Softube Customer Service Stinks

VST, AU, AAX, CLAP, etc. Plugin Virtual Effects Discussion
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sfxsound3 wrote:They should explicitly say to him that it is his fault and he can't get a refund. Instead, they keep giving instructions on how to install. This is what stinks.
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Good communication is essential. :tu:
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This is user error. But in fact, they do have robotic answers that go around in circles when you do have a serious question.
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They do offer a refund on software as of May 2025 within 14 days.
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