KVR Audio

Teksonik · Post by **Teksonik** » Wed Dec 21, 2022 3:27 pm

wltchris101 wrote: Wed Dec 21, 2022 3:15 pm
Well my pc lives offline, and I only go online with it occasionally for the specific purposes of updates and new installs. So their stuff must work without phoning home cos mine do it constantly. I can go months without going online and they've always been fine.

I'm just reporting what I see here. When I load Pigments and SQ80V (didn't try any of the FX plugins) the Arturia Software Center Agent.exe loads and connects to the internet.

The Agent.exe also remains as a running process (Win 10) as long as the plugin(s) are running then shuts down when they're closed (again based on what I'm seeing here).

I'll actually credit Arturia for not having the agent run at startup and run constantly like iLok and CodeMeter do.

All my computers are always connected including my studio system so I can't say what does or doesn't happen if we're offline but if you say they work offline then they do.

For the record this is what I was responding to:

gentleclockdivider wrote: Wed Dec 21, 2022 1:11 pm Does anyone know , once the plugin is installed can I uninstall the arturia software or does it phone home ?
I obvioulsy want to keep the plugin installed but really dislike having another software centre installed .

So based on what I'm seeing here I'd say yes it phones home and I have the strong feeling that the ASC needs to be installed for the plugin to function.

chk071 · Post by **chk071** » Wed Dec 21, 2022 4:08 pm

Teksonik wrote: Wed Dec 21, 2022 2:47 pm
kidslow wrote: Wed Dec 21, 2022 2:26 pm Similar experience on Mac. If you kill their background process, their plugins will not load. I don't know they actually phone home but they require their agent for DRM.
According to the activity at the Firewall here the agent.exe is phoning home.

Arturia's plugins are some of the slowest to load of any that I own so maybe it's the "open the agent.exe/phone home" process that's causing the delay.

Looks like the Agent also runs as a background process (on Win 10):

Arturia 122122-2.png

Doesn't run here.

chk071 · Post by **chk071** » Wed Dec 21, 2022 4:09 pm

wltchris101 wrote: Wed Dec 21, 2022 3:15 pm
Teksonik wrote: Wed Dec 21, 2022 2:05 pm
In my experience Arturia plugins do phone home and in fact activate the "Arturia Software Center Agent.exe" when loaded.

You can check the activity at your Firewall:

(This is after loading Pigments)

Arturia 122122-1.png

Now I don't know if the plugins will still load and function if the phone home is unsuccessful but I doubt they'll function without the ASC being installed.
Well my pc lives offline, and I only go online with it occasionally for the specific purposes of updates and new installs. So their stuff must work without phoning home cos mine do it constantly. I can go months without going online and they've always been fine.

You can activate offline, so it doesn't require you to be online to keep it activated.

Calagan · Post by **Calagan** » Wed Dec 21, 2022 4:17 pm

I run very often Arturia plugins when I'm on stage, so definitely offline, and everything runs smooth.
Never had an authorisation issue with them, using the ASC app on a mac...

dionenoid · Post by **dionenoid** » Wed Dec 21, 2022 4:31 pm

Yeah it works offline. Only seems to automatically make a new folder in your downloads called "Arturia" for some reason.

wltchris101 · Post by **wltchris101** » Wed Dec 21, 2022 4:32 pm

Probably only way to know for sure if you can run their stuff without the ASC installed would be to ask Arturia directly.

chk071 · Post by **chk071** » Wed Dec 21, 2022 4:37 pm

wltchris101 wrote: Wed Dec 21, 2022 4:32 pm Probably only way to know for sure if you can run their stuff without the ASC installed would be to ask Arturia directly.

The question, what happens next Christmas?

Another freebie, then you have to install ASC again, just to uninstall it again when you installed and activated the plugin?

Also, you miss out on any update. And, Arturia's plugins get updated pretty regularly.

