Link to statement English | DeutschPietW. wrote: Thu Nov 12, 2020 4:19 pm Dear Cubase customers,
As you most probably have noticed, our license servers have been struggling with the overwhelming demand that has led to problems for many of you activating purchased update and full licenses since yesterday's release of Cubase 11.
We are sincerely sorry for letting you down like this, especially at a time that should be special and full of enjoyment, for you as our loyal customer but also for us as a company who have been working hard to release this version in these challenging times.
Our system was unable to cope with the many activations in this short period of time, and we have to admit to ourselves that our license management system as it stands has reached its capacity limits.
Rest assured, however, that no license has been lost.
In order to defuse the situation we have decided to interrupt the sale of new updates until the previously purchased updates have been processed by our license management system. For all of you who have not yet purchased but would like to do so, we kindly ask you to wait and check the Cubase website again for update availability.
Yours truly,
Andreas
President of Steinberg
Cubase 11 available now
- KVRAF
- 5912 posts since 17 Aug, 2004 from Berlin, Germany
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- KVRAF
- 1863 posts since 11 Apr, 2008
What? I presented my point of view. You can't say 'that's not the point here' in such situationjclosed wrote: Thu Nov 12, 2020 4:27 pmYeah - But that's not the point here. All those 3th party add-on's cost a lot of money. Way more than the Cubase upgrade! It's a bit silly to compare them future-wise and then say that the Cubase update is not worth it. For that update price you get lost of stuff that had cost you lots of money when you had to buy them from 3th party suppliers.pixel85 wrote: Thu Nov 12, 2020 4:07 pmI personally have more advanced tools than C11 have to offer (Ozone/Neutron beat C11 Dynamic EQ, RX beat the spectral editing etc.). For me C11 has only 2 useful new features.pdxindy wrote: Thu Nov 12, 2020 3:57 pmCubase is the most feature advanced DAW... in what way is it falling behind the competition?pixel85 wrote: Wed Nov 11, 2020 10:26 am Maybe if I wouldn't have way more advanced tools/plugins than those introduced in C11 then maybe I would even consider this update.
But €99.99 for new export options and automation curves in midi editor... hell no. Steinberg once again is falling behind the competition.
Maybe new features are attractive/useful for someone else? Probably yes but guess what, I'm not 'someone else', I'm me. I can't justify purchase based on somebody else needs.
Btw you don't know how much I spend on those tools (promo offers exist after all).
Anyway, even free plugins (TDR Nova) let me do what C11 Dynamic EQ do. iZotope RX Elements is often super cheap or even free (if I remember correctly).
I also don't care about features that I'll never use - it would be a waste of money to pay for useless features.
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- KVRAF
- 1944 posts since 25 Feb, 2005
Cant buy C11 pro upgrade from 10.5 pro from Steinberg shop, says available soon WTF, Maybe trying to ration sales in certain areas due to server issues ?
EDIT this just up on SB forum
Dear Cubase customers,
As you most probably have noticed, our license servers have been struggling with the overwhelming demand that has led to problems for many of you activating purchased update and full licenses since yesterday's release of Cubase 11.
We are sincerely sorry for letting you down like this, especially at a time that should be special and full of enjoyment, for you as our loyal customer but also for us as a company who have been working hard to release this version in these challenging times.
Our system was unable to cope with the many activations in this short period of time, and we have to admit to ourselves that our license management system as it stands has reached its capacity limits.
Rest assured, however, that no license has been lost.
In order to defuse the situation we have decided to interrupt the sale of new updates until the previously purchased updates have been processed by our license management system. For all of you who have not yet purchased but would like to do so, we kindly ask you to wait and check the Cubase website again for update availability.
Yours truly,
Andreas
President of Steinberg
EDIT this just up on SB forum
Dear Cubase customers,
As you most probably have noticed, our license servers have been struggling with the overwhelming demand that has led to problems for many of you activating purchased update and full licenses since yesterday's release of Cubase 11.
We are sincerely sorry for letting you down like this, especially at a time that should be special and full of enjoyment, for you as our loyal customer but also for us as a company who have been working hard to release this version in these challenging times.
Our system was unable to cope with the many activations in this short period of time, and we have to admit to ourselves that our license management system as it stands has reached its capacity limits.
