Horrific load times in Keyscape (on SSD)

VST, AU, AAX, etc. plug-in Virtual Instruments discussion
daniel7334
KVRer
1 posts since 29 Nov, 2021

Post Mon Nov 29, 2021 12:07 pm

Hey gang. Looking for some help. I just installed Keyscape (latest version) and I'm getting horrific load times on patches. Like 30-45 seconds to fully load.

Here is a video to demonstrate: https://youtu.be/twhjT-XqxEY

PC Specs: Win 10, 250GB SSD, 16GB RAM, i5-8500 (6 cores @ 3.0GHz)

As you can see, I'm only running Reaper (latest version), and Keyscape is the only track in the project. No other plugins. I tried rebooting but that didn't help.

As you can see in the video, according to Task Manager the issue does not appear to be disk related. But for grins I ran a disk performance test on the SSD and the read times were fast as expected.

This can't be normal, right?

(I did email Spectrasonics, haven't heard back yet)

Dencheg
KVRist
352 posts since 10 Oct, 2018

Post Mon Nov 29, 2021 2:23 pm

Hey.
I happened to notice similar behavior for all big sampled instrument.
Some pianos in Kontakt might also take considerable time to load; I think 30 sec is more or less normal and almost not annoying.
I tried Keyscape, the instruments there definitely have BIG RASTER DATA :)
Weapons of choice (subject to change):
Godin Redline, Kuassa, Fuse Audio, Audiority, Roland A-500pro, Dune, Dagger, ANA, GForce, Reaper

Echoes in the Attic
KVRAF
9471 posts since 12 May, 2008

Post Tue Nov 30, 2021 12:55 am

Pretty normal unfortunately. Preview ready means you can play a few notes to hear the patch though.

noiseboyuk
KVRAF
3591 posts since 25 Jan, 2007

Post Tue Nov 30, 2021 2:07 am

Yup, just did a check here - 37s for that patch, preview in under a second though, and I find in practice that works pretty well.

The C7 is absolutely mahoosive - as Denchbag says, huge instruments take a long time to load on most platforms.
http://www.guyrowland.co.uk
http://www.sound-on-screen.com
W10, i7 7820X, 64gb RAM, RME Babyface, 1050ti, PT 2019 Ultimate, Cubase Pro 10.5
MBP 2015 OSX 10.13.3 2.8ghz 16gb 1TB SSD

tuzemec
KVRian
567 posts since 28 Apr, 2004 from not where I want to be...

Post Tue Nov 30, 2021 2:33 am

If Keyscape is on external drive - check its format.
I had similar issues with an ExFat drive, which is suitable for both mac/windows, but SLOW for sample libraries.
I'm on mac and had to switch to APFS. I guess you have to switch to NTFS.

Spectrasonics were quite helpful with diagnosing the problem.

noiseboyuk
KVRAF
3591 posts since 25 Jan, 2007

Post Tue Nov 30, 2021 2:37 am

tuzemec wrote:
Tue Nov 30, 2021 2:33 am
If Keyscape is on external drive - check its format.
I had similar issues with an ExFat drive, which is suitable for both mac/windows, but SLOW for sample libraries.
I'm on mac and had to switch to APFS. I guess you have to switch to NTFS.

Spectrasonics were quite helpful with diagnosing the problem.
Yes, ExFat is very slow. In my case though, it's an SSD formatted with NTFS in Windows, and it's 37 secs.

I'm pretty sure the APFS would be considerably quicker on a Mac though - I don't have Keyscape on my MBP, but Trilian has always been noticeably snappier on it than Windows. At some point Windows improved a lot - can't remember the version number - it's possible things have gone backwards a bit since then performance-wise (I've noticed this tends to happen with Omnisphere stuff). I should do some proper tests again at some stage.
http://www.guyrowland.co.uk
http://www.sound-on-screen.com
W10, i7 7820X, 64gb RAM, RME Babyface, 1050ti, PT 2019 Ultimate, Cubase Pro 10.5
MBP 2015 OSX 10.13.3 2.8ghz 16gb 1TB SSD

Spitfire31
KVRAF
3134 posts since 18 May, 2003 from Sweden

Post Tue Nov 30, 2021 3:19 am

I have Keyscape on a 1TB external Samsung SSD, Mac OS Extended format, and the LA Custom C7 Piano preset loads in about 15" in my iMac 2019, Mojave 14.6.
If it were easy, anybody could do it!

noiseboyuk
KVRAF
3591 posts since 25 Jan, 2007

Post Tue Nov 30, 2021 4:11 am

noiseboyuk wrote:
Tue Nov 30, 2021 2:37 am
I'm pretty sure the APFS would be considerably quicker on a Mac though - I don't have Keyscape on my MBP, but Trilian has always been noticeably snappier on it than Windows. At some point Windows improved a lot - can't remember the version number - it's possible things have gone backwards a bit since then performance-wise (I've noticed this tends to happen with Omnisphere stuff). I should do some proper tests again at some stage.
I just checked this. The Trilian acoustic is pretty big on disk, but in fact it is loading equally quickly on my MBP and Windows 10 rigs - about 7 seconds for both instruments, so the general performance in Windows is as good as it has ever been.

The Acoustic Bass is listed in the app as being 3,745 mb. Keyscape's C7 Piano, by contrast, is an absolutely colossal 52,228mb. That is so huge it makes me disbelieve it. 52gb?! The entire library is 72gb on disk! One instrument accounts for 72% of it? I guess the size on disk could be a compressed figure and that reported in the Spectrasonics apps is uncompressed.

Anyway, there's your answer. The C7 is an absolute beast. It's interesting though that you can load it in 15 seconds on an iMac, Spitfire31 - one possible explanation is that this is about the time it takes mine to RE-load (slightly more actually). Did you by any chance already load it, load something else and then re-load it to time it?

There is a large part of me that thinks all this is academic though. That time to preview for me is near instant, and it plays just fine in that time.

Oh, and one other tip - the Lite version takes 3-4 seconds to fully load on my rig. I notice a lack of softer samples in particular doing this, but for a lot of parts it wouldn't matter much. Oddly though, it doesn't offer that preview after a second in Lite mode, you have to wait so in practice it actually feels more sluggish! Guess it only makes sense for when you're tight on RAM.
http://www.guyrowland.co.uk
http://www.sound-on-screen.com
W10, i7 7820X, 64gb RAM, RME Babyface, 1050ti, PT 2019 Ultimate, Cubase Pro 10.5
MBP 2015 OSX 10.13.3 2.8ghz 16gb 1TB SSD

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