Alternatives to ShareIt/MyCommerce/Digital River

[Richard_Synapse]

I've been following this thread for a while, and this is my first post. I am hoping that it will be a positive one. I am also a long time DR vendor, first with SWREG then onto MyCommerce. My team and I haven't received a penny since this whole debacle started. Like many of you, I received a payment notification two days ago, the first since July. This morning, I went to the MyCommerce control panel, and ran a report the Reports - Accounts - Publisher Accounts menu. It showed all the amounts owing, but no payment. As of this afternoon (Eastern Time), it is showing a payment has been issued, only for July. No payment received yet, but the fact it shows anything is progress, I think. This whole thing has been like one never-ending mind game. My team and I moved to a new MOR last month, and it's been great so far. Hopefully this message reaches those who need a little uplift.

Thank you for mentioning this, I wasn't even aware of this specific reporting feature (never needed it to begin with).

Richard

[sft234]

I did KYC only can once, was requested in July this year. Used ShareIt for 20 years or more now.

Yeah, that's the same for all. Before there never was such an idiotic KYC bulls**t.
I think that's an US-american thing.
But with the other MoRs this wasn't such a kafkaesque crazy almost undoable sites and sites long blurb as with Digital Ripper

[grujicd]

You said you sent letter by post and via the solution centre.

Did they respond directly to your letter or did they just scan the letter into the solutioncenter as a ticket?

What were the costs for the solution centre by the time they agreed that you could Off-set credit notes against invoices?

I refunded most orders but left a little in the account to cover their fees. I want them to just Off-Set credits against Invoice and let me go without adding more fees.

I thought I'll just send them a letter, but then I couldn't wait and uploaded a scanned version to the solution center the same day. I have no idea whether they received the physical letter afterwards. All communication was through solution center.

About costs, I only agreed to their invoice for October, and support part was $155. Stupid, but what can you do if you want to end it? I have no idea how much it was for November as they didn't send any more invoices, and since they blocked my access on November 1st it was a solid argument that I'm not using their services anymore. It was maybe 0.5h. This is all very stupid as you can't close account without some communication, each communication adds a bit to the invoice and in theory it's a neverending circle.

> I want them to just Off-Set credits against Invoice and let me go without adding more fees.

I wish I could give you an advice, but who knows what happens on their side. Maybe I got response from real people because of letter from lawyer? Or because I owned them 8k?

Anyway I think it's a good idea to send a physical letter, with a proof of sending. So if it comes to court that you have some physical evidence on what was your position in this case. And maybe they'll react, set off balances and close account?

[quikquak]

To those who closed their accounts, are you the ones being charged for the Solution Centre 'help' ? I ask because there's been no mention of a charge for it, and I've asked quite few questions.

[zccKlompf]

Reporting -> Reports -> Accounts -> Publish Account -> Account Summary.

One account of the result file shows the payout was made on Dec 11 for Aug and Sep. This account received July payment.

For other accounts who never received Jul, Aug and Sep payout shows only July sales was paid on Dec 11.

However, no a single penny see in our bank account!

[sliguyhfx]

Reporting -> Reports -> Accounts -> Publish Account -> Account Summary.

One account of the result file shows the payout was made on Dec 11 for Aug and Sep. This account received July payment.

For other accounts who never received Jul, Aug and Sep payout shows only July sales was paid on Dec 11.

However, no a single penny see in our bank account!

When I ran that report yesterday morning, it showed no payment issued at all, but by yesterday afternoon it showed a payment for July, but still dated December 11th. So, I wonder if, while dated Dec 11, the payment was actually issued yesterday, which means it may not appear in our accounts until early next week. That's my hunch. At this point, I won't count my chickens until they hatch.

[sft234]

I wonder if they're really going to close down on January 31st as someone early in this thread supposed as a likely scenario based on the recent events and the management and financing history - I'm referring to this post:
viewtopic.php?t=614929&start=90

[zccKlompf]

When I ran that report yesterday morning, it showed no payment issued at all, but by yesterday afternoon it showed a payment for July, but still dated December 11th.

I only checked the report this morning after reading your reply. The weird thing is that there are at least 5 people reporting in this thread that they received payment on Dec 10, 11 and 12.

Based on our payment record, the money would be deposited within 24 hours. But not the case this time. One reasonable guess is that they changed the payment bank and caused the delay. It is now a total mystery and we are under DR's mercy to pay our hard earning money！

Fortunately, we switched to PayPro and Fastspring. Now, we get payment two times per month. And the support is free. DR charged us 2500 USD for KYC support only, lol

[sliguyhfx]

If they are having cash flow issues, and I am sure they must be, then it's entirely possible that they would stagger payments. We will know by end of this coming week.

[Richard_Synapse]

When I ran that report yesterday morning, it showed no payment issued at all, but by yesterday afternoon it showed a payment for July, but still dated December 11th. So, I wonder if, while dated Dec 11, the payment was actually issued yesterday, which means it may not appear in our accounts until early next week. That's my hunch. At this point, I won't count my chickens until they hatch.

It should have been wired, in the past that was always the case. But who knows...

Richard

[claposter_googlegroups]

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I refunded on my own free will

you refunded it because DR breached contract. it is actions under threat

, they sent me some money by mistake which didn't belong to me anymore.

they gave you money which don't belong to them but stolen from other victims

it would expose me and my company to a lawsuit

is there precedence? you send money even without demand letter while DR doesn't send money even with demand letters paid by unpaid victims. Can anyone share his demand letter? Can anyone share result if they contacted usa laywers?

I would have to return it anyway.

you should return it to Class Action lawyer(s) to help everyone to return all losses+Moral costs

I want to move forward.

so do others but unlike you we are not lucky enough to receive money

In the mean time I'm preparing to send payment to Digital River.

it reminds Wartime collaboration (https://en.wikipedia.org/wiki/Wartime_collaboration#Definitions) Your money should be used to help victims but not abuser.

I invite anyone to make Step 1 Class Action against Digital River Roadmap (https://docs.google.com/document/d/1Crr_HQJEtcVCOXJJU1C7Tw_ouyqlkHsR5wUFtH1JpV4/edit?usp=sharing)

[sliguyhfx]

When I ran that report yesterday morning, it showed no payment issued at all, but by yesterday afternoon it showed a payment for July, but still dated December 11th. So, I wonder if, while dated Dec 11, the payment was actually issued yesterday, which means it may not appear in our accounts until early next week. That's my hunch. At this point, I won't count my chickens until they hatch.

It should have been wired, in the past that was always the case. But who knows...

Richard

I don't know that I would use any precedent as indicative of what will happen now. We are in upside down land now, where contracts mean nothing and neither do payment deadlines.

[grujicd]

claposter_googlegroups, thanks for comparing me to wartime colaborators.

Of course refunds were a free will, I had options to wait (and hope), or to take legal actions (and hope). But once I made refunds, essentially I took money from DRs account. What moral right do I have to take that same money again? Also, you must be joking with donating that money to lawyers instead.

[IaES]

Some of us got Payment Notifications on the 11th December. I got two.

Has anyone actually had any payments after those notifications?

[sft234]

We had the payment one day before this notification
So the money for the September period. It was paid on December 11th.
The related notification came in on December 12th.

Since someone said on the 11th he was paid we checked our bank account.
And there it was.