Roland Cloud

[jamcat]

we have things we plan on releasing this year. Which is true as we have already released one of them, the RE-201.

Is an ACB JX-8P one of the things Roland has planned for release this year?

Also, why did Roland plan to release all of these great things at the very end of the year, instead of spread out throughout the year?

[IvyBirds]

[my job (which is constantly called into question on here) has never been to convince you stay with Roland Cloud or begin a membership,

Sorry Jon but again that is demonstrably false. if your job not to sell memberships and you are only here on a tech support role why do you come on here and post about things like Play 4 Life promotions, and other marketing promotions?

I am amazed at the total lack of integrity being displayed here by Roland Cloud

Often times people ask "when is Play 4 Life available" so I make sure to let people know when it is. People on here ask about other deals or offers as well so I try and let people know when they pop up. I have recently decided to refrain from doing it on here as much because Im met with backlash, and that's fine, if that's not what you want to see I won't post it.

You often question my integrity on here but spend a good deal of your free time trying to provoke me and insult me, is that "integrity" to you? If you want to have a discussion via PM so we can try to remedy this I am happy to do so and have the integrity to work it out with you privately. I am not afraid of confrontation and do not want bad energy between us. I still often times cite your feedback in my reports and generally value your feedback. But I will not be dragged into a public discussion about this any further with you because it's unprofessional.

I looked and no one asked you about play for life and you were not responding to anyone, you were just marketing which you pretend is not your role

And yes I question your integrity because you are constantly posting things that directly contradict yourself

And not just from a marketing perspective, like when you tried to assure every one that there was no sampled content from other synth companies in the Roland Cloud only to be proven wrong , which sadly anyone who has spent any time using the sample based software like XV5080 and Zenology would have known

And it's laughable you think I "spend a great deal of my free time here". This is a public web forum set up for people to kill time online. This thread goes dormant for weeks at a time and then pops up on the front page if someone posts something, it's really not that hard. As for responding to you, I only do that when you post something that is demonstrably false, which unfortunately is getting more and more frequent, and hey I am semi retired now so I have lots of free time anyway

Of course I would much rather be a happy customer of yours who is enjoying Roland software Synthesizers, but the RCM software and total lack of anything new for more than two years makes that hard

[spacepluk]

The last time he brought up Play 4 Life he was answering to me, get your facts straight.

[D-Fusion]

all this criticism gets ignored on and on and nothing is made in stone by Roland/Jon. again they seem to still have enough subscribers to not change their bad RCM and bad service. vice versa, they still dont care atm and/or dont show it at all.

pure unrespectful and nothing is made to get back old/long time subscribers, instead discontinuing products, hollow announcements etc.

it is even writte, they dont care, you dont have to subscribe, great respone but also being true to everyone

Hey Caine123, I would like to clarify that there have been no official announcements of anything other than me letting you know that we have things we plan on releasing this year. Which is true as we have already released one of them, the RE-201. We are always making efforts to improve RCM and in fact just released RCM v3.1.8 in attempts to remedy more issues. But as I said, I deal with customer support and I am not sure as to what phase of production things are in until they are very close to being released.

That is exactly my issue with RCM.
When you have a Platform with premium prices the Copy Protection should be the given highest priority to work correctly from the start and The RCM App has been out for almost 9 years now and it is still a nightmare to use and is getting worse for every update in terms of bloat, Storage space and functions.

I also don't agree with having to pay a premium price for a product that has to be RE-Authorized 12 times a year and that you also have to RE-Install around the same amount of updates that are released for the RCM because there is something wrong with it that constantly needs fixing.

I have nothing against You or Brian but the RCM App needs to go in favor to something that works without endless updates and give us a propper offline Authorization option for people like me who own most of the Roland Cloud Catalogue so I can install what I have bought again.

As it is now I have no interest in Dealing with the RCM App anymore because of these issues so I have many great Roland Plugins that won't be used now until you decide to change things in favor of the buyer instead of fighting against me with the RCM App.

[Jon at Roland]

That is exactly my issue with RCM.
When you have a Platform with premium prices the Copy Protection should be the given highest priority to work correctly from the start and The RCM App has been out for almost 9 years now and it is still a nightmare to use and is getting worse for every update in terms of bloat, Storage space and functions.

I also don't agree with having to pay a premium price for a product that has to be RE-Authorized 12 times a year and that you also have to RE-Install around the same amount of updates that are released for the RCM because there is something wrong with it that constantly needs fixing.

I have nothing against You or Brian but the RCM App needs to go in favor to something that works without endless updates and give us a propper offline Authorization option for people like me who own most of the Roland Cloud Catalogue so I can install what I have bought again.

