Alternatives to ShareIt/MyCommerce/Digital River

[Tone2 Synthesizers]

Since August according to the EU laws AI (this includes chat bots) must be clearly marked as AI...

[a101]

Please don't think I'm defending them. I'm not. I hate them more than you do.

The contract says that if they break any part of the contract it gives them 30 days to rectify any mistake they made. so when they didn't pay at 60 days they simply took another 30 days. That's why they paid july after 90 days instead of 60.

Actually, there is no such clause. It only says that, in this case, you can terminate the contract with them:
.. this Agreement may be terminated bla-bla-bla if the breach can be cured, it is not cured within 30 days after the breaching Party's receipt of written notice of that breach ..

[IaES]

this Agreement may be terminated: (i) upon written notice by either Party, if the other Party materially breaches a representation or warranty made hereunder or fails to substantially perform its obligations under this Agreement and either (A) the breach cannot be cured or (B) if the breach can be cured, it is not cured within 30 days after the breaching Party's receipt of written notice of that breach;

(A) if the breach cannot be cured. Section (A) does not apply to the payout because the breach 'can' be cured simply by paying.

(B) if the breach can be cured[/] This section applies because the breach can be cured (by paying) so if they do not cure the breach (by paying) within 30 days of them receiving (from us) a written notice of that breach.

[a101]

(B) if the breach can be cured[/] This section applies because the breach can be cured (by paying) so if they do not cure the breach (by paying) within 30 days of them receiving (from us) a written notice of that breach.

Yes! But this only gives us the right to terminate the contract.

[IaES]

(B) if the breach can be cured This section applies because the breach can be cured (by paying) so if they do not cure the breach (by paying) within 30 days of them receiving (from us) a written notice of that breach.

Yes! But this only gives us the right to terminate the contract.

That is correct. Isn't that what we want to do? We want to be able to say that they have breached the contract so we want out of it.

[grujicd]

You don't need to search for a reason to terminate the contract in some unrelated clauses. It was always a direct possibility. From the latest 6.3

6. Term and Termination

b) Termination. Either Party may terminate this Agreement at any time.

[sft234]

Is it possible to close the AI support account? Is there a close button in there?

No, you'll be charged support hours regularly from now on forever whenever they need money

Regarding owed money. the lawyers of Kasoff have found a clause to declare merchant debts as no longer to be recognized as valid obligations. If you want to spend heaps of money you can try to engage better lawyers to fight against them...

[Tone2 Synthesizers]

Can you please explain this

[sft234]

Can you please explain this

https://www.theregister.com/2024/10/15/ ... dry_hasnt/

One of the vendors who has been asking to be paid showed The Register a note received from Digital River's law firm, New York-based Mintz & Gold, in response to payment inquiries.

The law firm says that Digital River presently doesn't consider merchant debt claims to be valid obligations. The note reads, "I am writing on behalf of my law firm’s client, Digital River, regarding the inquiry you submitted to Digital River’s Solution Center.

[Stefano Daino]

I have my DR back office account blocked - most probably because I refunded most July/August customers.

I wonder, have any of you considered the option to charge DR for all the license codes which are loaded on their server? I have more than 5,000 license codes there, and I don't have access to them...

Stefano
dsp-quattro.com

[IaES]

Regarding owed money. the lawyers of Kasoff have found a clause to declare merchant debts as no longer to be recognized as valid obligations.

Have they really found a clause. Or is that just legal speak for "Fingers in my ears and I ain't listening".

[yps]

Our account has also been blocked. This is clearly a violation of their MSA (both the previous and the new one), as it states access to the Control Panel would be open for two more months after closing the account. We requested to close our account 3 weeks ago.

For the record: July payment received, August only credit note received but no payment, September not even credit note received. Refunded the biggest 30 orders (of a total of 100) from the July-September period.

Access to the Solution Center is still possible but read-only now. I cannot create any new cases. So I cannot request access to the Control Panel anymore, or my September statement. I think I might fall back to registered letters to their Frankfurt address.

[DrOli]

For me, creation of new case worked via sending email to 'serviceintake@digitalriver.com'. Control panel still blocked, solution center I can login but not sure if I can create case there (like said via email worked; btw. use email which is behind control panel)

[welle]

Our MyCommerce Panel has also been blocked. What a scam.

[DKSoft]

It looks like someone experienced a similar problem with the control panel lock back in 2012:

https://forums.digitalpoint.com/threads ... r.2561056/

Maybe DR will claim that we are violating the contract.