IKM SampleTank 3 (ST3) Now Available

[zvenx]

That is the oddest form of 'double post' I've yet to see.

Just add/edit the original...

Sorry about that, I am constantly hitting quote, edit and sometimes even report accidentally.
Do I win a prize?
rsp

[Peter - IK Multimedia]

Oh a little freebie piano
http://www.mediafire.com/download/s3ciw ... _Piano.zip

Thank you for posting this. I haven't downloaded it myself yet but I'm sure others have and hopefully you'll get some feedback.

[DarkStar]

This is the forum equivalent of sticking your fingers in your ears and going "La la la! I'm not listening to you!"

Why do you never actually address what people are asking you, Peter? You keep referring to 'it's been addressed in previous posts', but you've never actually answered the simple questions people have been asking.

Why is there a 180 day limit to download something that costs hundreds of dollars, when there are NO extra costs involved for you, since unlimited bandwidth is standard on hosting services nowadays?

Is that simple enough? (I'm sure you'll ignore that question, just like you've ignored all the previous questions I've asked about your policies.) Please don't refer us to somewhere on the IKM site, just answer the simple question here.

Only when you Register the Serial Number are the Sound Downloads listed and the 180 days starts. if you do not Register for years then the 180 days does not start until you do. I would not be surprised if some other sounds suppliers factored the cost of average repeated downloads into their product price.

As we do not know what hosting service IK Multimedia is using then I do not see how we can know what the costs are.

I do not know of many companies that explain the reasons behind their policies. Yes, they will clarify the policies, but not necessarily the reasoning behind them. If I do not like the policies then I just move on.

[DarkStar]

we have been discussing RE-downloads. i was unaware of the policy extending to first downloads

ok, followed the link...what a fu*king surprise !! it's a shame i didn't get to you before you got fed up of beating horses, as i am sure you could come up with a valid reason as to why i will be denied access to something i have paid for after 6 months

See above - the 180 days starts only when you Register the Serial Number.

[megapiano]

Sweetwater just called me and told me my SampleTank 3 boxed order will now be expected first week of September instead of first week of August! After all the other many other delays for this product, another month delay for the boxed version? That is pretty bad!

[BBFG#]

Sweetwater just called me and told me my SampleTank 3 boxed order will now be expected first week of September instead of first week of August! After all the other many other delays for this product, another month delay for the boxed version? That is pretty bad!

wonderful...

[Peter - IK Multimedia]

Sweetwater just called me and told me my SampleTank 3 boxed order will now be expected first week of September instead of first week of August! After all the other many other delays for this product, another month delay for the boxed version? That is pretty bad!

We haven't changed our date, I'll let our rep that handles Sweetwater know that's what you are being told so he can look into it. I know we have the disks only version shipping at that time (dang it, another thing I left out in my "digest" post!) - a version with no serial but the sounds on disk for a smaller fee as had been requested - so perhaps there was some mixup or confusion around that.

[el-bo (formerly ebow)]

This is the forum equivalent of sticking your fingers in your ears and going "La la la! I'm not listening to you!"

Why do you never actually address what people are asking you, Peter? You keep referring to 'it's been addressed in previous posts', but you've never actually answered the simple questions people have been asking.

Why is there a 180 day limit to download something that costs hundreds of dollars, when there are NO extra costs involved for you, since unlimited bandwidth is standard on hosting services nowadays?

Is that simple enough? (I'm sure you'll ignore that question, just like you've ignored all the previous questions I've asked about your policies.) Please don't refer us to somewhere on the IKM site, just answer the simple question here.

Only when you Register the Serial Number are the Sound Downloads listed and the 180 days starts. if you do not Register for years then the 180 days does not start until you do. I would not be surprised if some other sounds suppliers factored the cost of average repeated downloads into their product price.

As we do not know what hosting service IK Multimedia is using then I do not see how we can know what the costs are.

I do not know of many companies that explain the reasons behind their policies. Yes, they will clarify the policies, but not necessarily the reasoning behind them. If I do not like the policies then I just move on.

really, they don't need to explain the reasons behind their policies. but, if people here wish to discuss it then they shouldn't be shut down. if the reason were easy to explain, and comprehend, i doubt there would be any issue clearing up the confusion

As we do not know what hosting service IK Multimedia is using then I do not see how we can know what the costs are.

firstly, i think it's a bit cheap for a company as big as ikm to not consider this a cost to them, but i could at least understand it. the issue is that with such reasoning comes real issues.