Rest assured, however, that no license has been lost.
In order to defuse the situation we have decided to interrupt the sale of new updates until the previously purchased updates have been processed by our license management system. For all of you who have not yet purchased but would like to do so, we kindly ask you to wait and check the Cubase website again for update availability.
Yours truly,
Andreas
President of Steinberg
Last edited by woodsdenis on Thu Nov 12, 2020 5:06 pm, edited 1 time in total.
Mac Studio M4
15.7.3
Cubase 15, Ableton Live 12
15.7.3
Cubase 15, Ableton Live 12
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- KVRAF
- 6272 posts since 25 Mar, 2004
jclosed wrote: Thu Nov 12, 2020 4:27 pmYeah - But that's not the point here. All those 3th party add-on's cost a lot of money. Way more than the Cubase upgrade! It's a bit silly to compare them future-wise and then say that the Cubase update is not worth it. For that update price you get lost of stuff that had cost you lots of money when you had to buy them from 3th party suppliers.pixel85 wrote: Thu Nov 12, 2020 4:07 pmI personally have more advanced tools than C11 have to offer (Ozone/Neutron beat C11 Dynamic EQ, RX beat the spectral editing etc.). For me C11 has only 2 useful new features.pdxindy wrote: Thu Nov 12, 2020 3:57 pmCubase is the most feature advanced DAW... in what way is it falling behind the competition?pixel85 wrote: Wed Nov 11, 2020 10:26 am Maybe if I wouldn't have way more advanced tools/plugins than those introduced in C11 then maybe I would even consider this update.
But €99.99 for new export options and automation curves in midi editor... hell no. Steinberg once again is falling behind the competition.
It's like getting cut down 3th party plug-ins for a cut down price. They are a bit less future-wise, but still worth the upgrade price.
And all those 3th party plug-in equivalents are just a part of the upgrade. I think, for instance, the improvements in Score editing are really nice and useful. Add to that the Advanced Audio Export, Sampler Track 2, Advanced Key Editor, Scale Assistant, Enhanced Synchronization and SpectraLayers One (there is more), and I think I got my money worth with this upgrade.
At the end of October, I bit the bullet and bought the iZotope MPBundle upgrade to version 4 (I had version 2.1), on sale for about $250. I already had most of the major pieces of the bundle, so the math on that upgrade was very close.
Seeing what's new in Cubase is giving me some buyer's remorse on the MPB 4 upgrade. Less than $100 to get many of the same tools integrated into Cubase would have been fantastic. Spectralayers alone is an otherwise fairly pricey add on that, even with the elements version, gives me some quick and easy editing tools that will actually get used.
I was going to get C11 upgrade until the servers crapped out, so I guess I'll have to wait a bit. But in the mean time, I've been watching all the "best features" vids I can find. Dom Sigalas (I'll take a cup of whatever HE'S on...) has a bunch of these out, including some of the official Steinberg vids. He's a pleasure to watch, and the features look absolutely stunning. Can't wait to play with the the new Sampler track.
Cheers
-B
Berfab
So many plugins, so little time...
So many plugins, so little time...
- KVRAF
- 19156 posts since 13 Feb, 2003 from Vancouver, Canada
"eLosencer"? "ePocalypse"?Compyfox wrote: Thu Nov 12, 2020 4:43 pm When will Steinberg learn, that their servers are hammered every time they release a major v.0 upgrade? Doesn't matter if Wavelab, Nuendo or Cubase. Although Cubase seems to constantly break pretty much everything (as in: it's always the worst case for Cubase)
The excuse by Ed Doll already felt... a bit wrong IMO (like I said, this is happening for years, especially since the company dropped boxed upgrades). Now the CEO of Steinberg (Andreas Stelling) is pulling the upgrade from the store? Oof!
Funny enough, Steinberg only removed the 10.5 > 11.0 upgrade for the time being, all other upgrades/cross-grades and full versions are still available.
We had the "iLokalypse" - twice (if memory serves me right)
Anybody got a catchy name for the apparent eLicenser "Apocalypse"? Or are we not there yet?![]()
- KVRAF
- 19156 posts since 13 Feb, 2003 from Vancouver, Canada
Wow. Wowwowowowow. They've had some licensing overloads before, but this is the first time I've ever seen a company suppress paid upgrades! This really does have to be about the worst DAW rollout in history (and I say that as a devoted Cubaser)!woodsdenis wrote: Thu Nov 12, 2020 4:57 pm Cant buy C11 pro upgrade from 10.5 pro from Steinberg shop, says available soon WTF, Maybe trying to ration sales in certain areas due to server issues ?
