Reason 12 announced

[noremorse]

Yep! I dont pay full price what more can I expect? And that has nothing to do with customer service that is just you whining and feel you're entitled to have something for free.... Disgusting way to think really

Like you had all but four rack extension in the suite, 1 you wanted 1 you wasnt even sure about! What do you expect, to get it for free?

The more you own the more discount you get isn't remotely true in any area. You wote with your wallet, something you want or need you simply just pay for everything else is just foolish wishes.

And thats why you pay 129 (or whatever to upgrade) not another 399 so you're already reaping the benefits of being a loyal customer.

What the actual f??? What in the world would grant you an extra discount?

Well, the top reason would be to show appreciation for their loyal returning customers. This is practiced by many other developers, even some larger ones. The more you own, the more discount you get. It far from unusual. So, that's why.

So that's your vision of taking good care of you customers? Then you don't know much about customer service.

[starflakeprj]

Yep! I dont pay full price what more can I expect? And that has nothing to do with customer service that is just you whining and feel you're entitled to have something for free.... Disgusting way to think really

Like you had all but four rack extension in the suite, 1 you wanted 1 you wasnt even sure about! What do you expect, to get it for free?

The more you own the more discount you get isn't remotely true in any area. You wote with your wallet, something you want or need you simply just pay for everything else is just foolish wishes.

And thats why you pay 129 (or whatever to upgrade) not another 399 so you're already reaping the benefits of being a loyal customer.

What the actual f??? What in the world would grant you an extra discount?

Well, the top reason would be to show appreciation for their loyal returning customers. This is practiced by many other developers, even some larger ones. The more you own, the more discount you get. It far from unusual. So, that's why.

So that's your vision of taking good care of you customers? Then you don't know much about customer service.

I never expect anything for free, I expect a gesture of appreciation once in a while. As an end-customer this is one way I measure a company's customer service. As a business development manager, this is how I have successfully managed to grow my business with 25% YoY (the past couple of years).

[noremorse]

And still whining about coffee money, doesnt seem plausible!

And why oh why should you be entitled to some "gesture of appreciation" they provide a service you either need or dont...

Yep! I dont pay full price what more can I expect? And that has nothing to do with customer service that is just you whining and feel you're entitled to have something for free.... Disgusting way to think really

Like you had all but four rack extension in the suite, 1 you wanted 1 you wasnt even sure about! What do you expect, to get it for free?

The more you own the more discount you get isn't remotely true in any area. You wote with your wallet, something you want or need you simply just pay for everything else is just foolish wishes.

And thats why you pay 129 (or whatever to upgrade) not another 399 so you're already reaping the benefits of being a loyal customer.

What the actual f??? What in the world would grant you an extra discount?

Well, the top reason would be to show appreciation for their loyal returning customers. This is practiced by many other developers, even some larger ones. The more you own, the more discount you get. It far from unusual. So, that's why.

So that's your vision of taking good care of you customers? Then you don't know much about customer service.

I never expect anything for free, I expect a gesture of appreciation once in a while. As an end-customer this is one way I measure a company's customer service. As a business development manager, this is how I have successfully managed to grow my business with 25% YoY (the past couple of years).

[starflakeprj]

Double post or something..

[starflakeprj]

And still whining about coffee money, doesnt seem plausible!

And why oh why should you be entitled to some "gesture of appreciation" they provide a service you either need or dont...

I probably also spend a lot more than the average person do on software too, so what's wrong with wanting to get some extra cotton wrapped treatment?

I actually don't understand why you even care so much about this?

[noremorse]

Because people wanting something for free or nearly free just annoys the f out of me. You are not entitled to anything more than what you have bought, simple as that...

It's nothing personal against you, it's just against the how it works these days. You want something you pay for it. Dont expect nything more than that!

And still whining about coffee money, doesnt seem plausible!

And why oh why should you be entitled to some "gesture of appreciation" they provide a service you either need or dont...

I probably also spend a lot more than the average person do on software too, so what's wrong with wanting to get some extra cotton wrapped treatment?

I actually don't understand why you even care so much about this?

[starflakeprj]

Because people wanting something for free or nearly free just annoys the f out of me. You are not entitled to anything more than what you have bought, simple as that...

It's nothing personal against you, it's just against the how it works these days. You want something you pay for it. Dont expect nything more than that!

And still whining about coffee money, doesnt seem plausible!

And why oh why should you be entitled to some "gesture of appreciation" they provide a service you either need or dont...

I probably also spend a lot more than the average person do on software too, so what's wrong with wanting to get some extra cotton wrapped treatment?

I actually don't understand why you even care so much about this?

I would say I probably spend, yearly, about $7.000-10.000 on software, and on streaming services (movies, tv shows, music, books and so on). Since I don't earn, and haven't ever earned anything, from any of the software I have purchased, and only using them to have some fun in my free time. Why would it be so bad to sometimes want get the software a little bit cheaper if you know you are probably one of the developers' most valuable customers?

You should go to war against the people using cracked software instead, that's where I focus my aggression at least.

