KVR Audio

BJ · Post by BJ » Thu Apr 09, 2026 12:06 pm

Just got an email from register@native-instruments.com to confirm my email address like I just signed up for a new account eventhough I have been using this email and account for years already. It looks real but why would they send it now?

Rivanni · Post by **Rivanni** » Thu Apr 09, 2026 12:25 pm

I just got the same email and was wondering the same. Why send it now?
I'll ignore it.

Etienne1973 · Post by **Etienne1973** » Thu Apr 09, 2026 12:30 pm

Even if it looks real, smells like fishing for password to me. Don't do anything, don't follow this email is my advice!

Login @ official https://www.native-instruments.com/ and see if you got an official NI message in this regard.

wonshu · Post by **wonshu** » Thu Apr 09, 2026 12:36 pm

Do not click on links in unsolicited (read: emails you aren't expecting) emails. Ever.

Always manually go to the respective services website directly.

Probably the best security advice that exists today.

BJ · Post by BJ » Thu Apr 09, 2026 1:06 pm

wonshu wrote: Thu Apr 09, 2026 12:36 pm Do not click on links in unsolicited (read: emails you aren't expecting) emails. Ever.

Always manually go to the respective services website directly.

Probably the best security advice that exists today.

Etienne1973 wrote: Thu Apr 09, 2026 12:30 pm Even if it looks real, smells like fishing for password to me. Don't do anything, don't follow this email is my advice!

Login @ official https://www.native-instruments.com/ and see if you got an official NI message in this regard.

Yep after I saw this I didn't click on any link. The email came from the official Native Instruments domain though. I went to their site and my account is fine no messages or anything so I'll ignore this email.

wonshu · Post by **wonshu** » Thu Apr 09, 2026 1:13 pm

Where it comes from can be spoofed.

You have to very closely look (hover over it!) at the URL of the link inside the mail.

Teksonik · Post by **Teksonik** » Thu Apr 09, 2026 1:26 pm

I have not as of yet received any such email and you'd think that it would have been sent out in bulk to all customers at the same time.

cytospur · Post by **cytospur** » Thu Apr 09, 2026 1:57 pm

I've just received the same email. Maybe there's been a data breach?

audio/fault · Post by **audio/fault** » Thu Apr 09, 2026 2:07 pm

also got that mail... when logging in on ni.de it works as usual. so i'll just ignore it.

Sakke80 · Post by **Sakke80** » Thu Apr 09, 2026 2:12 pm

Got the email too, ignored

Vortifex · Post by **Vortifex** » Thu Apr 09, 2026 2:25 pm

Comment from NI rep: https://community.native-instruments.co ... ent_259880

Hey all, I’ve confirmed with our team that this isn't a bug or a phishing attempt. We're currently in the process of updating our webshop, and the new system requires a verified email for secure sign-ins. We sent these out to anyone who hasn't verified their account in a while just to make sure you don't lose access.

foosnark · Post by **foosnark** » Thu Apr 09, 2026 2:58 pm

What a weird coincidence... I didn't get the email, but I was trying to run Native Access this morning, and couldn't log in but I could on the NI website.

I tried reinstalling Native Access, and it didn't help. Changed my password, and that didn't help. Then as I had to give up and start work, I realized it was because I am running a firewall that blocked Native Access

So the first thing I thought when I saw this thread was, did my password reset accidentally trigger an email to all accounts?

Did anyone else get an email from Native Instruments to confirm your email address?