ImageLine Site (myFLstudio page), Authentication failed

[JMC]

We don't deny anyone the use of any product.

Everyone gets the products straight after he orders it and should do their best to store it in a safe place & back it up.

If people for one reason or another need to download everything again (which really isn't the case here) they can download it from the account we set up for them ... providing they don't get kicked out of course.

Just do me a favour and order a €200 of wodka in a bar, start a fight and get kicked out ... and see what happens to your bottle. At least we'll keep it fresh until he gets back in.

The best part of this all is that the forum & accounts weren't linked yet and he kept bragging about the fact that he could still post ... resulting in our admins to close that hole

[fandango]

Just do me a favour and order a €200 of wodka in a bar, start a fight and get kicked out ... and see what happens to your bottle. At least we'll keep it fresh until he gets back in.

Do me a favour and give me the €200!

Though I'd just spend it on Poizone and SliceX... being a gear-whore.

[Musical Gym]

..

[Reflected]

We don't deny anyone the use of any product.

Everyone gets the products straight after he orders it and should do their best to store it in a safe place & back it up.

If people for one reason or another need to download everything again (which really isn't the case here) they can download it from the account we set up for them ... providing they don't get kicked out of course.

Just do me a favour and order a €200 of wodka in a bar, start a fight and get kicked out ... and see what happens to your bottle. At least we'll keep it fresh until he gets back in.

The best part of this all is that the forum & accounts weren't linked yet and he kept bragging about the fact that he could still post ... resulting in our admins to close that hole

if you will check the products that I bought from you, you will find out that I really supported your company, I bought some tools that I never use just to show appreciation, but now that I see your customer care in action...you don't even answer to e-mail!
I will be more than happy if you will give me my money back.

it is not my fault that your forum/site system is lame...
I don't have time for those games, it looks you want to keep this cat fight, I give you my word that I won't fight with anyone and you keep up the flaming, just release me from this ban...

we are grown people...sometimes we act like stupid kids (musicians...you know), but we can settle things... you got the power to choose if it will be done nicely or unpleasantly.

P.S.
gol, you angry about me because you know I totally right about the custom shortcuts and the 6 unremovable entries in the drop down menu, you just don't know how to deal with it properly, so you try to point on me as an asshole and make me open another cat fight...very pitiful.
if you will open a poll about those things, I'm 100% sure that 90% people will support my requests, but for some reason your arrogance makes you believe that you know better than us what is good for us.
you don't even make sense with your exuses, but at least be honest...and don't let me waste time on trying to understand why do you make those mistakes.

[tattiemannie]

All right then, where are we with those answers?

Q.1, Is it correct that a user has been banned for a month from accessing products he/she paid for in response to content posted on a forum?

.... So we have a @YES' for that one ...


Q.2, Does IL have a written policy regarding this action? if so, where?

.... and this appears to be a 'NO'

Q.3, Would it be possible for someone qualified to represent IL to state why they believe such a measure is justified (without dredging through all the gory details and trading insults )?

.....This apears so far to be a 'YES' in so far as we have a statement, but I DONT see a decent case being put forward for closing an account, and the respondant still appears more interested in relating to 'the fight' than giving general reassurance to other IL/FL users re this general issue.

Q.4, Can we as FL users be pointed towards some well-considered guidance with regard to what other circumstances IL might see as justification for suspending/terminating a users right to access what they have paid for?

......Obviously not. Re your bar analogy, if I start a fight in a bar, I set in motion a chain of events which can result in damage, serious injury, a fine, loss of money, loss of freedom, loss of job, even death .... on a forum however, the worst thats gonna happen is someones gonna break a nail from typing too hard!
I have to say I am surprised and disappointed that so far no one from Image Line seems capable of standing above/apart the fallout from 'the fight' and referencing factual information from company policy/procedure in response to the questions I have asked.

[jupiter8]

bla bla bla

He made his bed,now he has to lie in it. Tough break living in the real world. It really sucks sometimes.

