Do you have any statistics for that? Someone who only bought it because it's cheap and not because they truly needed it might be more likely to just move on if they can't get it to work properly. Also there's no reason why people who can only afford to spend $30 on a plugin would be worse at using computers than someone who's able to spend $300...Also if the company has written proper documentation and has stable installation programs that don't keep messing stuff up, getting a plugin up and running is pretty trivial. Also companies might not necessarily scale up their tech support linearly with the number of buyers, opting instead for longer response times and more generic responses ("RTFM").noiseboyuk wrote: Mon Apr 25, 2022 6:03 pmThis has always been true for software - in theory. But here’s the secret - 10 customers who have only bought it because it is cheap is likely to be 20x the tech support headaches - and support costs time and money.
If these kinds of sales weren't profitable, companies would stop doing them. There's a reason why more and more companies are jumping on the "90% Discount" bandwagon, and it's not out of goodwill.
