Something wrong at Accusonus?

[neverbeeninariot]

"We will sunset the ERA Bundle products and Voice Changer early next year. Until then, we will be releasing compatibility updates and offering email support to any existing customers.

You will still be able to use the ERA Bundle products even after next year; however, we will not be providing support, maintenance and updates.

The products will stay at the final version of ERA 6.2.00 & Voice Changer 1.3.10, so no further product development will take place. Thus, the plug-ins will not be tested in newer systems (Windows and Apple OS) or when compatible DAWs/NLEs are updated."

[neverbeeninariot]

"Can I get a new ERA subscription?"

"Unfortunately we will not be accepting any new customers.

We will sunset the ERA Bundle products early next year. Until that date we will only be releasing compatibility updates and offer email support to existing customers."

[neverbeeninariot]

meh

[muki]

do we get a phone for free ?

[dlandis]

I got Rhythmiq working; I reinstalled it. Thankfully, I had an installer archived.

Which begs the question (since things seem odd at Accusonus for the moment): what are the current revisions for their products? I'm not entirely sure that I've got the last updates on ReGroover Pro (1.7.7), Rhythmiq (1.04), or Beatformer (1.2.16).

Does anyone know this?

I'm running Regroover Pro v1.7.84, Rhythmiq 1.0.7, and the same version of Beatformer (.exe's dated Oct or Dec 2019).

Looking at the version numbers, these are just minor updates/bugfixes. But if they do go belly up, PM me if you want them.

Thanks much. I'll keep it in mind. I hope that they are around for a while.

BTW, I just checked: the website looks like it's back up.

You should check the FAQ...

"What happens to my Beat Making and Drum Mixing products?"


"You will be able to continue using your accusonus Drum Mixing (Beatformer, Drumatom2) and Beat Making products (Regroover, Rhythmiq) as before.

Please use the relevant product keys provided via email after purchase to activate your plug-ins when prompted. You can download the product installers here.

Furthermore, we will continue offering support to customers but there won’t be any further development to those products, such as updates to support newer OS versions or Audio/Video editor versions."

Other products are similarly ending development."

And this is sad. I never like to see a company disappear like this (even if we're talking about an "eventual" disappearance.)

Now, this is odd: I just DL'ed (maybe 1.5 hours ago?) the latest updates for Beatformer, Regroover, and Rythmiq (literally as soon as I saw that the page was back up), but when I checked just now for the installers page, it had "moved" and can't be found now. Clicking on the Support page yielded a similar result.

On a related matter, when I updated Rhythmiq to 1.07, I got the "perma-library load" issue I got last night. Rolling back to 1.04 straightened this out, but it would be nice to know how to fix this. I imagine it may be something as simple as a graphic file conflict or a config file. I tried a few things, but so far, no luck. Do you happen to know what bugs were straightened out between 1.04 and 1.07? I can't imagine that they were major fixes.

It's all just a bummer, you know?

[Caine123]

wtf... i like regroover, anything like that?

[ghettosynth]

It seems that I had a couple of ERA4 plugins from back in 2020ish or so. Can't find their downloads or where I got them from. So you can't get the legacy downloads if you don't have them now AFAIK.

Not that I think that I care that much TBH. I seem to recall having severe authorization issues with them owing to having multiple network cards installed. That explains why I don't remember using their products and their email reminded me that I purchased from them.

[neverbeeninariot]

[...]
Now, this is odd: I just DL'ed (maybe 1.5 hours ago?) the latest updates for Beatformer, Regroover, and Rythmiq (literally as soon as I saw that the page was back up), but when I checked just now for the installers page, it had "moved" and can't be found now. Clicking on the Support page yielded a similar result.

The downloads are back again - probably just a glitch after the recent site maintenance.

On a related matter, when I updated Rhythmiq to 1.07, I got the "perma-library load" issue I got last night. Rolling back to 1.04 straightened this out, but it would be nice to know how to fix this. I imagine it may be something as simple as a graphic file conflict or a config file. I tried a few things, but so far, no luck. Do you happen to know what bugs were straightened out between 1.04 and 1.07? I can't imagine that they were major fixes.

It's all just a bummer, you know?

