Latency in Arturia Keylab essentialls 61

[Malko]

Hey everyone,

I hope everyone is doing well.
I just got my first ever keyboard controller I am experiencing a latency in response whenever I play a certain melody. I searched for this issue - my DAW is Logic Pro x, MacBook Pro 16 connected through USB - and the only thing I found is to reduce the buffer size and I did reduce it but still the same issue. If any one can help please.

Kind regards,

[seagate2019]

Do you experience the latency in the stand alone version of whatever plug in you're using?

[Robert.arturia]

Hi Malko,

I'm sorry to hear about the latency faced with your Keylab Essential,

Please make sure to reach us directly at support if any issue persists and we will investigate this further with you,

https://www.arturia.com/support/askforhelp

Best regards.