Tried upgrading Cubase and Steinberg gave me nada

[dellboy]

While were on this subject of the Cubase sale is there any reason why you could not buy the update from Sweetwater even if you live outside the USA ?

The conversion from US dollars to UK pounds or euros makes it cheaper.

If you buy (they sell to you) the downloadable version, and they sell it to you, I can't see any reason why you couldn't do it.

Sometimes, these shops don't sell these products to people living outside the USA.

I just tried it, although I did not buy, but I went all the way through to paypal which converted it to the equivalent of 8 euro saving. They did not ask for an an address or email, so I guess paypal would handle that side and deliver the download ? I am not sure if its worth the risk for a small saving so I will probably buy straight from Steinberg.

It seems strange that a downloadable item costs different prices in different countries anyway.

[jens]

I got an update from AskNet, turns out it was fairly quick. They're saying it was unsuccessful payment attempt and ask me to give it another try.

...which is rather interesting because my account is still €60 light. I'm hoping that's about some delay in the banking transfers. But it wasn't drafted either, the payment very clearly went through

What method did you use to pay?

I think it's a standard bank transfer? At least they had an option to verify payment through my specific bank (Nordea) so I thought why not

A Wire Transfer takes time (at least one day to be effective, IF inside EU, much more if it's outside EU, and maybe another day to be verified by the destination account holder). You should have chosen another method, like CC or Paypal.

I assume he means Klarna, which is instant bank transfer (well, it isn't really instant, but qualifies as such and is named as such) - Southern Europe is slow to catch up, as usual...

[jancivil]

in the case of buying from Sweetwater, no, it wouldn't be Paypal doing anything but transferring money to the vendor.
the download is delivered by MySteinberg/the Download Assistant, which makes you log onto that anyway, once a download code has been revealed to MySteinberg. I saved like 10 bucks buying it through Sweetwater (in the US). So does Sweetwater care you're not in the US? seems doubtful but it's very easy to ask them.

[fmr]

I assume he means Klarna, which is instant bank transfer (well, it isn't really instant, but qualifies as such and is named as such) - Southern Europe is slow to catch up, as usual...

"Southern Europe" would use IBAN, which means two days, and is safer (Bank to Bank - no middle persons). And the less middle companies, the safer

Anyway, why would someone choose something that's little known, instead of something widely spread, proven safe, and faster, like Paypal? Some people like to complicate.

[jens]

I assume he means Klarna, which is instant bank transfer (well, it isn't really instant, but qualifies as such and is named as such) - Southern Europe is slow to catch up, as usual...

"Southern Europe" would use IBAN, which means two days, and is safer (Bank to Bank - no middle persons). And the less middle companies, the safer

Anyway, why would someone choose something that's little known, instead of something widely spread, proven safe, and faster, like Paypal? Some people like to complicate.

Klarna is absolutely safe - and quite common here. It's certainly safer than Paypal and also much more convenient and the cheapest solution. You pay with your normal bank account and neither do you have to register anywhere nor is there any fee added whatsoever - the seller pays for the service.
You talk about something you basically know nothing of and it seems you fear progress.

And your eye-rolling at others daring to use a service you dislike but don't even know speaks volumes about you.

Some people badmouth everything they are unwilling to receive any information about.

[excuse me please]

From North Europe
Afaik people use their bank accounts here instead of credit cards. Just for the record.

[jens]

Yes, I may use CC too if I must, but I need to want it a lot more to go to that length... .e.g. there's been a few UVI sales I passed on (in fact there's one right now that I'll ignore) since they are not available at European retailers anymore (Best Service, Thomann, Timespace, Musicstore... they all offer Klarna - plus we use it to purchase furniture, clothes, book, toys and what not) - for me personally it typically is like this: no Klarna Pay Now, no sale

[fmr]

Klarna is absolutely safe - and quite common here. It's certainly safer than Paypal and also much more convenient and the cheapest solution. You pay with your normal bank account and neither do you have to register anywhere nor is there any fee added whatsoever - the seller pays for the service.
You talk about something you basically know nothing of and it seems you fear progress.

And your eye-rolling at others daring to use a service you dislike but don't even know speaks volumes about you.

Some people badmouth everything they are unwilling to receive any information about.

Your assertion about "Southern Europe" to begin with speaks volumes about you. As does the assertion that no Klarna no sale for you. Do they pay you, or something? And how did I "badmouth" them? I didn't even know them.