I've never seen the 'perma-library-load' problem, sorry I can't help with that - maybe a full uninstall and a clean up of the file system to remove any old config/preferences, then a clean install of the app and the Expansions. Or maybe drop them a line, their support request page is still there (they replied to me the other day when the site went down).
Contact Support

I do have the changelogs though.


# Rhythmiq Release Notes
# Version 1.0.7 - 2019/20/12
### New
- Support for ProTools (AAX format - Beta)
### Fixed
- Improved graphics performance for macOS
### Known Issues
- Crash when using Previous/Next Project buttons via MIDI in the non-visible section of a long playlist (Mac)

# Version 1.0.6 - 2019/12/12
### Fixed
- Fixed audio glitches during playback when HOST mode is enabled (VST3)
- Fixed sync issues during playback when changing playhead position in host
- Improved GUI rendering perfomance (Windows)
- Fixed scenes loading when playback is enabled from Rhythmiq's play button
- Fixed parameters state during record automation mode
### Known Issues
- Crash when using Previous/Next Project buttons via MIDI in the non-visible section of a long playlist (Mac)

# Version 1.0.5 - 2019/26/10
### Fixed
- Drag & drop not working after clicking OK in some dialog windows


# Regroover Pro Release Notes
## Version 1.7.84 - 2019-10-16
### Fixed
- Internal licenser fix

## Version 1.7.83 - 2019-06-17
### Fixed
- Various bug fixes and improvements.

## Version 1.7.82 - 2019-03-04
### New
- Added online verification feature

## Version 1.7.81 - 2019-02-01
### Fixed
- Fixed compatibility issues with GarageBand
- Various bug fixes and improvements

## Version 1.7.8 - 2019-01-04
### Fixed
- Various bug fixes and improvements

Cheers
Rob

Edit: For what it's worth, I ran a checksum against the installers I have with the downloads on the Accusonus page - they are identical.

[anttimaatteri]

they probably just handed over the servers and admins made their respective settings and caused minr issues.

but its sad, i had rhythmiq on my list and maybe its done, jsut like alchemy (for win users) or tremor is gone...

[DrGonzo]

They pulled the installers from the net just like that? Is that even legal?

Anyone willing to share the latest installers with me? Rhythmiq and Regroover Pro.

Damn what a terrible thing to do to their users. Didn't even have time to download anything.

[DJErmac]

Do you remember that before they were part of Plugin Alliance ? I still have my Era-D demo on my account.
This is the second time users have to "adapt".

[gaggle of hermits]

They pulled the installers from the net just like that? Is that even legal?

the installers are here: https://accusonus.com/downloads.

for whatever reason the link in their own email only seems to cover the subscription stuff and there's no useful link from the user account to these downloads.

but i'd grab everything you need pronto as it all seems a bit of a mess and might change again in a day or two.

i have them anyway if the links go bad.

[DrGonzo]

They pulled the installers from the net just like that? Is that even legal?

the installers are here: https://accusonus.com/downloads.

for whatever reason the link in their own email only seems to cover the subscription stuff and there's no useful link from the user account to these downloads.

but i'd grab everything you need pronto as it all seems a bit of a mess and might change again in a day or two.

i have them anyway if the links go bad.

When I tried the link on their web it gave me a 404.
But now all dl safely. Thanks!

[laggy]

I own all of their plugins (Regroover Pro, Regroover Essential, Rhythmiq, All Regroover and Rhythmiq Expansion Packs, Beatformer, Drumatom, Drumatom Player, ERA Bundle) but I did not receive emails with all my serial numbers. I received one email with ONE product (Rhythmiq) serial number.
I scoured my old emails and was eventually able to find the original emails with those serial numbers.
I was able to get the installers from the Accusonus website, but my User/Account page no longer contains any of the serial numbers of the products I purchased!
Why couldn't Accusonus given us a heads up before shutting everything down? They should have given their customers a chance to log in to the Account/User area of the website and get their installers and serial numbers. If I had not been able to find my serial numbers in my old emails, I would have been screwed.
I don't expect a crappy company like Meta/Facebook to care about consumers, but it is really shameful that the founders/owners of Accusonus didn't negotiate terms with Meta that ensured that Accusonus customers would be given a heads up and sufficient time to retrieve their assets before basically shutting the website down.

[morelia]

Why couldn't Accusonus given us a heads up before shutting everything down?

Because only c**ts go subscription.