- they need exactly the same space to provide re-downloads as they do to host the data they need for sales, which a company could easily offset by small price increments across their whole range. that means, charging would be justified (if a company felt they needed justification), if they had to pay extra for every megabyte downloaded.

so why are customers charged the same, regardless of how much data they download ?? one poster mentioned owning 300gb of content, which would incur the same re-download charge as someone downloading a few gig. how does that work out ??

apparently, we are to count ourselves lucky that it is better than before. but the irony is that it would actually make more sense for people to be charged per library (albeit at a smaller cost)

and what of the deadlines ??

unfortunately, i registered the standalone product, after d'loading last month. i then decided that it would be worth waiting till i replaced my hard drive before grabbing all the library data. why would i need to check info or faq's for what would normally be quite a straightforward process ?? why would i ever imagine that i had a time limit to download ?? it's not as if ikm are hosting a file just for me on server space that they have only paid for for 6 months - "hey !! el-bo. please make sure to d'load that file we are hosting for you, before 6 months is up. unfortunately, after that, we have to pay again for the space".
that file is the same file is the same file as everyone will d'load, and ikm have to keep it there or they won't be able to sell it to customers. so, why the time limit ?? if, as is likely, server costs are factored into the sale price, then i have already paid my share, and it should make no difference when i d'load it

the same goes for re-downloads. if i pay for the re-download, in theory paying for the extra bandwidth, why the time limit ??

it's all just arbitrary, punitive, and designed to make a little cash off those who didn't get their shit together (or worse, when tragedy strikes in some way). peter might be relaying these 'concerns' to his bosses, but i don't expect any explanation to come. as such, i'll be happy to share my theories on the type of business model ikm seems to operate. such a shame that i spent money on this, when i could have put the money to 'komplete' crossgrade a few days later.

[el-bo (formerly ebow)]

we have been discussing RE-downloads. i was unaware of the policy extending to first downloads

ok, followed the link...what a fu*king surprise !! it's a shame i didn't get to you before you got fed up of beating horses, as i am sure you could come up with a valid reason as to why i will be denied access to something i have paid for after 6 months

See above - the 180 days starts only when you Register the Serial Number.

see above. i registered some weeks back

[Bombadil]

As things stand, why don't you download the content and burn it to DVD-Rs or put it on a USB stick? I get your points, and the logic behind them, but practically speaking, until IKM changes their policy, I don't see that you, or anyone else, has much choice. The first thing I always do, after I have the software and samples loaded, is back the content up. Always.

[el-bo (formerly ebow)]

As things stand, why don't you download the content and burn it to DVD-Rs or put it on a USB stick? I get your points, and the logic behind them, but practically speaking, until IKM changes their policy, I don't see that you, or anyone else, has much choice. The first thing I always do, after I have the software and samples loaded, is back the content up. Always.

i always back things up (the most important things, twice), but i don't really have so much space at the moment (currently way less than the 10% recommended free space for an hdd). the new ssd installation would free up the current internal to make some backups etc. the thing is that i can afford to buy a 500gb unit now, but i would much rather future-proof myself with a 1tb drive (same space as current internal). problem is that i don't know how long it will take until i can afford the bigger drive. so, either i have to buy some kind of storage in the meantime or wait to see if it works out. i am not likely to buy an interim drive on the strength of stank alone, but may need to for other purposes

what i do know is that if i can't get it all worked out before the deadline, then i'll sell it before i pay any kind of penalty i guess i should use this time to bounce down any miroslav tracks in old projects, just in case

[D Midas]

Just download the data. What's wrong with you people. You bought the program, now download it and put it on your 3 tb external drive and forget about it. If not you have half a year, Give it a rest

[el-bo (formerly ebow)]

Just download the data. What's wrong with you people. You bought the program, now download it and put it on your 3 tb external drive and forget about it. If not you have half a year, Give it a rest

i don't have much space on my external drive either. but i'll give it a rest if you piss off

[Burillo]

Just download the data. What's wrong with you people. You bought the program, now download it and put it on your 3 tb external drive and forget about it. If not you have half a year, Give it a rest

mine is 6 tb but yeah, i don't see the problem with backing up, HDD's are dirt cheap these days.

[basslinemaster]

Only when you Register the Serial Number are the Sound Downloads listed and the 180 days starts. if you do not Register for years then the 180 days does not start until you do. I would not be surprised if some other sounds suppliers factored the cost of average repeated downloads into their product price.

As we do not know what hosting service IK Multimedia is using then I do not see how we can know what the costs are.

Oh, come on... Where have you been? If they are using a hosting service that doesn't allow unlimited bandwidth (which would be hard to find nowadays), that's their problem, it isn't remotely difficult to find one. In other words, there are NO costs involved, if they let you redownload for free, permanently. How on Earth can you think otherwise?

I do not know of many companies that explain the reasons behind their policies. Yes, they will clarify the policies, but not necessarily the reasoning behind them. If I do not like the policies then I just move on.

I like to ask them to explain themselves because they are clearly trying to rip off existing customers, and I'm calling them out on it. The fact that they can't explain their policy just proves my point. I don't think we should 'just move on', that's letting them off the hook. This is a policy which people only find out about AFTER it's too late, when they've already paid their money. You'll notice that back in this thread, when I repeatedly asked Peter how much it would cost to re-download ST3 after however long a period you initially got, he didn't answer that simple question. Do you have any idea why? I think the rest of us do.