Maybe some people did refund older orders and that's why the logins got blocked
Alternatives to ShareIt/MyCommerce/Digital River
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- KVRer
- 6 posts since 1 Nov, 2024
My account has been blocked, and they are demanding a four-figure sum that I supposedly owe for issuing refunds to my users. I haven't received any money in July, August, or September. I've come to terms with these losses, but my question is - will this ever end? Or is the next step going to be calls from debt collectors hired by Digital River to collect their debts from me?
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Christian67587 Christian67587 https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=722917
- KVRist
- 40 posts since 17 Oct, 2024
We also got the invoice from DR and I'll talk to my lawyer.
But I assume we will send an answer letter stating that we first like to finish August and September before looking into October. Then we ask for details about how they come to the sums and dispute the charges for support. And point out that we can't login to their website anymore.
On the other side, we may just wait for a reminder on the invoice.
But I assume we will send an answer letter stating that we first like to finish August and September before looking into October. Then we ask for details about how they come to the sums and dispute the charges for support. And point out that we can't login to their website anymore.
On the other side, we may just wait for a reminder on the invoice.
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- KVRist
- 43 posts since 15 Oct, 2024
You got a letter or email? I just asking, because I got nothing.Christian67587 wrote: ↑Sun Nov 03, 2024 8:10 am We also got the invoice from DR and I'll talk to my lawyer.
But I assume we will send an answer letter stating that we first like to finish August and September before looking into October. Then we ask for details about how they come to the sums and dispute the charges for support. And point out that we can't login to their website anymore.
On the other side, we may just wait for a reminder on the invoice.
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Christian67587 Christian67587 https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=722917
- KVRist
- 40 posts since 17 Oct, 2024
1st November I got an email with subject "MyCommerce Credit Note 31-OKT-2024 [CRN_P]".
And that had an invoice from DR about their fees.
And that had an invoice from DR about their fees.
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- KVRist
- 193 posts since 3 Oct, 2024
I received the invoice for their platform fee and support fee.
If I was still happily working with DR would they expect payment to their bank for that invoice or would they just balance it against income from future sales?
If I was still happily working with DR would they expect payment to their bank for that invoice or would they just balance it against income from future sales?
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- KVRer
- 23 posts since 15 Oct, 2024
Is it possible to organize Poll in this thread? It seems that DR paid less than 30-50% of vendors, random selection among those who have less than 20K foy July. It would be interesting to have a poll attached to the forum topic, with options "I did receive July payment", "I did not receive July payment", "I am not with DR, just want to view results".
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- KVRist
- 193 posts since 3 Oct, 2024
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- KVRist
- 42 posts since 16 Oct, 2024 from Munich, Germany
Has anyone asked a lawyer, about what is the best way to decline that new contract v6.3?
Einschreiben to both DR in Cologne and DR in Frankfurt?
What to write?
Einschreiben to both DR in Cologne and DR in Frankfurt?
What to write?
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- KVRist
- 193 posts since 3 Oct, 2024
The contracts have a clause that says we accept the contract if we continue to use their platform. So we didn't need to physically sign it. They would argue that the contract was available for a long time before it came in to force giving you time to close your account as that is, pretty much, the only way to reject it.ChrisG_33_JB wrote: ↑Sun Nov 03, 2024 10:24 am Has anyone asked a lawyer, about what is the best way to decline that new contract v6.3?
Einschreiben to both DR in Cologne and DR in Frankfurt?
What to write?
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- KVRist
- 42 posts since 16 Oct, 2024 from Munich, Germany
"The contracts have a clause that says we accept the contract if we continue to use their platform. "
I think that is not a legal clause, especially with no time window.
The contract V6.3 was uploaded in my profile 16.10.2024, without any notification. So that cannot be an accepted contract either. I'll contact my laywer tomorrow.
I think that is not a legal clause, especially with no time window.
The contract V6.3 was uploaded in my profile 16.10.2024, without any notification. So that cannot be an accepted contract either. I'll contact my laywer tomorrow.
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- KVRist
- 193 posts since 3 Oct, 2024
It came into force on the 16.10 but there was lots of talk right here on this thread about 6.3 being in the control panel quite a few weeks before that date.
But please do keep us informed of what your solicitor says.
But please do keep us informed of what your solicitor says.
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Tone2 Synthesizers Tone2 Synthesizers https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=680600
- KVRist
- Topic Starter
- 309 posts since 18 Oct, 2023
Last edited by Tone2 Synthesizers on Wed Nov 06, 2024 1:20 am, edited 1 time in total.
https://www.tone2.com
Our award-winning synthesizers offer true high-end sound quality.
Our award-winning synthesizers offer true high-end sound quality.
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- KVRist
- 193 posts since 3 Oct, 2024
Please don't think I'm defending them. I'm not. I hate them more than you do.
The contract says that if they break any part of the contract it gives them 30 days to rectify any mistake they made. so when they didn't pay at 60 days they simply took another 30 days. That's why they paid july after 90 days instead of 60.
The contract says that if they break any part of the contract it gives them 30 days to rectify any mistake they made. so when they didn't pay at 60 days they simply took another 30 days. That's why they paid july after 90 days instead of 60.
Last edited by IaES on Sun Nov 03, 2024 11:32 am, edited 1 time in total.
