Unable to open my DAW

[jdnz]

The reason I installed Antivirus is because I dont want to install it AFTER and then it would detect Sonar and remove it before I can address it. Normally it does not care about Sonar. (It cares about Native Instruments everything, which not installed here yet). If anyone wants to look few pages back to the link to Asus Z270 Hero drivers and tell me what to install for Audio, it would help. What I installed for drivers actually installed Sonic Suite which I dont need. Thank you.

if it was me I'd use just the stock built in w10 antivirus, not norton (and I say that as some who still runs norton himself on his win7 system) - less hassles and smaller footprint, and the stock one is more than adequate

as for drivers - just download the current audio driver and lan driver for the board off the asus support site, that way you get ONLY the driver before reloading (put them on a pendrive). Don't put the asus dvd in the machine - like you said it'll install a pile of un-needed and potentially buggy asus stuff. I'd probably download the current intel chipset installer and current graphics driver for you gpu as well before hand. There is debate on whether you should just let win10 download drivers from the ms server or you should manually install the vendor supplied ones - personally I favour the later as generally the ms ones are relatively old

[Astralv]

You can quit out of the Command Centre installation, and then find and run the downloaded installer manually. The preferences setting for CC will tell you where they're stored, and once you run the installer manually you'll get a bit more interaction from the installer too (ie the chance to set custom paths etc)

I like that idea, but I dont see anything wrong with installed files.

well, you're the one who said you would 'install from the web' Im just pointing out that there's an alternative.

Well- the Cake tech support person was the one suggesting to do that like he knows something we dont know. I figured- if he thinks- the Command Center massing up the file or not downloading all it needs... This is not solution as if it works, it will not be able to install updates, and Sonar is strong right now for constant progress forward and monthly updates with new features and improvements. But I was hoping to just see if it would work any different.

[planetearth]

Just saying that it is (was) clean install, and without knowing what went wrong, it would happen again- should I just keep trying until it works?

My plan is as follows: if Cakewalk dont step up to the plate and offers some suggestions, I am thinking to install Sonar from the web (not control center). If it works, great, I will know it is not hardware issue (I am worrying issue like CPU ID, chipset (Z270)) Then I will reinstall everything starting from Windows. The reason I installed Antivirus is because I dont want to install it AFTER and then it would detect Sonar and remove it before I can address it. Normally it does not care about Sonar. (It cares about Native Instruments everything, which not installed here yet). If anyone wants to look few pages back to the link to Asus Z270 Hero drivers and tell me what to install for Audio, it would help. What I installed for drivers actually installed Sonic Suite which I dont need. Thank you.

Norton gets in the way of more than you think. I had to have someone else remove it to get his installation of SONAR to work properly, too. I would use Revo Uninstaller (the free version) to remove Norton, and then use Norton's own tool (available on their website) to remove any leftover files, and to get Norton out of the way of network connection and DLL access.

Then try SONAR again. If it works, you know the culprit is Norton--just as it's been on other systems I've worked on.

And this being your DAW, you don't need anti-virus software. It shouldn't be on the Internet, but AV software just gets in the way, slows down everything, and can cause bizarre problems. I'm not against it on office computers, but there's no need for it on a DAW.

Steve

[exmatproton]

Scanners and DAW's : not a good combination.

[EnGee]

The reason I installed Antivirus is because I dont want to install it AFTER and then it would detect Sonar and remove it before I can address it. Normally it does not care about Sonar. (It cares about Native Instruments everything, which not installed here yet). If anyone wants to look few pages back to the link to Asus Z270 Hero drivers and tell me what to install for Audio, it would help. What I installed for drivers actually installed Sonic Suite which I dont need. Thank you.

if it was me I'd use just the stock built in w10 antivirus, not norton (and I say that as some who still runs norton himself on his win7 system) - less hassles and smaller footprint, and the stock one is more than adequate

as for drivers - just download the current audio driver and lan driver for the board off the asus support site, that way you get ONLY the driver before reloading (put them on a pendrive). Don't put the asus dvd in the machine - like you said it'll install a pile of un-needed and potentially buggy asus stuff. I'd probably download the current intel chipset installer and current graphics driver for you gpu as well before hand. There is debate on whether you should just let win10 download drivers from the ms server or you should manually install the vendor supplied ones - personally I favour the later as generally the ms ones are relatively old

Exactly (this is especially related to the Asus error, for Sonar, I would take the support's advice and download the installation file(s) to install offline.

I'm out

[annode]

A few ppl in one thread were seeing the splash screen seemingly hang.
It was discovered to be Sonar not finding a suitable audio device.
If it saw a driver without the USB device, it didn't start.
I know you uninstalled your ASIO driver...but did you really?
Check for an uninstaller .exe for that driver from the company...then reinstall the driver and connect and power the interface device.

Another thing to know...if one SONARPLT.exe is running, a second can not be started. I think that's typical, but something to be aware of.