[Goratrix]

I have to say I am surprised and disappointed that so far no one from Image Line seems capable of standing above/apart the fallout from 'the fight' and referencing factual information from company policy/procedure in response to the questions I have asked.

Agreed. It's really sad to see another developer go "the ReFX route"

[tony tony chopper]

Is it correct that a user has been banned for a month from accessing products he/she paid for

You have to be precise about your question.
He paid for products, which he got installed & registered, and can use.

If he -lost- his products (and do you seriously believe this happened the day after he got kicked from a forum?), then you're right, we won't help him find it back.

Being able to get new registration in the case your lost your serial, CD or whatever is a service, and one that's not even offered by everyone.
Online technical support is another service, which he abused a lot (& yes, we do have forum rules), so it was cancelled (for a month).

We have other rules, like if you buy FL, and spread your registration code around the world, if it ends up in warez places, then yes you will have it cancelled too (be it legal or not).


So if your question is, "if I buy your products then come to your forum, insult everyone, spam, ask to be banned repeatedly, see other users ask for me to get banned, should I expect to be allowed to access those services?", then the answer is: don't buy our products, keep your money, there are lots of free forums where to troll.

[Reflected]

Is it correct that a user has been banned for a month from accessing products he/she paid for

You have to be precise about your question.
He paid for products, which he got installed & registered, and can use.

If he -lost- his products (and do you seriously believe this happened the day after he got kicked from a forum?), then you're right, we won't help him find it back.

Being able to get new registration in the case your lost your serial, CD or whatever is a service, and one that's not even offered by everyone.
Online technical support is another service, which he abused a lot (& yes, we do have forum rules), so it was cancelled (for a month).

We have other rules, like if you buy FL, and spread your registration code around the world, if it ends up in warez places, then yes you will have it cancelled too (be it legal or not).


So if your question is, "if I buy your products then come to your forum, insult everyone, spam, ask to be banned repeatedly, see other users ask for me to get banned, should I expect to be allowed to access those services?", then the answer is: don't buy our products, keep your money, there are lots of free forums where to troll.

keep it real ------, you are acting like a little child here...I don't have my reg keys and "my FL studio page" was always part of the deal.

I'm a 25 yy, if I gave you my word that I just need the access to download my reg key and tech support and I won't fight with anyone no matter what, you should give me the access.

just from your answer people should be able to understand why I can't stand you, people should know what was driving me crazy...why did I became such a "troll" in your forum...you can't answer a question at all, your lack of professionalism make me sick!


you are a coward...just give me my money back, fking hater.. , if you won't do the right thing and give me the access or my money, you will pay for a lot more for wasting my time buddy, I can assure you this.

[bluedad]

keep it real asshole, you are acting like a little child here....

if you don't want to get banned from the kvr forum, I suggest toning it down a bit.

[Reflected]

keep it real -----, you are acting like a little child here....

if you don't want to get banned from the kvr forum, I suggest toning it down a bit.

if you don't comment about the nature content of the post, don't comment at all...and please exuse me if I said anything which is too harsh for you, I'm a little bit pissed here.

THEY DON'T EVEN ANSWER TO MAILS...

[tattiemannie]

Reflected, I dont know anything about your 'fight', and have no desire to go research. I take your word that you dont want to fight anymore, and yet I still read read very aggreived posts from you. I read posts from others which are not a lot healthier. Would be nice if you had a read over the whole thread ... we know where you're coming from .... stop repeating yourself for F Sk!

I am not on anyones side here, but I am giving you the benefit of the doubt re the issue of having your right to accessibility of your reg codes etc, and have no interest in why you want them at any particular time ... none of my business .. it's all part of the deal when you purchase from IL ... I have for various reasons had to access my account/reg codes over the past few years, and didn't have to explain or justify to anyone.

This is what concerns me, not the little bitchfest which seems determined to continue ... and on that subject ....

