Thanks you.carambo wrote: Wed Dec 18, 2024 12:05 amI hope you will survive through this difficult time in your personal lifeJac459 wrote: Tue Dec 17, 2024 4:54 pm Anyway, I am sorry, I'm not generally this kind of person criticizing products other people like.
I guess I am still upset at buying the v13 upgrade and understanding after 15min that I will never use it.
I just can't accept that v11 brought grains and Europa among many other stuffs and v13.... The sad Polytone....
Reason 13 Announced- Sequencer updated!
- KVRAF
- 4066 posts since 3 Jul, 2022
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- KVRist
- 208 posts since 28 Apr, 2022
You can get a refund, can't you?Jac459 wrote: Wed Dec 18, 2024 12:48 amThanks you.carambo wrote: Wed Dec 18, 2024 12:05 amI hope you will survive through this difficult time in your personal lifeJac459 wrote: Tue Dec 17, 2024 4:54 pm Anyway, I am sorry, I'm not generally this kind of person criticizing products other people like.
I guess I am still upset at buying the v13 upgrade and understanding after 15min that I will never use it.
I just can't accept that v11 brought grains and Europa among many other stuffs and v13.... The sad Polytone....
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- KVRAF
- 4066 posts since 3 Jul, 2022
I don't think so. Is it an option? I would take it immediately but I didn't find.LaLivre wrote: Wed Dec 18, 2024 7:44 amYou can get a refund, can't you?Jac459 wrote: Wed Dec 18, 2024 12:48 amThanks you.carambo wrote: Wed Dec 18, 2024 12:05 amI hope you will survive through this difficult time in your personal lifeJac459 wrote: Tue Dec 17, 2024 4:54 pm Anyway, I am sorry, I'm not generally this kind of person criticizing products other people like.
I guess I am still upset at buying the v13 upgrade and understanding after 15min that I will never use it.
I just can't accept that v11 brought grains and Europa among many other stuffs and v13.... The sad Polytone....
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- KVRist
- 208 posts since 28 Apr, 2022
You should contact them via E-Mail...Jac459 wrote: Wed Dec 18, 2024 9:02 amI don't think so. Is it an option? I would take it immediately but I didn't find.LaLivre wrote: Wed Dec 18, 2024 7:44 amYou can get a refund, can't you?Jac459 wrote: Wed Dec 18, 2024 12:48 amThanks you.carambo wrote: Wed Dec 18, 2024 12:05 amI hope you will survive through this difficult time in your personal lifeJac459 wrote: Tue Dec 17, 2024 4:54 pm Anyway, I am sorry, I'm not generally this kind of person criticizing products other people like.
I guess I am still upset at buying the v13 upgrade and understanding after 15min that I will never use it.
I just can't accept that v11 brought grains and Europa among many other stuffs and v13.... The sad Polytone....
![]()
"Reason Studios web shop purchases of Reason+ annual subscriptions, Reason, Reason Upgrades and ReCycle can be returned to us for a full refund within 30 days of purchase only*. If you want to return a purchased item, start by contacting us to receive further instructions.
The following downloadable items are non-refundable/returnable:
Reason+ Monthly Subscriptions
Rack Extensions (paid, Subscription, Rent-To-Own or Rewards purchases)
ReFills
Rigs
Bundles
VST plugins
Tutorials
Any physical format shipped items need to be returned within 30 days. Please note that we will only refund the full price for the product, not the shipping and handling fee.
*relates to direct sales, purchased in our web shop only. Purchased items from distributors and retailers must be returned to source. Terms and conditions may vary."
- KVRAF
- 4066 posts since 3 Jul, 2022
Awesome man, I will do today itself and report here.LaLivre wrote: Wed Dec 18, 2024 9:12 amYou should contact them via E-Mail...Jac459 wrote: Wed Dec 18, 2024 9:02 amI don't think so. Is it an option? I would take it immediately but I didn't find.LaLivre wrote: Wed Dec 18, 2024 7:44 amYou can get a refund, can't you?Jac459 wrote: Wed Dec 18, 2024 12:48 amThanks you.carambo wrote: Wed Dec 18, 2024 12:05 amI hope you will survive through this difficult time in your personal lifeJac459 wrote: Tue Dec 17, 2024 4:54 pm Anyway, I am sorry, I'm not generally this kind of person criticizing products other people like.
I guess I am still upset at buying the v13 upgrade and understanding after 15min that I will never use it.
I just can't accept that v11 brought grains and Europa among many other stuffs and v13.... The sad Polytone....
![]()
"Reason Studios web shop purchases of Reason+ annual subscriptions, Reason, Reason Upgrades and ReCycle can be returned to us for a full refund within 30 days of purchase only*. If you want to return a purchased item, start by contacting us to receive further instructions.
The following downloadable items are non-refundable/returnable:
Reason+ Monthly Subscriptions
Rack Extensions (paid, Subscription, Rent-To-Own or Rewards purchases)
ReFills
Rigs
Bundles
VST plugins
Tutorials
Any physical format shipped items need to be returned within 30 days. Please note that we will only refund the full price for the product, not the shipping and handling fee.
*relates to direct sales, purchased in our web shop only. Purchased items from distributors and retailers must be returned to source. Terms and conditions may vary."
- KVRAF
- 4066 posts since 3 Jul, 2022
Ok done. I opened a ticket to cancel my update and get a refund.
Crossing fingers.
Crossing fingers.
- KVRAF
- 4066 posts since 3 Jul, 2022
You are right.LaLivre wrote: Wed Dec 18, 2024 2:30 pm Nice, bute they are obliged to take it back, no need to cross ya fingers...
Seems it is done. Will receive money in few days.
That's great.
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- KVRAF
- 5573 posts since 30 May, 2006 from Hollow Earth
The word is “Demo” 
ABEFLGMOPPRRST 
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- KVRist
- 208 posts since 28 Apr, 2022
That would be way too simple (like to implement 10 year old "marker" or "color sheme" requests and make users feel heard).
It's better to pay guys who deal with cancelling all the contracts then pay a part-time developer who implements the QOL request or an easy accessible demo on their website.
Last edited by LaLivre on Wed Dec 18, 2024 6:25 pm, edited 1 time in total.
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- KVRAF
- 5573 posts since 30 May, 2006 from Hollow Earth
You mean the only ones working overtime lately?LaLivre wrote: Wed Dec 18, 2024 6:20 pmThat would be way too simple, like to implement 10 years old marker requests to make people feel good. It is better to pay guys who then deal with processing the contracts and canceling the subscriptions.![]()
ABEFLGMOPPRRST 
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- KVRist
- 208 posts since 28 Apr, 2022
liquidsound wrote: Wed Dec 18, 2024 6:24 pmYou mean the only ones working overtime lately?LaLivre wrote: Wed Dec 18, 2024 6:20 pmThat would be way too simple (like to implement 10 year old "marker" or "color sheme" requests and make users feel heard).
It's better to pay guys who deal with cancelling all the contracts then pay a part-time developer who implements the QOL request or an easy accessible demo on their website.
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- KVRAF
- Topic Starter
- 12084 posts since 2 Dec, 2004 from North Wales
Bought Objekt in the sale…what an amazing instrument, great value at the sale price… at replace my Norddrum for many drum sounds!
X32 Desk, i9 PC, S88MK3, S1, BWS, Live + PUSH 3, Osmose, RedShift 6 Pro3, Tempera, Syntakt, Digitone II, OP1-F, OPXY, Eurorack, TD27 Drums, Guitars, Basses, Amps and of course lots of pedals!