I suspect I'm not the only one who'd like to be using some authenticated plugins today.

Aloysius · Post by **Aloysius** » Wed Apr 08, 2020 6:16 pm

The Force is strong with you.

Lazarus451 · Post by **Lazarus451** » Wed Apr 08, 2020 6:18 pm

Ilok keeps kicking me out or being extremely slow. I'm installing a new hard drive (computer). So it might not be just me

chk071 · Post by **chk071** » Wed Apr 08, 2020 6:21 pm

The company is called PACE, by the way. Not iLok.

No such issues here, by the way.

Lazarus451 · Post by **Lazarus451** » Wed Apr 08, 2020 6:24 pm

chk071 wrote: Wed Apr 08, 2020 6:21 pm The company is called PACE, by the way. Not iLok.

No such issues here, by the way.

Can you keep iLok manager open for 15 minutes and report again

Thanks!

chk071 · Post by **chk071** » Wed Apr 08, 2020 6:26 pm

I'll try. Even though I don't quite see the point.

chk071 · Post by **chk071** » Wed Apr 08, 2020 6:29 pm

Well, you're right. It's really very slow today (progress of loading and showing my licenses). Didn't have that issue the days before.

Lazarus451 · Post by **Lazarus451** » Wed Apr 08, 2020 6:29 pm

It worked 5 minutes just a moment ago but kicked me out again.

Internet Connection Unavailable
Cannot connect to the server because there is no internet access available. Please check your proxy, firewall settings and cables before retrying.

My internet is fine.

chk071 · Post by **chk071** » Wed Apr 08, 2020 6:34 pm

It just notified me of a update, which I installed. WIll try to keep it opened now. Don't think I ever had it opened longer than a minute though, because I just don't see the point. I activate licenses, or move them to the dongle or back, and close it afterwards.

Edit: Ok, same thing that happened to you here, it says that it cannot connect to the server after a while of being opened. It's also quite a bit slower when it syncs your licenses at startup, IMO. Maybe some server troubles or anything. Click on "Sign in", and it will connect again.

Lazarus451 · Post by **Lazarus451** » Wed Apr 08, 2020 6:40 pm

If it's very slow then I know that I'm not the only one with connection problems. Thanks, no need to test it anymore

Lazarus451 · Post by **Lazarus451** » Wed Apr 08, 2020 6:42 pm

No need to throw these 46 licenses (or this computer out) then

Watchful · Post by **Watchful** » Wed Apr 08, 2020 8:08 pm

I'm seeing all the same error messages, but still not connecting.

Acid Mitch · Post by **Acid Mitch** » Wed Apr 08, 2020 8:16 pm

Maybe the server is getting overloaded with too many people updating.

Forgotten · Post by **Forgotten** » Wed Apr 08, 2020 8:17 pm

It's probably because of everyone in this thread trying at once...

THE INTRANCER · Post by **THE INTRANCER** » Wed Apr 08, 2020 8:20 pm

That's one reason I'll never buy Cubase...and a warning for anyone that does...

Hey, iLok...