As it is now I have no interest in Dealing with the RCM App anymore because of these issues so I have many great Roland Plugins that won't be used now until you decide to change things in favor of the buyer instead of fighting against me with the RCM App.

I very much appreciate this feedback. I want Roland Cloud to work well for everyone and be something that everyone can enjoy. Nobody at Roland wants to see people disappointed like this. Thank you.

[jamcat]

I very much appreciate this feedback. I want Roland Cloud to work well for everyone and be something that everyone can enjoy. Nobody at Roland wants to see people disappointed like this. Thank you.

But it does seem like Roland wants people to be disappointed. RCM severely cripples the user's ability to use their Roland plugins. Users regularly report not having access to their instruments on stage when playing live because they don't have access to their online account when playing out.

And there doesn't appear to be any kind of offline dongle option, unlike UADx and others.

Those scenarios scare the hell out of me and are the reason why I'm just not confident enough in Roland's service to sign up. That and the lack of a JX-8P.

[JamminFool]

That and the lack of a JX-8P.

hehe.

[IvyBirds]

The last time he brought up Play 4 Life he was answering to me, get your facts straight.

Ok what about the dozens of other times or my direct quote of him?

Why don't you stop bullying people and get your facts straight?

[jamcat]

[IvyBirds]

I own lifetime keys that I don't use because of RCM. I spent money on the new Waldorf Microwave plugin today. Right after purchase I was able to go to my account page and get my serial number. I was immediately able to download my software, launch it and enter my email and the serial number. Boom it just worked and will continue to do so, no need to phone home, why can't Roland work this way?

In the early 1990s I had a D50, JV1080 Microwave, DX7 and a SQ80. That was an amazing grouping of instruments

I own a lifetime key for the D50, I can't use it because of RCM issues. Would love to revisit some of the layered pads I used to make with the D50 and the Microwave. I tried to launch the D50 just a little while ago and nope Roland Cloud issues prevented me from doing so. So I have been messing around with the Microwave and the Plogue Ops7, Arturia SQ80, and Arturia CZ.

Amazingly they all worked fine and those companies don't treat their paying customers like they are thieves

[braincandy]

I did a cursory search and didn't see a comprehensive list, but do any of the Legendary instruments accept patches via sysex like the Arturia ones do, besides the D-50? For instance, I was on the product page for the JD-800 and it didn't mention sysex at all.

[Jon at Roland]

we have things we plan on releasing this year. Which is true as we have already released one of them, the RE-201.

Is an ACB JX-8P one of the things Roland has planned for release this year?

Also, why did Roland plan to release all of these great things at the very end of the year, instead of spread out throughout the year?

Good question, jamcat. I've only been with the company for a short period of time and haven't actually experienced the usual flow of the release schedule. As I noted Roland Cloud spent a lot of last year updating our plug-ins to be compatible with newer OS. Assuming all goes according to plan, it will be interesting to see how the schedule holds up going forward with v2 updates planned as well.

[Septic Underground]

so in short:
kill the RCM, get licensing as ppl request and release some new plugs.
get that to the boss.

It is not that hard to do. You will get this summary/advice free, no charge!!
But this has been feedbacked many, many times.

Pls get off the high horse Roland, accept that the RCM is a failure and start anew.

I will also be getting the MW1 plug and enjoying it without all that shit that is RCM around it.

[vulpes777]

release some new plugs.

I'd also add "please fix what's broken" and "please give us the full factory libraries"

In regards of the latter: I wouldn't complain if the weird "standalone" SRXs ended up on the chopping block, as long as the Persing-era instruments got a makover like:

- no modal bank browsers, they are terrible for auditing sounds
- all the builtin patches: factory+user+multis+GM+drum kits
- all the SRX expansions where applicable, that includes, for instance, the SRX Vintage patches for the JD990.
- EDIT: sysex support, definitely. I can understand why RC commercial banks are released in a proprietary format, but why can't we directly load our legacy patches without going through all those conversion hoops?

Korg has been doing this since the very launch of the Legacy Collection, nearly 20 years ago.

Regards,

--
Marco

[IvyBirds]

release some new plugs.

I'd also add "please fix what's broken" and "please give us the full factory libraries"

In regards of the latter: I wouldn't complain if the weird "standalone" SRXs ended up on the chopping block, as long as the Persing-era instruments got a makover like:

I'll add sample import. It's rather baffling that in 2024 we can't import ordinary WAV files into the XV5080 engine when we could almost 25 years ago, or into Zenology