IKM CSR Reverbs - your opinions? alternatives?

[jens]

Even worse is they are USB dongle-only. No computer based authorization, at least for Phoenixverb and R2.

Wrong. That was back in the EA days - since they're Izotope, all EA plugins can be authorized via machine-based ILOK.

Interesting. I don’t suppose there is any way to update my iLok licenses then is there? I got them in 2012 and my iLok manager shows computer authorization greyed out. Not that it matters much though, since I cut them out of my life when iZotope abandoned them.

I assume you tried deactivating and then reactivating them? If that doesn't work then I guess it must be license-specific, in which case I would send a support e-mail to Izotope to ask them if they would be so nice as to convert the license(s) for you.

[jamcat]

Any email I sent to iZotope would be too profanity-laced for them to respond to, much less do me any favors.

[kritikon]

Doesn't matter to me whether they're dongle or PC based. It's still iLok = PACE. Never touching them again. Ever. Sadly, EA reverbs are dead to me, but then I won't miss what I never had. I'll move on and if any other reverbs without virus-like protection from a virus-like company are reasonably priced, I may or may not buy. (Yeah I know they have probably moved on but...blah blah fingers in my ears, can't hear you)

[jens]

Any email I sent to iZotope would be too profanity-laced for them to respond to, much less do me any favors.

Write them a hellishly profane one, then send it to yourself instead and write them another one. Also keeping in mind that those working in the support team do not belong to Mark Ethier and his gang of managers and are likely to despise them even more than you do, might help quite a bit to soothe your mood (there is no reason to assume they treat their staff significantly better than they treat their customers).

I worked as an inbound call-agent for a big insurance-company for several years, so I kind of know what I am talking about. Those receiving the flak are rarely the ones deserving it.

[Teksonik]

I worked as an inbound call-agent for a big insurance-company for several years, so I kind of know what I am talking about. Those receiving the flak are rarely the ones deserving it.

Sometimes when you're the tip of the spear you get blood on you.......

[Burillo]

it's better to be polite, because more often than not, the person sitting on the other side of the screen is just as powerless as you are, and doesn't deserve the vitriol you dump upon them.

at the same time, sometimes support people will genuinely take the piss or will be lazy and half-assing their job. there's a reason "squeaky wheel gets the grease" is a thing: sometimes, you are told that certain things just "can't be done" but then magically get done once you start harassing them, which means that they could've been done without escalation if the support person did their job right in the first place.

so, abuse can happen both ways, unfortunately.

[4damind]

The reverb was programmed by the Relab developer (Martin Lind, but Relab didn't exist at that time). The reverb is/was pretty good! Today I would see it in the midfield. The same developer has the Sonsig and the LX 480 emulation (also a essential version that was even free). The Relab plugins are of course more modern and better/different.
But the CSR is still good and you can use it even today (but I don't like IKM very much and give their plugins a wide berth ).

[jamcat]

I was of course just joking about sending iZotope a profanity-laced email. I'm not going to be emailing them at all, since I can't use the EA reverbs on my M1 Mac at all, which is what I would need a computer-based authorization for.

If iZotope ever updates Phoenixverb and R2 for M1 native, then I would see about updating my iLok licenses. But I won't be holding my breath.

Of course neither CSR nor LX480 are M1 native yet, so either way the waiting game goes on and on and on and on...

[Synth Master Jedi]

As far as iLok with the Exponential verbs, I just checked my iLok manager and I have 3 exponential verbs, and they're all currently authorized to my iLok 2 hardware dongle, which is what I prefer, but there is also an option to authorize them to the computer, it's not greyed out for me on any of the 3 verbs that I own from Exponential. I've owned them for 3 years or so probably. I'm on Mac 10.14.6.

[jamcat]

Yes, it seems the computer authorization option was added later, so its not part of the license that was deposited to my iLok. I have it on Excalibur, though, which came out after Phoenixverb and R2.

[jens]

I worked as an inbound call-agent for a big insurance-company for several years, so I kind of know what I am talking about. Those receiving the flak are rarely the ones deserving it.

Sometimes when you're the tip of the spear you get blood on you.......

Sorry, but that's a far too cynical and misantrophic stance for my linking.

I can tell you from experience that life is much easier on your when you are actually nice to people (i.e. almost always and genuinely so). And you can make a sharp complaint without attacking the receiver of the complaint. Doing the latter is most likely not going to do much of anything for you at all.

[jens]

Of course neither CSR nor LX480 are M1 native yet, so either way the waiting game goes on and on and on and on...

Well, at least it is certain that you won't have to wait vainlessly for native Apple Silicon support - which can't be said for the EA reverbs.

But the again the essence of them ended up in Neoverb and they promised native AS support for it for this year at least.

Now if they possessed any sufficient amount of moral and common decency, they would have offered you a seriously generous crossgrade deal to Neoverb - but alas...

[jamcat]

Of course neither CSR nor LX480 are M1 native yet, so either way the waiting game goes on and on and on and on...

Well, at least it is certain that you won't have to wait vainlessly for native Apple Silicon support - which can't be said for the EA reverbs.

Yeah, but this is Relab and IK we're talking about, so I'd be surprised if either get a release out this year.

Relab will tease M1 updates for the next 5 years, showing them off every so often at NAMM, while Peter will pop in once every 6 months to tell us he has no information about T-RackS M1 updates but he'll ask "the team" next time...

[jens]

He'll say he will "relay" your request to the development team.

[jamcat]

Ah, we're f**ked, aren't we?