[Smasha]

What happened to blocks?

P.S. Found the Enable Blocks dialog after 30 mins lol.

Can you left click a block and drag it around like Reaper does with regions or do you have to select from the drop down box?

[EnochLight]

What happened to blocks?

P.S. Found the Enable Blocks dialog after 30 mins lol.

Can you left click a block and drag it around like Reaper does with regions or do you have to select from the drop down box?

Drop down box I’m afraid. Blocks were one of those awesome Reason features that got 75% of the way there, and then Props never updated or improved its functionality at all. Sad, because I love working in Blocks.

[antic604]

...Blocks were one of those awesome Reason features that got 75% of the way there, and then Props never updated or improved its functionality at all. Sad, because I love working in Blocks.

Yup. And it's actually pretty unique, too! But it's yet another thing that "people don't know about or are confused about how it works" so I don't expect any dev action on there, other than perhaps RS gutting it out because it will get in a way of something else to please the Rack Plugin folk...

(sorry, I'm heartbroken )

[Eclectrophonic]

What happened to blocks?

P.S. Found the Enable Blocks dialog after 30 mins lol.

Can you left click a block and drag it around like Reaper does with regions or do you have to select from the drop down box?

Yeah I noticed that the other day. They moved it.

[machine_spirit]

To be fair, both Ableton and Bitwig have their fair share of rage posts and criticisms from users. Seems no DAW is safe from the ire of their users.

But I get what you're saying. Trust me, I was one of the users dumbfounded that we're approaching a 12.x update and there's still zero attention being paid to Reason's main sequencer. It's my main DAW and I prefer to work inside it, so that hit me hard. Still, I've yet to find another DAW that inspires me as much as Reason does, and keeps things "fun". So here I am...

I get the situation. That's the nightmare scenario, having blown hundreds or thousands of $ on a closed eco system like rack extensions like some others i've seen, and then just seeing it all start to dissolve, even if just a little. Also any custom patches and projects/setups etc that you lose when going to another DAW. Sure you can bring the rack with you elsewhere but quite a few seem to feel that's not the same thing at all as the DAW + rack.

The main reason i'm leaning towards Live over Bitwig is simply because it's less likely that something like this happens with Ableton. Not that i've seen any signs that Bitwig is doing badly, i'm just 200% cynical about this now. Unless Ableton becomes so dominant that they could more or less force people into some subscription system...

My complaints about Reason Studios have nothing to do about their products, but rather their way of doing business.

They way they handled the Suite version was just terrible. They clearly saw it merely as a bundle of extra synths, but i don't think it was marketed that way, considering the amount of people i've seen who've expressed opinions similar to yours. I believe what happened was that they (the new leadership, please correct me if i'm wrong) sat down and thought about how the get as much profit out of their range of products as they could. Perhaps sales of their own rack extensions had stagnated so they created a great bundle to squeeze some more profit out of these devices at basically no cost. After that they eventually sat down again and that's when the subscription idea came up, and thus the Suite version was axed, because having products competing with eachother like that makes no sense. That's what i think happened at least.

So yes stupid indeed, you should never buy anything in regards to software with the future in mind just what it can do right now, this very moment

I agree at least to some extent regarding the Suite version. Not regarding DAWs though. A DAW is an ongoing process where many things needs to be updated to keep everything working, and over a long enough time there are probably workflow enhancements that should be added and so on. It is not possible to buy a DAW entirely as it is because of how much things around it changes.

[SLiC]

I don't think the 'Rack Plugin folk...' are a separate breed, from what I remember being able to use Reason plugins in other DAWS was one of the most requested features and a hell of a lot better than selling them 'individual' as VSTs which they could have done to milk customers who want to use the instruments in both, making the rack as a VST was I think very generous.

As far as I can tell they are not 'gutting' the DAW (what exactly has been removed?) in fact 11 added some pretty nifty workflow features...You still have the full DAW (with Blocks) you loved before AND the ability to use the fabulous Reason instruments and effects (and all the Re's you bought) in other DAWS with unique features (like the modulation system in Bitwig).

Blocks seems pretty cool, but so is arrange in S1, clips in Bitwig and Live etc-- Best of All Worlds for multiple DAW users like us surely?! (I suspect the plan is to get the HD Rack fully working and integrated and then improve the DAW)

[Eclectrophonic]

...Blocks were one of those awesome Reason features that got 75% of the way there, and then Props never updated or improved its functionality at all. Sad, because I love working in Blocks.

Yeah Mattius mentioned something about that philosophy in the recent Mimic Reason stream. Apparently it was a create and leave approach in the past, which apparently they're going to change now going forward, starting with already adding pitch detect to Minic which will be in it on September 1st when Reason 12 is officially released.

I think it's a shame they had that philosophy. Blocks could've been improved, the browser could've and there's 3 things I'd like to have seen for themes:- more themes, themes affect the mixer and menu's and no restart required to apply.

[SLiC]

Anybody want to point me towards a DAW that is 'finished' and doesn't need any future additional features or improvements?