Is writing a review about a problem a good way to get customer support?

[bizdev@moforte.com]

Is writing a review about a problem a good way to get customer support?

Nope! a review is not an effective way to get support. It takes 2-3 days for your review to appear, and 2-3 days for our response to reach you. It's really better to reach out to us directly atsupport '@' moforte.com . We usually respond within a few hours during California working hours and often within minutes.