KVR Audio

GreyLion · Post by **GreyLion** » Wed Nov 15, 2023 5:27 am

It's only November, and Hell has frozen over.

I just now got this email, don't see anything here about it. Is this news all over the place, and I've just missed it?

*********************************************

IK is pleased to announce a new version of the IK Product Manager available to improve the experience of all IK virtual instrument users.

From today, you can reload any of your instrument sound files at any time with version 1.0.10 of the IK Product Manager. There are no more fees or time restrictions for these downloads.

Until now, if you didn't or couldn't download all of your IK virtual instrument sounds files within a 180-day timeframe following registration, you'd be required to purchase a "Sounds Download Reactivation Credit" for an additional 180 days to download the sounds.

We trust this new policy is welcome news for many IK users. We still recommend that you back up any sound files you download, but they'll be in IK Product Manager if you need them again.

IK Multimedia

Instructions

To get the latest version, launch IK Product Manager and follow the prompts to update. Or for new installations, you can download IK Product Manager here.

rockola · Post by **rockola** » Wed Nov 15, 2023 6:55 am

BTW I couldn't get it to update itself by opening the old version, had to download the installer.

Touch The Universe · Post by **Touch The Universe** » Wed Nov 15, 2023 7:14 am

Disgusting policy. Amazed they can get away with it.

You guys need to play harder to get

machinesworking · Post by **machinesworking** » Wed Nov 15, 2023 7:26 am

I'm glad they came to their senses. Now if they can make their upgrade policies a lot less convoluted, then there's little to complain about.

Fidelitymusic · Post by **Fidelitymusic** » Wed Nov 15, 2023 7:58 am

I’ve had Sampletank/Syntronik libraries with missing or damaged files for years now, because I refused to pay a fee for temporary access to download my already purchased software. Glad they made this change.

careyletendre · Post by **careyletendre** » Thu Nov 16, 2023 12:03 am

Fidelitymusic wrote: Wed Nov 15, 2023 7:58 am I’ve had Sampletank/Syntronik libraries with missing or damaged files for years now, because I refused to pay a fee for temporary access to download my already purchased software. Glad they made this change.

To cut off one's nose to spite one's face.

Fidelitymusic · Post by **Fidelitymusic** » Thu Nov 16, 2023 9:46 am

careyletendre wrote: Thu Nov 16, 2023 12:03 am To cut off one's nose to spite one's face.

It isn’t that serious, it didn’t affect me not purchasing from IKM.

IKM -- Now no download timeout