Alternatives to ShareIt/MyCommerce/Digital River

[grujicd]

I saw that some people tried, MyCommerce even approved these refunds, but funds didn't reach customers.

[sft234]

It's a gang of criminals. Isn't that what they do deliberate deception to delay insolvency?
Why is there no authority in charge intervening?

[quikquak]

I saw that some people tried, MyCommerce even approved these refunds, but funds didn't reach customers.

f**k! Oh of course they didn't
It smells like MyCommerce bank accounts have been frozen.

I just deactivate my products on MC store and opened up at FastSpring, it's like a breath of fresh air away from that creaky old MC shite.

[Ilmar]

Refunds worked last week I refunded like 1500+ orders and it was confirmed by customers. They have blocked it now (?) or the bank accounts are frozen.

Anyways
I heard they are closing european offices so don't expect your payments They transferred all the money away

[quikquak]

Well done, that's a lot of refunds.
I'm not going to hassle buyers with refunds, if it still works, and I don't have any subscription formats.

[Astronomous]

First I would like to thank everyone for contributing to this thread, I'm glad I found it.
I'm also in the club, not paid since July. Been using ShareIt/MyCommerce over 15 years, started with Kagi in 1996, shipping floppy disks.

[Astronomous]

I wanted to post longer, but seems this forum has strict spam filter that prevented my post (sorry for the wrong spelling below, had to do it to to prevent spam filter).

After MyCommerce I applied to Paddle, but was refused with no detailed reason. After that I applied to 2Check out, took some days to apply, but now I'm in and and my goods are moving again (2Moneti2e package has MoR service). First impression is quite good, definitely more powerful and flexible platform than MyCommerce. Supports seems to be pretty good.

[yps]

I fear that when you close the account then also all contracts may become inactive and so they'll not even be obligated anymore to pay out. Maybe that's their strategy to collect money... so collect the owed money from those that closed the account

Nah, of course they will (well, are obliged to) pay out your remaining credit when you terminate your account.

cf. Section 8(c) of the evil MSA 6.3 (and older versions):

"For a period of two (2) months following the expiration or termination of this Agreement, Digital River shall provide access to reporting through the Administration Interface and shall continue to provide returns
processing as set forth in the Agreement. "

[sft234]

Someone who terminated the account wrote that they said they will hold back pay out for 180 days, which is 6 months...

[grujicd]

Finally some of mods on Hacker news upvoted this story so now it's on home page and gets more comments. That's the first thing I posted before The Register article, and is thus more from personal angle, but discussion is the same.

https://news.ycombinator.com/item?id=41847953#41876439

One of the comments:

"There's no money to hoard. It doesn't really work like that.
Companies like this are usually run as a barely sustainable ponzi scheme. Any money they might have had is long gone. They're paying your September revenue with money from their October sales, and they plan to pay your October revenue with money from their November sales.

Then suddenly their sales take a big hit, perhaps because a big merchant left, or perhaps because of a general economic downturn. They still need to pay out their other merchants' October revenue, but their November sales are not enough to cover it. What happens is that they announce that from now on, payment terms will be net 60 instead of 15 or 30. This is the first big red flag. The plan is to wait for December sales. Maybe that will solve the problem in the short term. Maybe it won't, and if it doesn't, by January everyone is in deep shit."

[PSP]

We're already in big shit, as the 60-day payment terms passed on September 30th, and no one has been paid. We didn’t wait around—we changed our payment provider almost immediately at the beginning of September—but we still ended up losing over 10 weeks of revenue. I can't understand how companies are still selling through their platform.

Antoni

[fuseaudiolabs]

Hi sft234,

Someone who terminated the account wrote that they said they will hold back pay out for 180 days, which is 6 months...

Could you point me to the respective post? It would like to find out how to properly and effectively terminate our agreement with DR / MyCommerce ASAP. I don't want them to charge us - of all things - any fees for virtual services (platform fee, $185 USD / h for support) according to their new Master Service Agreement (6.3) on top of the dues they owe us already and which we will probably never see.

Their support has re-connected with us under the pretext of an allegedly required KYC.

It all seems rather hopeless. Has anyone bothered to press charges such as suspicion of delaying insolvency proceedings or deceptive business practices to the respective authorities in Frankfurt?

Best,
Ray

[sft234]

Could you point me to the respective post?

I read it on trust pilot for digital river (company site) -
I can't post the link here because the editor says it's spam

They'll probably charge you as many hours à $185 support time for terminating the account that no money will be left from the owed sum so that they don't have to pay anything

[Tone2 Synthesizers]

We recently migrated to Cleverbridge. So far my experience with them is positive.

- You get answers for emails
- You get help if you need it

[IaES]

Refunds worked last week I refunded like 1500+ orders and it was confirmed by customers.

If you've refunded september orders this month then I assume the october account in your DR control panel is showing a negative amount?

I don't know if there's a mechanism in place where they'll take that october negative from what they owe you. So I wonder if they'll chase you for payment of the october negative value even though they owe you for the previous 3 months.

What I mean is that if DR goes into administration then they won't pay the 3 months they owe you. But they will demand you pay them back for the october loss. Administrators won't balance one against the other.