Presonus : "So we are targeting 3-4 "major" feature releases every year..."

[SeeingInMidi]

he'll probably help with the video tutorials instead since blog posts get less traction..

[Digivolt]

They could at least give a public apology for not meeting their own targets, it's 2 weeks to christmas so I doubt anything is getting released so late in the year, worrying they could only manage 2 updates in over a year if we go from October 2024 when they announced this and it's open to opinion whether they were all major, I guess you could argue the update in October counts as 1 for the cycle in which case we've had 3 updates? otherwise it's only 2 in the year if we go from Jan-Dec like some posters seem to think they meant regarding the 3-4 updates a year

I wonder what they'll do regarding the 3rd update as well, going to be a hard sell for a lot of users to pay for it when it should have been part of the years upgrade fee

[Vocalpoint Studios]

I guess you could argue the update in October counts as 1 for the cycle in which case we've had 3 updates?

The late October release was a maintenance release and would not count toward "3-4 major releases per year".

And an apology? For what? For watching the user base whip themselves into a frenzy over an update schedule?

Yes - Presonus definitely fell massively short on their 2025 goals, got caught up in their own hype - AND hopefully learned some painful lessons that users do not want subscriptions and users also won't pay for a "update plan" either.

I expect 2026 will dial in a pseudo "return to the old days" vibe that gets us (and them) back into a more regular (non drama filled) release cadence.

But don't expect any apologies.

VP

[Digivolt]

The late October release was a maintenance release and would not count toward "3-4 major releases per year".

And an apology? For what? For watching the user base whip themselves into a frenzy over an update schedule?

I was talking about the October 2024 release, would that be counted as 1 or given it's the point people pay is it, 3 - 4 updates after that update

As for apologies, an apology for not meeting their promises that people paid money in good faith for, they were sold upgrades/subscriptions with 3 - 4 yearly updates, they didn't get that (although it depends how you see above comment), usually people apologise when they under deliver but I'm not surprised you don't see things that way given your fervour for what one could amount to constant white knighting Presonus

[Vocalpoint Studios]

I was talking about the October 2024 release, would that be counted as 1 or given it's the point people pay is it, 3 - 4 updates after that update

I am not counting the V7 launch release as "1". I look at that release as the start of their "drama".

As for apologies, an apology for not meeting their promises that people paid money in good faith for, they were sold upgrades/subscriptions with 3 - 4 yearly updates, they didn't get that (although it depends how you see above comment), usually people apologise when they under deliver but I'm not surprised you don't see things that way given your fervour for what one could amount to constant white knighting Presonus

I am not white knighting anybody and I am just as annoyed as the next guy when it come to how this debacle played out. But no corporation the size of Fender is going to pat us on the head and tell us they are sorry.

If you do not like the reality of that situation - not sure what else to tell you.

We all made up our own minds on what was said in that goofy video last September.

If you were left with the impression that what was was a "promise" or a guarantee of some sort - that is on you to wrestle with.

I do not recall anyone saying that release schedule was a guarantee of any kind - what I heard was "here is the plan".

So was I excited? Sure was!
Did I feel frustrated by July? I sure did.
Did I freak out on Oct 9 - the day before my update plan ran out? No.
Did I feel "cheated" because I didn't "get" 3-4 major releases between Oct 10, 2024 and Oct 9, 2025? No.

What I felt on Oct 11 was that these guys dropped the ball and blew right through their "plans" (for reasons yet unknown) and shouldn't have made that video in the first place.

I do hope it gets better over there in 2026 - but I am also happy I am not paying for anything right now. v7.2.3 is just fine for me right now

VP

[jamcat]

I don't care about apologies. I just want what I was promised for my money.

Actions speak louder than words.

[CapnLockheed]

I've been with Presonus since well before Studio One existed. If the bean counters at Servco Pacific that own BOTH Fender & Presonus don't get their act together I'm done with both brands. Fool me once shame on you. Fool me twice shame on me.

[THE INTRANCER]

.....

[vurt]

You should feel lucky if all you have to worry about is your bl@@dy software. There are people with real life problems. Sorry if that sounds harsh, but that's life.
If all I had to think about was Studio One, I'd be in heaven, right now my life is rolling down a hill because of mistakes I've made. We all make mistakes, we just have to accept them and deal with them the best we can. Right now, I'd rather not be here to live through them if you know what I mean. Being scared to live is tough. I'd rather not be alive but I don't have the balls to take it and end it. Some days I'm in physical pain for hours and other times I'm in mental pain that lasts for days.

get some help, call a family member or the local hospital mental health crisis team
this isn't the place.