From the software managers I used, ASC is by far not the worst.

muki · Post by **muki** » Wed Dec 21, 2022 5:25 pm

Cyforce wrote: Wed Dec 21, 2022 12:47 pm The third one right? (RevPlate & MiniMoog filter in the 2 years before?)

i think more:
2016: mini filter
2019: rev plate
2020: chorus jun-6
2021: mello-fi
and now 2022: ms20 filter

chk071 · Post by **chk071** » Wed Dec 21, 2022 5:32 pm

They also gave a special version of the Mini V away, years ago (I think it was monophonic). I don't recall if that was for Christmas though. Might have been another occasion.

vurt · Post by **vurt** » Wed Dec 21, 2022 5:38 pm

zvenx wrote: Wed Dec 21, 2022 3:09 am
jamcat wrote: Wed Dec 21, 2022 1:02 am ...

NI gives away old plugins. Arturia gives away new plugins.
No Siree bob.. maybe last year but certainly when NI use to give away their own fx and synths they were mostly brand new synths and fx..(not talking about Kontakt instruments)
But even their free reaktor xmas give aways were mostly new stuff.
Maybe sometimes they give away the junior version and later in the next year sold the bigger version of them, but those were new stuff.
rsp

it doesn't matter, they both released some fun stuff for free at xmas, and as much as i appreciate them, i know they're enticement to buy in this case, the full ms20 for those of us who haven't already.

it's called business.

people should stop being so tribal about companies

(not aimed at you, just following on from your comment)

chk071 · Post by **chk071** » Wed Dec 21, 2022 5:41 pm

In another thread, NI was criticized for only offerng u-he's plugins to promote NKS... Jeez. Really getting sick and tired of KVR and its dumb attitude. As if any company wouldn't want to bring food to the table.

Seriously, vurt, always like to read your balanced and friendly posts. You're one of the guys who keep this place sane.

vurt · Post by **vurt** » Wed Dec 21, 2022 5:43 pm

me and sanity are rarely mentioned together

vurt · Post by **vurt** » Wed Dec 21, 2022 6:47 pm

i should of course also say thanks, it's nice to be appreciated

but, as much as i do try not to get in to arguments and will just mess about tryna calm shit, im not perfect, and like anybody else, i get a bit "attached" at times to an argument

we're all only human (except bones who is a cyborg from the future)

experimental.crow · Post by **experimental.crow** » Wed Dec 21, 2022 7:09 pm

chk071 wrote: Wed Dec 21, 2022 4:37 pm
wltchris101 wrote: Wed Dec 21, 2022 4:32 pm Probably only way to know for sure if you can run their stuff without the ASC installed would be to ask Arturia directly.
The question, what happens next Christmas? Another freebie, then you have to install ASC again, just to uninstall it again when you installed and activated the plugin?

Also, you miss out on any update. And, Arturia's plugins get updated pretty regularly.

From the software managers I used, ASC is by far not the worst.

agreed ...
runs smoothly from my experience ...

Teksonik · Post by **Teksonik** » Wed Dec 21, 2022 8:18 pm

chk071 wrote: Wed Dec 21, 2022 4:08 pm
Teksonik wrote: Wed Dec 21, 2022 2:47 pm
kidslow wrote: Wed Dec 21, 2022 2:26 pm Similar experience on Mac. If you kill their background process, their plugins will not load. I don't know they actually phone home but they require their agent for DRM.
According to the activity at the Firewall here the agent.exe is phoning home.

Arturia's plugins are some of the slowest to load of any that I own so maybe it's the "open the agent.exe/phone home" process that's causing the delay.

Looks like the Agent also runs as a background process (on Win 10):

Arturia 122122-2.png
Doesn't run here.

Runs here every time on two systems. It's not like we have different versions of the software.

This system from two minutes ago:

Arturia 122122-3.png

For the record I don't have anything against the ASC, I'm just pointing out what happens here.

Arturia giving away the new Filter MS-20!!!