I see this (for hours):

Nothing happens, besides spinning forever ...
Restart your computer, clear your cache ...
Indeed I was hoping than clearing the browser would help.elassi wrote: Sat Oct 21, 2023 6:40 am Thx Jac.
Restart didn't help.
And in terms of cache clearing: which one do you mean? I only know how to do this with my web browser(s). But with the OS (W10)? No clue ...
I have the same problem. I already deleted the tmp folder for the download (check the Portal preferences) but this didn't fixed it.elassi wrote: Sat Oct 21, 2023 6:16 am Well, d'l of the new lib doesn't work here. Instead of this (UVI support image)
I see this (for hours):
Nothing happens, besides spinning forever ...![]()
Fun fact (rather not): My user area @UIVI only provides the portal for download. Nothing else. No lib, no app. Therefore I was already wondering what some guys here are talking about.Jac459 wrote: Sat Oct 21, 2023 7:40 am Next step is to try with a different browser?
Or if you try with portal, uninstall it completely and reinstall....
In tiny font just underneath the portal download panel.elassi wrote: Sat Oct 21, 2023 7:55 amFun fact (rather not): My user area @UIVI only provides the portal for download. Nothing else. No lib, no app. Therefore I was already wondering what some guys here are talking about.Jac459 wrote: Sat Oct 21, 2023 7:40 am Next step is to try with a different browser?
Or if you try with portal, uninstall it completely and reinstall....
Will try the reinstall of Portal later on. Thx again for your kind efforts.![]()
Good luck!elassi wrote: Sat Oct 21, 2023 7:55 amFun fact (rather not): My user area @UIVI only provides the portal for download. Nothing else. No lib, no app. Therefore I was already wondering what some guys here are talking about.Jac459 wrote: Sat Oct 21, 2023 7:40 am Next step is to try with a different browser?
Or if you try with portal, uninstall it completely and reinstall....
Will try the reinstall of Portal later on. Thx again for your kind efforts.
EDIT: Found the DL-Link (DL-page). The link to it couldn't be smaller ...
Indeed. Exceptionally small. In fact, if all the old presets are tweaked and in place in Rev 2, the total size of the new content is 12mb. The old ufs is 966mb, the new is 978mb.
Same here when I just tried to put it on the macbook. Everything else seems to work in Portal except the download button for the Factory Library. Fresh install too, so clearly UVI are still struggling to get this working for everyone.db3 wrote: Sat Oct 21, 2023 8:56 am I had same issue with Falcon library install button not working in Portal. Even tried a Portal reset file UVI support had previously sent me. Had to download rev2 set from my account. uvi.net/my-products
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