Tony tony chopper, you have a lot to say, but none of it at all useful. Is there any danger you could butt out, and maybe when you do, reflected will give it a rest as well, and maybe, just maybe, someone from IL who maybe, just maybe knows what they are doing, might have another go at clarifying whether this account ban is driven by policy, or by an individual with a petted lip!

[Cordelia]

Reflected, I dont know anything about your 'fight', and have no desire to go research. I take your word that you dont want to fight anymore, and yet I still read read very aggreived posts from you. I read posts from others which are not a lot healthier. Would be nice if you had a read over the whole thread ... we know where you're coming from .... stop repeating yourself for F Sk!

I am not on anyones side here, but I am giving you the benefit of the doubt re the issue of having your right to accessibility of your reg codes etc, and have no interest in why you want them at any particular time ... none of my business .. it's all part of the deal when you purchase from IL ... I have for various reasons had to access my account/reg codes over the past few years, and didn't have to explain or justify to anyone.

This is what concerns me, not the little bitchfest which seems determined to continue ... and on that subject ....

Tony tony chopper, you have a lot to say, but none of it at all useful. Is there any danger you could butt out, and maybe when you do, reflected will give it a rest as well, and maybe, just maybe, someone from IL who maybe, just maybe knows what they are doing, might have another go at clarifying whether this account ban is driven by policy, or by an individual with a petted lip!

It seems to me JMC made clear that there has never been a policy of banning people from their accounts page, but after banning Reflected, he came back to the IL forums to brag that the ban was ineffective, and closing that loophole resulted in the linking of forum ban>account page ban.

It also seems clear that the statements "fking hater.. , if you won't do the right thing and give me the access or my money, you will pay for a lot more for wasting my time buddy, I can assure you this." and "if I gave you my word that I just need the access to download my reg key and tech support and I won't fight with anyone no matter what, you should give me the access." are as contradictory as two statements could be. I wouldn't take his word, either.
I would also have trouble with the "you should" part of that second statement- feeling entitled to access to part of the forum you're banned from is ridiculous, especially if you've caused problems in the support forum as well.

I don't think the rest of us relatively sane FL users have to worry about this issue. This case is obviously extreme. Just in case, why not make sure your reg codes are backed up right now?

[kmonkey]

Can someone lock this stupid thread? Mods please? There will be only more crap. All we can "learn" from this crap is that Einstein nailed people nature with "human stupidity" theory...

For those interested: Two things are infinite: the universe and human stupidity; and I'm not sure about the universe.

[SynisTAr]

Reflected, I dont know anything about your 'fight', and have no desire to go research. I take your word that you dont want to fight anymore, and yet I still read read very aggreived posts from you. I read posts from others which are not a lot healthier. Would be nice if you had a read over the whole thread ... we know where you're coming from .... stop repeating yourself for F Sk!

I am not on anyones side here, but I am giving you the benefit of the doubt re the issue of having your right to accessibility of your reg codes etc, and have no interest in why you want them at any particular time ... none of my business .. it's all part of the deal when you purchase from IL ... I have for various reasons had to access my account/reg codes over the past few years, and didn't have to explain or justify to anyone.

This is what concerns me, not the little bitchfest which seems determined to continue ... and on that subject ....

Tony tony chopper, you have a lot to say, but none of it at all useful. Is there any danger you could butt out, and maybe when you do, reflected will give it a rest as well, and maybe, just maybe, someone from IL who maybe, just maybe knows what they are doing, might have another go at clarifying whether this account ban is driven by policy, or by an individual with a petted lip!

Tony Tony Chopper is Gol, the FLS dev. Reflected has had numerous warnings, he's a troll! He has used, and been banned under quite a few different forum names. He's stated that even if they ban him he can still access the forums, etc. He's one nasty piece of work who gets off on abusing other forum users, and has flouted most of the conditions outlined in Looptalk's "Proper Forum Conduct" sticky. It's his own fault that he has been banned! Ho hum, shoulda saved you regkey Reflected, ya fud. Reflect on that, Lol!