Use whatever you want. But then don't come here whining because the sale didn't went through as you expected, and blaming the seller. I, for once, will keep using what's proven and works. So far, I have no reason for complains.

[Rockatansky]

FWIW, I upgraded my Cubase a few days ago as well, also paid for it with Klarna, Central Europe. No problems here, got the email with the download access code, registered it to MySteinberg and to the eLicenser, was up and running within minutes. Was the same experience I also had the couple of times I upgraded Steinberg software before. Klarna is about as common in Europe as credit card payments through services like Stripe etc. are in the U.S., it is definitely well-established and nothing slow, unsafe or 'little known'.

[fmr]

FWIW, I upgraded my Cubase a few days ago as well, also paid for it with Klarna, Central Europe. No problems here, got the email with the download access code, registered it to MySteinberg and to the eLicenser, was up and running within minutes. Was the same experience I also had the couple of times I upgraded Steinberg software before. Klarna is about as common in Europe as credit card payments through services like Stripe etc. are in the U.S., it is definitely well-established and nothing slow, unsafe or 'little known'.

OK, good to know. I now know about another payment alternative.

[jens]

Klarna is absolutely safe - and quite common here. It's certainly safer than Paypal and also much more convenient and the cheapest solution. You pay with your normal bank account and neither do you have to register anywhere nor is there any fee added whatsoever - the seller pays for the service.
You talk about something you basically know nothing of and it seems you fear progress.

And your eye-rolling at others daring to use a service you dislike but don't even know speaks volumes about you.

Some people badmouth everything they are unwilling to receive any information about.

Your assertion about "Southern Europe" to begin with speaks volumes about you.

It doesn't (or at east not in the way you seem to think) - my wife is Spanish - and she agrees with me in that regard - you tend to be a bit behind the curve in many regards...

As does the assertion that no Klarna no sale for you. Do they pay you, or something?

No, they don't need to. It's by far my most favourite payment method. And that's all there is to it. I just stated a fact. It again says a lot about you if that winds up you that much that you have to insinuate I might be a shill.

And how did I "badmouth" them?

It's a problem when you start not remembering anymore what you said yourself... I'd recommmend a medical check up, just to be on the safe side

Use whatever you want. But then don't come here whining because the sale didn't went through as you expected,

hint: I didn't

and blaming the seller.

hint: I didn't

I, for once, will keep using what's proven and works.

and so do I - but unlike you obviously I don't give a flying fart about what others use

So far, I have no reason for complains.

And neither do I - but unlike you I don't try to put complaints into others' mouthes which in fact they never voiced

[jens]

OK, good to know. I now know about another payment alternative.

Which isn't available in your country (in Spain it at least is, albeit it isn't very common yet)

[fmr]

OK, good to know. I now know about another payment alternative.

Which isn't available in your country (in Spain it at least is, albeit it isn't very common yet)

Man... How will I live without it?

[fmr]

Klarna is absolutely safe - and quite common here. It's certainly safer than Paypal and also much more convenient and the cheapest solution. You pay with your normal bank account and neither do you have to register anywhere nor is there any fee added whatsoever - the seller pays for the service.
You talk about something you basically know nothing of and it seems you fear progress.

And your eye-rolling at others daring to use a service you dislike but don't even know speaks volumes about you.

Some people badmouth everything they are unwilling to receive any information about.

Your assertion about "Southern Europe" to begin with speaks volumes about you.

It doesn't (or at east not in the way you seem to think) - my wife is Spanish - and she agrees with me in that regard - you tend to be a bit behind the curve in many regards...

Prejudice, again... I don't give a sh... about your wife's nationality, and I don't see the relevance of it for the subject. There are stupid people everywhere (as is demonstrated by your posts). If that's your curve, I'm glad I am behind...

[Functional]

FWIW, I upgraded my Cubase a few days ago as well, also paid for it with Klarna, Central Europe. No problems here, got the email with the download access code, registered it to MySteinberg and to the eLicenser, was up and running within minutes. Was the same experience I also had the couple of times I upgraded Steinberg software before. Klarna is about as common in Europe as credit card payments through services like Stripe etc. are in the U.S., it is definitely well-established and nothing slow, unsafe or 'little known'.

Didn't unfortunately have Klarna as an option. To be honest I just thought I could go directly with the bank since they specifically had my bank as an option. Being Nordea, which I guess is among the larger European banks, I thought it would just work straight off the bat since usually all deliveries in here work out like that.