What is the issue with companies not updating their plugins sold through Splice?

[Resonant- Serpent]

Tried again to contact both Softube and Splice about the issue. Silence at both ends.

Tried to post about getting a refund on the Splice Reddit, and they deleted it.

[Resonant- Serpent]

Softube contacted me and said they were ending their relationship with Splice. They deposited the full updated licenses in my Softube and iLok accounts. I consider the issue resolved.