"Curiouser and curiouser!" cried Alice.hey212 wrote: Sat Jul 08, 2023 7:01 pmMy memory is a little hazy, but I'm pretty sure it worked differently for each synth. They both showed up in the Connect widget, but I think if I clicked one of them it would actually download directly, and if I clicked the other one it would open up the browser and take me to the FXpansion website or something. It was definitely a little janky. I got them bundled with the RISE 25 so I wouldn't be surprised if that changed something about their ROLI Connect behavior, even though it shouldn't have.dlandis wrote: Sat Jul 08, 2023 6:48 pm But the question I've got for you is this: did Cypher 2 or Strobe 2 ever show up in your ROLI Connect? I ask this because they never showed up in my ROLI Connect at all; they were always only in my FX License Manager. Currently, both my ROLI Connect and FX License Manager seem to be working.
Well, your guess is at least as good as mine and probably better. Oddly, checking my account at ROLI, two things were apparent: first, neither Strobe 2 or Cypher 2 were mentioned in my account at all (not a surprise as I had never seen them in my ROLI Connect and they were indeed still listed in my FX License Manager as I previously described.) In order to download the software, I have to go to the FXPansion site. (Since both Cypher 2 and Strobe 2 are installed currently on my machine, they don't download via FX License Manager.) Much more concerning, however, is (second) my Equator 2 license does not seem to be listed anywhere in my ROLI account either (though my Equator 1 license is listed and Equator 2, strangely, does show up in ROLI Connect.) I'll have to send in a ticket for that. Thankfully, ROLI support has been pretty good about getting back to me when I have questions or report bugs.

