IKM Products = pile of crap - new update made the plugins more unstable/unusable

[jamcat]

Just thought I'd point out here that in the time since KVRers first started griping about IK Multimedia, IK has grown exponentially and now is making world-class studio monitors, audio interfaces, guitar pedals, hardware synths, and the premiere AI-powered amp cloning software, while the developers you all love to gush all over are still just selling the same handful of plugins they've been selling for 20 years.

[jens]

Count me in on those who never had much of any serious problems with IKMM while having used their stuff for years - I mean: the DO f**k up now and then (as they e.g. did when silently changing the data-location with the MODO 1.5 update so that all of a sudden all kits except one were missing ), but it's no biggie - overall their VFM-ratio is tremendous if one makes good use of their numerous deals.

[Teksonik]

"system specific"

No, system specific is an accepted term especially when bug hunting.

It just means an issue occurs with one system configuration and not others. (OS,CPU,Sound Device, GPU, etc).

I used it in this case to suggest the possibility that the problems he is having with IK plugins might be related to his particular system configuration.

The fact that more people have posted that they don't have the same problem would tend to indicate it might well be a system specific issue. If multiple people on different systems can reproduce an issue then it tends to point to the software itself as the source of the problem.

We need to separate IK's software from IK's marketing and support. Two different things. For example it's entirely possible to love their software but hate their support (or lack thereof).

[Teksonik]

their authorization manager gives some headache, and even in Tracks5 Max this thing is faulty . and as i wrote, when i updated the whole suite now my old projects crash with the old Tracks5 Version, i had to update cause this fixed the authorization problem.

As a counter point, in the last few months I have installed T-Racks 5 Max and then the upgrade to T-Racks 6 Max on a new system and had no issues at all. Everything installed and authorized perfectly. All the TR plugins load and function without issue in the same DAW you're using.

So there is a reason one user has a problem and others do not. Find that reason and you'll likely find the solution to your problem. We're all using the same IK software manager so if there are different results something else is at play.....

[Caine123]

their authorization manager gives some headache, and even in Tracks5 Max this thing is faulty . and as i wrote, when i updated the whole suite now my old projects crash with the old Tracks5 Version, i had to update cause this fixed the authorization problem.

As a counter point, in the last few months I have installed T-Racks 5 Max and then the upgrade to T-Racks 6 Max on a new system and had no issues at all. Everything installed and authorized perfectly. All the TR plugins load and function without issue in the same DAW you're using.

So there is a reason one user has a problem and others do not. Find that reason and you'll likely find the solution to your problem. We're all using the same IK software manager so if there are different results something else is at play.....

appreciate it, i gavve up when IKM Support couldnt help. OS on latest update. so i resolved it myself with updating all Tracks 5 plugins, as i said, the old projects now crash where i used the old plugin versions. i dunno if i will mail support again or if im faster just downgrading and try it out .

[BBFG#]

"system specific"

No, system specific is an accepted term especially when bug hunting.

It just means an issue occurs with one system configuration and not others. (OS,CPU,Sound Device, GPU, etc).

I used it in this case to suggest the possibility that the problems he is having with IK plugins might be related to his particular system configuration.

The fact that more people have posted that they don't have the same problem would tend to indicate it might well be a system specific issue. If multiple people on different systems can reproduce an issue then it tends to point to the software itself as the source of the problem.

We need to separate IK's software from IK's marketing and support. Two different things. For example it's entirely possible to love their software but hate their support (or lack thereof).

I might agree with that except that I'm my cases, their support found no issue with my system until they couldn't figure out why their effects written by one coder worked with it while the ones written by another coder wouldn't. Then claimed it was an anomaly specific to my system. Obviously, it was the coding. So I can't separate them as not all the products were as functional as others and the bottom line to support was the 180 they took at the last. Which included them not granting a refund, campaigned on not letting me sell them secondhand and eventually changing the terms to make them NFR. So yeah, I definitely recommend avoiding them.

[Teksonik]

appreciate it, i gavve up when IKM Support couldnt help. OS on latest update. so i resolved it myself with updating all Tracks 5 plugins, as i said, the old projects now crash where i used the old plugin versions. i dunno if i will mail support again or if im faster just downgrading and try it out .

All I can say is that the T-Racks 6 plugins are working fine here in FL Studio. You said the 670 wouldn't load or crashes but here is it in action on Windows 11:

FL IK 033025-1.png

[Teksonik]

I might agree with that except that I'm my cases, their support found no issue with my system until they couldn't figure out why their effects written by one coder worked with it while the ones written by another coder wouldn't. Then claimed it was an anomaly specific to my system.

I've never had a completely satisfactory interaction with IK "support" but again all I can say is the TR 6 plugins are working fine here. So since we're both using the same software and getting different results it's not unreasonable to think that some other issue is at play.

Obviously, it was the coding.

Well that's my point, it's not "obviously the coding" when not everyone is experiencing the same issue.

I share your frustration with IK support but again all I can say is the T-Racks plugins installed, authorized, and are working fine here. There is a reason why people are getting different results with the same software. One possible reason is that there are differences in system configuration.

Even in this thread there are more people reporting that they work than are reporting that they don't so take that data as you will. If I was having any issues I would certainly report them.

[Caine123]

appreciate it, i gavve up when IKM Support couldnt help. OS on latest update. so i resolved it myself with updating all Tracks 5 plugins, as i said, the old projects now crash where i used the old plugin versions. i dunno if i will mail support again or if im faster just downgrading and try it out .

All I can say is that the T-Racks 6 plugins are working fine here in FL Studio. You said the 670 wouldn't load or crashes but here is it in action on Windows 11:



FL IK 033025-1.png

im on Tracks 5, and Teksonik i value you as a member but come on if someone shows me a pic that it works on his system what proof is it? i can show pics of plugins working with me and for others not on the same OS, this wont proof that a company is good or bad. appreciate really your efforts.

[Teksonik]

im on Tracks 5, and Teksonik i value you as a member but come on if someone shows me a pic that it works on his system what proof is it? i can show pics of plugins working with me and for others not on the same OS, this wont proof that a company is good or bad.

It is proof that the 670 loads and doesn't crash here and that's simply evidence which is a counterpoint to your report: "now i cannot open in FL 24 the 670 plugin for example, it just crashes".

I was using TR5 up until a couple of weeks ago and had no issue with those plugins either. I could open them all and none of them crashed. Same now with TR6.

So why are we getting different results with the same software? Again one possible reason is difference in system configurations. If everyone reports the same issue then that points towards a bug in the software.

If only some people report the issue and others say they can not reproduce the report then it's possible there are other causes at play.

In the case of your report that the 670 simply won't load and crashes, we're not talking about different use cases (you're using modulation, I'm not etc). It's simple core functionality to load a plugin and have it work.

So the 670 loads and works fine here, there it doesn't. There is a reason for that and once you rule out all the possible causes that are not at fault then you're most likely left with the true cause of the problem and a solution will be much easer to find.

I'd suggest doing a clean install of the TR 5 plugins if you haven't tried that yet. At least that's what I would do if I were having the same problem.

I'm not trying to defend IK, I'm simply stating the facts as they are here.....

[acousticglue]

I don't have auth problems in Reaper with IKM.