Alternatives to ShareIt/MyCommerce/Digital River

[Urs]

I saved one as PDF, but it does not contain a version number. Funny. Of course I have no "contract library" anymore, so it doesn't help that I still have access to the CP.

[Otis_Inf]

1st November I got an email with subject "MyCommerce Credit Note 31-OKT-2024 [CRN_P]".
And that had an invoice from DR about their fees.

I got that too, their fees (31 euros for support costs whoa) were deducted from the 14K they owe us over that period (also mentioned on that credit note). So they did offset it with the money they have to pay out (but likely never will).

My open case in their system about the due diligence doc I filled in twice and why we weren't paid got a reply today that some info was incorrect in the due diligence doc (it was correct, the AI bot apparently couldn't read the bank statement)... 5 months after I filled it in, now something/one looked at it.

I have no hope we'll get our money back

[a101]

I would need to have a copy of the latest MSA 6.3 to send to my lawyer.

Can someone please put the latest MSA 6.3 somewhere and provide me with a download link, or send it to me as an attachment? I no longer have access to my DR account and I can't get a copy.

Thanks

Stefano
dsp-quattro.com

[DrOli]

Can you also put older contract versions here? Thx

[a101]

Can you also put older contract versions here? Thx

That's all I have

[Stefano Daino]

... thank you so much!

Stefano
dsp-quattro.com

[Resplendence]

Did not get paid since July. A few days ago they sent a "due diligence" message: "Payments Blocked until Documentation and Review is Complete". They are requesting documents that I don't have such as a bank statement of a corporate account.
It's hard to take this seriously, why didn't they ask these documents 4 months ago ? If there is a class action suit or joint effort that I can participate in, please count me in.
//Daniel

[ptnd691]

We received the July sales payment on November 1st. On October 25th, we independently refunded all sales from July, August, and September, as we had little hope of being paid.

We then received a "credit memo" for all the refunded sales, plus an additional amount of around $15K USD with no details, just the total figure. About 20% of clients have already re-ordered, and we’re hopeful that 60–80% will do the same, so there’s a good chance we might recover most of our losses. We will gladly refund the July payment given DR cancel for good their silly "credit memo".

Today, as others have noted, we’re unable to log in. Perhaps DR noticed that many vendors issued refunds and decided to stop the outflow? I have no idea how DR plans to handle the multitude of legal cases, given the hundreds (if not thousands) of vendors across dozens of countries, the fact they’re operating at 25% staffing, and the likelihood that income has dried up with so many vendors leaving.

Who knows where this will end up. I can’t help but find it a bit ironic that this whole mess, stirred up by Barry Kazoff, who proudly showcases his many qualifications, has reached this point

[sft234]

We received the July sales payment on November 1st. On October 25th, we independently refunded all sales from July, August, and September, as we had little hope of being paid.

We then received a "credit memo" for all the refunded sales, plus an additional amount of around $15K USD with no details, just the total figure. About 20% of clients have already re-ordered, and we’re hopeful that 60–80% will do the same, so there’s a good chance we might recover most of our losses. We will gladly refund the July payment given DR cancel for good their silly "credit memo".

Today, as others have noted, we’re unable to log in. Perhaps DR noticed that many vendors issued refunds and decided to stop the outflow? I have no idea how DR plans to handle the multitude of legal cases, given the hundreds (if not thousands) of vendors across dozens of countries, the fact they’re operating at 25% staffing, and the likelihood that income has dried up with so many vendors leaving.

Who knows where this will end up. I can’t help but find it a bit ironic that this whole mess, stirred up by Barry Kazoff, who proudly showcases his many qualifications, has reached this point

Barry Knastoff from Digital Ripper

Or Digital Robber?

[ChrisG_33_JB]

[removed]

[IaES]

Somebody said a few days ago that there's a new managing director. So not that Barry anymore.

Anyone know anything about that?

[dyamicaliri]

Are there any non-GmbH/MyCommerce merchants here, experiencing similar things?
I'm wondering if Digital River Inc is bleeding MyCommerce dry in order to stay in business.

[bameg]

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

[icarmon]

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

I don't think so, the KYC is just a way to avoid paying, they will start to say your KYC is wrong, require more and more documentation and so on

[fuseaudiolabs]

Hi bameg,

Got paid for July, have been locked out control panel but just received the request to complete the 'KnowYourCustomer' DocuSign.

I did the paperwork and hope to get August/September payment.

So, it seems they are still interested in continuing their business operations. Otherwise, they wouldn't be putting in the effort anymore?!

We did our KYC in May 2022, but they insisted another round was required, so we gave in and filled out the forms. Never heard back from them…oh and, of course, no payment, not even for July.