I'm very worried about reason studios

[antic604]

There's an easy solution - make software that people want to keep

I'm not selling U-He, Valhalla, Kilohearts or TAL stuff for that reason.

[chk071]

I sold and bought most of the "top" DAWs several times! I couldn't decide which one is the best for me. Part of it is my fault but part of it is the shit problems that every DAW has (especially after some upgrades). It is not something unheard of! Many users have the same problem as I have and behaving the same (selling and buying the same software several times (to be precise when a new version released)).

So, after they upgraded the GUI size, I was very disappointed because the left several elements the same, so they become pixilated! I waited for so long for such upgrade/update. So, when I was selling it with minor loss (I always loose something when selling and I'm OK with that), their support told me it would be the last time they permit that because they noticed that I've sold the license several times for a profit!! I assured them that I'm actually loosing money when everytime I sell it!! Like most of other new/used software I sold! I had similar problem with Reaper!! Reaper!! It was the first time I wanted to sell my license (version 6) and the support told me that I need to understand that they did the price for little so that people don't sell it again. WTF!! Why you don't make it NFR then?!!

Anyway, I'm glad that I got rid of such piece of shit! I won't touch it even if it is for free! This also apply on Reaper! I uninstalled all their products and I'm happy to use other DAWs (that no one of them accused me of something!).

I know you won't like it, but, as you decided to share all that with the internet, I can't help but point out, that it is indeed your problem.

I've seen you do the same with software and hardware, with computers, and with OS's. You seem very undecided. It's easy to get into that kind of spiral, when you're always unhappy with what you have. Pointed that out in another thread, cue "dealing with things which are imperfect". And, when you buy and sell the same license multiple times, I don't think it's surprising that support wonders what's going on.

Well, it probably would be a good idea for companies to do it like u-he then: Own the software 9 months, and you get free licnese transfer, own it for less, and there's a transfer fee. For the undecided in this world.

[EnGee]

For some time, yes I was undecided. Now, it is mostly the same OS, DAWs and instruments (soft and hard). I'm glad that I tested Mac hardware and OS (wonderful experience) but not very glad with Linux and Bitwig.

I have spent enough time with most the DAWs and many synths. The "undecided" period helped me to get a clear idea of what is the best for me and what I really like. It also helped me to know what kind of music I like the most to write.

It is also good to know what kind of people I'm dealing with. Why should I choose a synth or a DAW that have asshole developer/support if there is an equal offer from a very kind developer and support?!!

[chk071]

As I mentioned, I can't really confirm that. I had a couple of licenses transferred to me, and transferred to others (Reason Lite, Reason M-Audio Edition, Reason 4 and Reason Intro), and, they were always nice and quick. I won't assume what happened in your case, I can only suspect it has to do with the amount of license transfers for the same software.

But, hey, if you felt like they were bad to you, it's the best to stop buying from them, for sure.

[EnGee]

You are free to suspect the users as you like. You are also free to defend your favourite developers as they were your religion! That won't change any experience that I had. I have just told what happened to me and what my attitude is. People are free to take or leave what they want

[JonSolo]

I have started to like Reason again...but not the company (not all inclusive...I like several guys that are there).

Public relations only go so far when the PR people don't get the final call. Management would do well to look at beloved companies such as u-he, TAL, or even Ableton. Anything that alienates even 1% of a user base is bad.

[chk071]

You are free to suspect the users as you like. You are also free to defend your favourite developers as they were your religion! That won't change any experience that I had.

It won't change the experience I had either.

[Lectropunk aka influx808]

I bought the 6month deal in the black Friday sale, I really disliked codemeter so much I don't even use reason!
Do I have to unsubscribe it ? So I won't get charged for a fresh subscription?

[matrixo9]

Come.on chk071 why can't people get software many times different versions get excited buy them and then find they want to sell it after a while , there are no rules that can state I can't try reason 11 sell it then buy reason 12 sell it , but after selling a few different versions you should not get accused of making money , these companies who struggle to make money thereselves can't really possibly think you can make money off selling virtual software which is overpriced to begin with , I don't think these people are that naive there either assholes , or these are money saving schemes to make the person buy a new version eventually , you cant say in the same way you agree with the vendor , when you can't see it from a customer's point of view , you idea is I'm.not like that so why are u !? That's not how the world works , but the selling rules are the same

[matrixo9]

I bought the 6month deal in the black Friday sale, I really disliked codemeter so much I don't even use reason!
Do I have to unsubscribe it ? So I won't get charged for a fresh subscription?

I think.so.mate and that's what there hoping on that u will forget after the initial 6 months then the fee will go up , this happen with my internet bill and I call them everytime and tell them to price match me a deal or I'm leaving 10 years later they haven't let me leave it would be interesting to see if music companies would give you a new offer if you said u was moving say to studio one , u never know , but with reason I doubt It.

[Lectropunk aka influx808]

Thanks bud

[chk071]

Come.on chk071 why can't people get software many times different versions get excited buy them and then find they want to sell it after a while

I never said that you can't. I'm just questioning the generality of the support experience that you and EnGee described. Especially as I had multiple license transfers, and didn't experience any bad support.

The problem is also not single bad experiences. The problem is when you make a generality out of it, and base your decisions on these experiences, which could well be caused by the way the user acts. At least I wouldn't know why a support employee would accuse you of making profit of license resales. If you really think that's the way works in this company, then you are surely wrong.

[gaggle of hermits]

I bought the 6month deal in the black Friday sale, I really disliked codemeter so much I don't even use reason!
Do I have to unsubscribe it ? So I won't get charged for a fresh subscription?

you can cancel now and you will be able run the software to the end of the period but you won't get charged at the end. it will say on the reason+ page in your account: "this subscription will be cancelled at x/x/22"

[Lectropunk aka influx808]

Thank you for this

[matrixo9]

Come.on chk071 why can't people get software many times different versions get excited buy them and then find they want to sell it after a while

I never said that you can't. I'm just questioning the generality of the support experience that you and EnGee described. Especially as I had multiple license transfers, and didn't experience any bad support.

The problem is also not single bad experiences. The problem is when you make a generality out of it, and base your decisions on these experiences, which could well be caused by the way the user acts. At least I wouldn't know why a support employee would accuse you of making profit of license resales. If you really think that's the way works in this company, then you are surely wrong.

I dunno in my case I didn't act anyway I just sold reason 7 reason essentials , reason intro 9 , then tried to sell 11 I sold the account I now have reason 10 and I'm actually happy , it's a different username they wouldn't know it's me but I'd never sell it now I have flittered to Ableton intro and cubase essentials a couple of times but came back
But I was accused of making money from licences the same way and blocked of any future selling from any accounts they can prove to be me .
Is that fair ? Seeing as though they were all different versions ?