I bought a license for Movement today, and the login page doesn't let me try to log in or create a new account. The icons are literally not links, in both Edge and Chrome. (Yeah, I know, same cores, but they're the dominant ones.)
Since they've been running their big promo, I assume they haven't suddenly gone out of business.
Is it just me?
Have I acquired so many plugins this month that my browser is not allowing me to get any more?
UPDATE - SOLVED
Okay, some of you might consider this an ID10T error. I don't, barely.
Output tech support got back to me. On the login page, there are fields for username and password, with icons for Log in and Create New Account.
Both icons were dead for me. Turns out that you have to fill in the blanks for username and password before they will activate. This is actually pretty efficient, but I'm used to clicking on the new account buttons on sites, then going to a page that wants more info, especially including email, so they can send you a validation message.
In Output's case, you're directly creating a new account right then, by filling in the fields. Some vebiage indicating this ahead of time would be cool, but, hey, I'm good now, so no harm, no foul.
Is Output.com login broken? - SOLVED 04/07/21
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- KVRAF
- 12106 posts since 2 Dec, 2004 from North Wales
Login works for me.GreyLion wrote: Fri Apr 02, 2021 6:12 pm I bought a license for Movement today, and the login page doesn't let me try to log in or create a new account. The icons are literally not links, in both Edge and Chrome. (Yeah, I know, same cores, but they're the dominant ones.)
Since they've been running their big promo, I assume they haven't suddenly gone out of business.
Is it just me?
Have I acquired so many plugins this month that my browser is not allowing me to get any more?
X32 and 24C mixers, S88MK3, Live + PUSH 3, Osmose, RedShift 6, Pro3, S4, Tempera, Syntakt, Digitone, OP1-F, OPXY, TR-1000, Eurorack, TD27 Drums, Guitars, Basses, Amps and of course lots of pedals!
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- KVRAF
- 8044 posts since 28 Dec, 2015 from Atlantis Island
Everything works fine here in Europe
(at least with the Output login, other things I'm not that convinced...)
(at least with the Output login, other things I'm not that convinced...)
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRAF
- Topic Starter
- 3387 posts since 21 May, 2004 from Deep in the Heartlessness of Texas
Slic and martinjuenke --
Huh. Thanks for letting me know.
Are you logging in at https://output.com/account ? This is where the front page's link to login takes me.
I'm in Texas, incidentally.
Huh. Thanks for letting me know.
Are you logging in at https://output.com/account ? This is where the front page's link to login takes me.
I'm in Texas, incidentally.
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- KVRAF
- Topic Starter
- 3387 posts since 21 May, 2004 from Deep in the Heartlessness of Texas
The guy who sold me the license is having the same problem. It's not about the transaction. I can't get that far into the site.
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- KVRAF
- 8044 posts since 28 Dec, 2015 from Atlantis Island
Try output.com and then log in.
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRAF
- Topic Starter
- 3387 posts since 21 May, 2004 from Deep in the Heartlessness of Texas
I've tried that. The 'Log In' link takes me to the same page. Which is broken.
If it's working in Europe, I'm puzzled. It would take something deliberate to disable login, and only login, in the US. Or something flaky in the latest Chrome. But I can login everywhere else.
Or it's something to do with me.
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- KVRAF
- 8044 posts since 28 Dec, 2015 from Atlantis Island
Sometimes we meet magic in daily life...
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRAF
- 8044 posts since 28 Dec, 2015 from Atlantis Island
Or are you a bad boy hip hop gangsta?
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRAF
- Topic Starter
- 3387 posts since 21 May, 2004 from Deep in the Heartlessness of Texas
I'm an old rock and blues guy. Maybe they decided I'm too retro to deserve their sophisticated tools.
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thecontrolcentre thecontrolcentre https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=76240 - KVRAF
- 37262 posts since 27 Jul, 2005 from Scottish Borders
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- KVRAF
- 8044 posts since 28 Dec, 2015 from Atlantis Island
Oops, then I'll be the next...GreyLion wrote: Fri Apr 02, 2021 7:33 pm
I'm an old rock and blues guy. Maybe they decided I'm too retro to deserve their sophisticated tools.
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRAF
- 1715 posts since 27 Apr, 2012
Login works fine for me. Chrome desktop Windows 10 from US/PA
The life you have, the life you need, is not the same as the one in your dreams
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- KVRAF
- Topic Starter
- 3387 posts since 21 May, 2004 from Deep in the Heartlessness of Texas
Thanks, Greeenstorm33! It's still dead for me. I've deleted all cookies. I'm on Win10 Chrome, too.Greenstorm33 wrote: Fri Apr 02, 2021 9:49 pm Login works fine for me. Chrome desktop Windows 10 from US/PA
I guess it may be something idiosyncratic. I've got a support ticket in to them. No need to beat it to death in this thread.
I'll post their reply here, if they fix it, for anyone else who may be having problems.
Ta!
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thecontrolcentre thecontrolcentre https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=76240
- KVRAF
- 37262 posts since 27 Jul, 2005 from Scottish Borders