[thievedletter]

You should feel lucky if all you have to worry about is your bl@@dy software. There are people with real life problems. Sorry if that sounds harsh, but that's life.
If all I had to think about was Studio One, I'd be in heaven, right now my life is rolling down a hill because of mistakes I've made. We all make mistakes, we just have to accept them and deal with them the best we can. Right now, I'd rather not be here to live through them if you know what I mean. Being scared to live is tough. I'd rather not be alive but I don't have the balls to take it and end it. Some days I'm in physical pain for hours and other times I'm in mental pain that lasts for days.

And you thought dumping that on us was the thing to do?

[audiojunkie]

You should feel lucky if all you have to worry about is your bl@@dy software. There are people with real life problems. Sorry if that sounds harsh, but that's life.
If all I had to think about was Studio One, I'd be in heaven, right now my life is rolling down a hill because of mistakes I've made. We all make mistakes, we just have to accept them and deal with them the best we can. Right now, I'd rather not be here to live through them if you know what I mean. Being scared to live is tough. I'd rather not be alive but I don't have the balls to take it and end it. Some days I'm in physical pain for hours and other times I'm in mental pain that lasts for days.

Hey friend, this is the the worst time of year to be going through this. I’m so sorry that you are struggling so badly. I don’t know if you are aware of this or not, but there are medical clinics that specifically specialize in long term chronic pain. I’m confident that you could benefit from going to a Pain Clinic. Please consider this—you shouldn’t live the rest of your life with poorly treated chronic pain.

To those being derisive or inconsiderate about The Intrancer’s post, consider that it was very much on topic, with the point being that if everyone took a step back and looked at things in perspective, they would see the following:

1. Presonus is not going out of business, they are simply reevaluating their initial subscription plan.

2.Studio One is not likely going away, and will likely continue to get updates—the big unknown is how you will be charged for those updates—and we already know that it won’t likely be through subscription.

So, in essence, The Intrancer is saying, “Why is everyone making a big deal over the fact that users will likely be paying a one-time fee for their future Presonus Studio One upgrades?” It’s a good question to ask. People are making a big deal over what is essentially good news. There are lots worse things going on in the world than this.

[thievedletter]

There are lots worse things going on in the world than this.

You could basically shutdown every conversation ever with that line.

Most businesses, which Presonus very much is, wouldn't consider, "well it could be worse," a very good strategy.

[revvy]

And you thought dumping that on us was the thing to do?

To reply like you just did to his pained post marks you out as a total zero of a human being IMO.

When someone writes as he did. I think the old adage holds true that if you don’t have something good to say, shut up.

[greymattre98]

1. Presonus is not going out of business, they are simply reevaluating their initial subscription plan.

2.Studio One is not likely going away, and will likely continue to get updates—the big unknown is how you will be charged for those updates—and we already know that it won’t likely be through subscription.

Appreciate the sentiment but please point me to where PreSonus has "on the record" stated your assumptions. Right now, they just put a 30% off sale on their upgrade plans so it doesn't sound like they are reevaluating anything.

Why would anyone buy an upgrade plan now if PreSonus is rethinking what they presented October 2024? And why would anyone buy an upgrade plan NOW without any idea when another update might happen? There probably aren't too many existing users that want the current feature set and haven't already bought it since spring. It sounds like a money grab to pull in some more cash hoping users just "trust them" - which isn't going to happen given their recent track record.

All I want from PreSonus is an UPDATE for their customer base who are currently churning all kinds of theories to fill in the silence. Seems like that would be a pretty simple good business practice.

[audiojunkie]

There are lots worse things going on in the world than this.

You could basically shutdown every conversation ever with that line.

You may be correct, but it doesn’t make the statement any less true, and it helps with keeping perspective.

We are essentially complaining because the Presonus subscription plan failed. We should be happy, rather than upset about this. No one (mostly) likes subscriptions. We like owning what we pay for, and not having it taken away when we stop paying.

That said, the Bitwig paradigm of subscribing, which other companies (including Presonus) have followed, isn’t really what I consider a subscription, because you get to keep your license. It’s more of an auto advance pay for your continued support of a particular version. The problem with that is that it is making promises on products not yet created or delivered. It helps companies ensure a continued budget and helps with planning, but leaves the risks with the customer. This works, as long as the company is able to deliver. If the company is unable to satisfactorily deliver, you end up with what we see here with Presonus. And if this happens, it is better to move to a plan of creating an upgrade and charging for it when it is actually completed. It moves the risk to the business, rather than being on the customer.

Doing things the Bitwig way has benefits, but it has drawbacks too. Bitwig feels impelled to keep releasing exciting things, but at the cost of spending less time on stability and bug fixes. I’ve seen countless comments from Bitwig users that they would rather have the bugs and stability problems fixed, rather than more new features. It will be interesting to see how Bitwig continues with its business plan over time.