KVR Audio

victoria · Post by **victoria** » Sun Jul 02, 2023 4:50 pm

ToddlerTN wrote: Sun Jul 02, 2023 8:35 am I wonder what level of subscription has to be maintained now in order to switch keys? I’d probably keep Core if that’s sufficient.

As I understand it from previous replies in this thread, switching keys simply isn't possible anymore at any level.

victoria · Post by **victoria** » Sun Jul 02, 2023 4:50 pm

[deleted, double post]

victoria · Post by **victoria** » Sun Jul 02, 2023 4:50 pm

[deleted, double post]

ToddlerTN · Post by **ToddlerTN** » Sun Jul 02, 2023 8:16 pm

victoria wrote: Sun Jul 02, 2023 4:50 pm
ToddlerTN wrote: Sun Jul 02, 2023 8:35 am I wonder what level of subscription has to be maintained now in order to switch keys? I’d probably keep Core if that’s sufficient.
As I understand it from previous replies in this thread, switching keys simply isn't possible anymore at any level.

If that’s true, what’s the purpose of having that delete icon? Wouldn’t that be another bug then?

victoria · Post by **victoria** » Sun Jul 02, 2023 8:20 pm

ToddlerTN wrote: Sun Jul 02, 2023 8:16 pm If that’s true, what’s the purpose of having that delete icon? Wouldn’t that be another bug then?

I would LOVE to be wrong on this but as far as I know then yes, they have just forgotten to remove the delete icon...

Examigan · Post by **Examigan** » Mon Jul 03, 2023 2:55 pm

Clicking the trash icon will uninstall it from my system, but I only have a free account at this point.

victoria · Post by **victoria** » Mon Jul 03, 2023 3:54 pm

Examigan wrote: Mon Jul 03, 2023 2:55 pm Clicking the trash icon will uninstall it from my system, but I only have a free account at this point.

That is something else, we're talking about the delete icon next to the synths in the "Loyalty Program" section of your account when you login to https://www.roland.com/cloud/account-detail - clicking that icon used to do something but now it only gives an error message.

PAK · Post by **PAK** » Mon Jul 03, 2023 8:26 pm

victoria wrote: Mon Jul 03, 2023 3:54 pm
Examigan wrote: Mon Jul 03, 2023 2:55 pm Clicking the trash icon will uninstall it from my system, but I only have a free account at this point.
That is something else, we're talking about the delete icon next to the synths in the "Loyalty Program" section of your account when you login to https://www.roland.com/cloud/account-detail - clicking that icon used to do something but now it only gives an error message.

Yes. Specifically, it will now give you this error message
"Unable to delete products for your@email.address attached to the rule."

Echoes in the Attic · Post by **Echoes in the Attic** » Mon Jul 03, 2023 9:51 pm

What a great way to change that policy. Don't tell anyone, leave the UI functions there, but throw an error message. Perfect execution all around.

D-Fusion · Post by **D-Fusion** » Tue Jul 04, 2023 5:37 am

tristan- wrote: Sun Jul 02, 2023 2:39 pm
WatchTheGuitar wrote: Sun Jul 02, 2023 2:22 pm
tristan- wrote: Sun Jul 02, 2023 1:05 pm This is crazy. Sounds like something that must be fixed, how could they have crippled it this way.
They did not have reverb available on their supposed top of the line soft synth for 2 years!
So if I get it right, for 2 years straight, instead of adding the much required reverb that they could implement easily, they chose to manipulate all the PCM sounds' envelope release rate, and until today this was not fixed - seriously, Roland personnel who follow this thread - please, make sure this is being taken care of.

No they did'nt add Envelope Release on the Pcm's in Zenology Pro only on the built in Adsr envelope so you can dial it back if needed if you have Zen Pro and it is not on all sounds but on Many that uses Reverb on the HW.

The Pcm's are Original and sound the same on hw and sw.

I hope they will update the Presets closer to the Original sound and if not there is a Easy fix if you encounter the lousy Adsr programming on those sounds.

Echoes in the Attic wrote: Mon Jul 03, 2023 9:51 pm What a great way to change that policy. Don't tell anyone, leave the UI functions there, but throw an error message. Perfect execution all around.

I Wish they would give us a warning so we where prepared for it.

J Veronica · Post by **J Veronica** » Thu Jul 06, 2023 6:46 pm

I cancelled my Ultimate plan which expires next month after 1 year of membership, and my 2 Play4Life keys vanished from my account. Sent an e-mail to support. Meh!

Jon at Roland · Post by **Jon at Roland** » Thu Jul 06, 2023 7:19 pm

Hey y'all! Jon from Roland Cloud here again!

Im very pleased to announce the return of Play 4 Life! For those who aren't familiar, follow the link below and sign up for an ultimate or pro annual membership. At the end of the membership year you will be able to select up to two instruments for life. This offer ends AUGUST 8th, 2023 so act fast.

More info:
https://www.roland.com/cloud/promos/play4life

EnochLight · Post by **EnochLight** » Thu Jul 06, 2023 7:39 pm

Jon at Roland wrote: Thu Jul 06, 2023 7:19 pm Hey y'all! Jon from Roland Cloud here again!

Im very pleased to announce the return of Play 4 Life! For those who aren't familiar, follow the link below and sign up for an ultimate or pro annual membership. At the end of the membership year you will be able to select up to two instruments for life. This offer ends AUGUST 8th, 2023 so act fast.

More info:
https://www.roland.com/cloud/promos/play4life

I will absolutely do this - as soon as I get...

system-8_please.jpg

ToddlerTN · Post by **ToddlerTN** » Thu Jul 06, 2023 11:50 pm

J Veronica wrote: Thu Jul 06, 2023 6:46 pm I cancelled my Ultimate plan which expires next month after 1 year of membership, and my 2 Play4Life keys vanished from my account. Sent an e-mail to support. Meh!

What the flip??? Please let us know the details and the outcome. My Ultimate expires in three weeks, so I’m super interested in what happens with your Loyalty keys.

ToddlerTN · Post by **ToddlerTN** » Thu Jul 06, 2023 11:59 pm

Jon at Roland wrote: Thu Jul 06, 2023 7:19 pm Hey y'all! Jon from Roland Cloud here again!

Im very pleased to announce the return of Play 4 Life! For those who aren't familiar, follow the link below and sign up for an ultimate or pro annual membership. At the end of the membership year you will be able to select up to two instruments for life. This offer ends AUGUST 8th, 2023 so act fast.

More info:
https://www.roland.com/cloud/promos/play4life

Jon, my P4L Ultimate expires on July 30. When I click the promo link, the button for Ultimate says “active” and does nothing when I click it, and the button for Pro says “unavailable” and is grayed out. I have two Loyalty keys that I haven’t used yet. Apparently, these disappear if I let my subscription expire, but it seems I can’t downgrade to Pro until my Ultimate expires. So, I’m looking for clarity around the Loyalty keys and whether I need to use them before my subscription ends. Roland has supposedly changed the way this works without announcing those changes or documenting them, so can you please help with some guidance?