EDIT this just up on SB forum
Dear Cubase customers,
As you most probably have noticed, our license servers have been struggling with the overwhelming demand that has led to problems for many of you activating purchased update and full licenses since yesterday's release of Cubase 11.
We are sincerely sorry for letting you down like this, especially at a time that should be special and full of enjoyment, for you as our loyal customer but also for us as a company who have been working hard to release this version in these challenging times.
Our system was unable to cope with the many activations in this short period of time, and we have to admit to ourselves that our license management system as it stands has reached its capacity limits.
Rest assured, however, that no license has been lost.
In order to defuse the situation we have decided to interrupt the sale of new updates until the previously purchased updates have been processed by our license management system. For all of you who have not yet purchased but would like to do so, we kindly ask you to wait and check the Cubase website again for update availability.
Yours truly,
Andreas
President of Steinberg
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- Pick Me Pick me!
- 10234 posts since 12 Mar, 2002 from a state of confusion
I suspect the bigger issue is people buying the upgrade in advance, holding the key, and then updating/registering on release date to take advantage of the grace period.
So there is a lot of people trying to register those in addition to the normal flow of new sales updates and purchases
So there is a lot of people trying to register those in addition to the normal flow of new sales updates and purchases
- KVRAF
- 5912 posts since 17 Aug, 2004 from Berlin, Germany
Steinbergs system is not designed to sell many licenses
Kind of weird if you have to close the store because you have very good sales...
Especially since there have been problems with the license servers before.
Kind of weird if you have to close the store because you have very good sales...
Especially since there have been problems with the license servers before.
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- KVRist
- 37 posts since 30 Jan, 2015
Yeah I saw it, seem real good but hey I’ve seen and heard a lot of promos that seemed great but wasn’t all that smooth...hoping for a hands on review, maybe theres one in the youtube reviews. But this crowd seem hard to please, and I’d like that side of the storyChamomileShark wrote: Thu Nov 12, 2020 2:50 pmseen this?Tveten wrote: Thu Nov 12, 2020 2:42 pm If anybody went for the upgrade I’m curious about the spectral thing audio separation. Anybody tried it yet? Mainly interested in vocal separation.
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- KVRAF
- 1944 posts since 25 Feb, 2005
It seems the other more expensive upgrades are still available though4damind wrote: Thu Nov 12, 2020 5:25 pm Steinbergs system is not designed to sell many licenses![]()
Kind of weird if you have to close the store because you have very good sales...
Especially since there have been problems with the license servers before.
Mac Studio M4
15.7.3
Cubase 15, Ableton Live 12
15.7.3
Cubase 15, Ableton Live 12
-
- KVRAF
- 3627 posts since 5 Jan, 2006 from UK
"Guilty, Your Honor!"VitaminD wrote: Thu Nov 12, 2020 5:20 pm I suspect the bigger issue is people buying the upgrade in advance, holding the key, and then updating/registering on release date to take advantage of the grace period.
Yeah, I wonder if they'll be reconsidering this policy in future. Which would be a shame.
- KVRAF
- 19156 posts since 13 Feb, 2003 from Vancouver, Canada
Credit where credit is due: my Pro 11 is suddenly licensed and up and running! I guess they're rolling out activations to all accounts without us having to go through eLicenser (a real relief). So looks like progress is being made.
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- KVRAF
- 14738 posts since 19 Oct, 2003 from Berlin, Germany
Can't confirm - in fact, I can't even log into my "MySteinberg" account.
If they now override the physically disconnected "store", "MySteinberg" and the "old" forum and fuse them... well... not a fan. This is definitely among the worst rollouts in Steinberg history.
Maintenance
All Steinberg ID related functions (log into MySteinberg, request trial versions, etc.) are currently unavailable due to maintenance work. We are sorry for the inconvenience.
If they now override the physically disconnected "store", "MySteinberg" and the "old" forum and fuse them... well... not a fan. This is definitely among the worst rollouts in Steinberg history.