You say you installed Sonar a second time? This I think shows that the SONARPLT.exe is not corrupted.

...just guessing.

[dave dove]

still?
you need to redo everything carefully:
check your build is correctly assembled
install windows
install MB drivers one at a time
install audio drivers
install all those annoying redist libraries
CHECK IS ALL WORKING = everything working not 'oh it boots up lalala'
run memtest etc if not
install DAW
CHECK IS ALL WORKING
run memtest etc if not
use windows anti virus if you must

[Astralv]

Hey there

I have a good news and a bad news.

The good news is- Sonar is working!!!! It could not open without the audio device. We all suspected it but did not do anything about it because it opens fine without audio device on my other computer. So this issue got solved by installing the driver for M-Audio Ultra 8R, so Sonar is happy with it.

The bad news is that... my computer can's recognize the Presonus driver. I don't know if I need to start new thread about it in hardware or keep it here as you all smart folks already know the story- hope we can solve this too.

I have Presonus StudioLive 24.4.2 24 channels FireWire mixer that all my hardware synths connected to.
I installed Texas Instruments 1394 compliant card (It was on the list of compatible FireWire cards for my mixer model- I have the same card on my old computer that works grate, so I ordered another one for new computer).
I installed the driver Universal Control 1.7.4 (v5773).

But computer can not see the driver and Presonus does not show up in Sonar DAW or in the Audio Devices of Windows. It is listed in Device Manager under "Other Devices" and it actually says that it is Presonus StudioLive, but it has yellow triangle with exclamation mark in it next to it. And it says
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.

If I try to update driver and Browse it to the folder where the driver located, it does not accept it.
The driver is compatible with Win 10, according to web site, assuming- even with newly installed Win 10. My old computer was updated from Win 8 and this is why the driver still works- I remember reading something about drivers not installing in Winb10 if they not signed. It said- if the driver was installed in Win8, it will work still if OS upgraded to Win 10, but may not work as new install. I did not read it on Presonus web site, it was some other general article, I hope it can be solved, because it is very expansive mixer (for me) and I can not afford to buy anything else right now. Any ideas will be appreciated. Thank you.

[Astralv]

Some Presonus links

http://www.presonus.com/support/downloa ... ive-24.4.2

New PreSonus Answers Knowledge Base: https://answers.presonus.com/
- Knowledge Base: http://support.presonus.com/hc/en-us
- PreSonus Public Forum: https://forums.presonus.com/index.php
- Studio One FAQ: http://support.presonus.com/hc/en-us/se ... ng-Started

[BBFG#]

Regarding audio drivers on my two systems:

My W7 computer has MOTU PCI audio drivers and HALion which also has its own. My W10 computer uses a Roland VS100 audio drivers and likewise, has HALion drivers installed. The thing is, HALion has a way of implementing itself into SPlat and disabling the MOTU/VS100 in one section of the preferences while still showing them in another. The annoying fix I've learned to deal with is to move the HALion asio drive to my desktop (but not delete it, since it has to be moved back to its original folder for any update to succeed). In the case of the W10/VS100, it sometimes requires me to reboot the system before it can find the VS100 for SPlat to open without wanting me to re-assign drivers. Most of my annoyances with SPlat have to do with what it chooses to see and what it chooses to ignore during start up and with no regular consistency.

Maybe has nothing to do with what you're going through, but maybe try moving the one audio driver to your desktop to see if it's overriding the other. And you may have to reboot after the move.

[Astralv]

Thank you for reply. My issue is not a conflict with M-Audio. It just does not see Presonus, period. In Device manager it says, "Drivers are not installed", it is not Sonar that does not see it- the Windows don't see it either. Windows sees the Presonus without the driver.

[annode]

The good news is- Sonar is working!!!! It could not open without the audio device

...Your very welcome.

[Astralv]

I got to manually install Presonus driver and it now seen by the OS and by the Sonar, but I have no sound. Not even meters moving. It was playing earlier with M-Audio, I could hear tracks playing, but now- nothing. Dead. Sitting near mi computer for 2 days, and can not make any sense of it.

So I have Universal Control icon. Before I manually installed the driver, it was opening small window where it was saying, Driver version 0.0.0.0. which meant that the driver is not working.

I got the old driver from my old computer and installed that- this is when I first noted that when I click on UC icon, it would say, "The driver did not install correctly- please, restart your computer or reinstall the driver".

So I uninstalled old driver and installed the new driver again. Then I did manual install through Device Manager-update driver and pointed it to the driver location, and it said- driver installed successfully. After that- the Presonus appeared under Audio devices. I thought- it is working now. Started Sonar, but- nope. Big disappointment.

And now the Unicersal Control not opening. It was opening before- I don't understand how pointing to drivers location in Device manager can change UC from opening to not opening.

[JonSolo]

All your base are belong to us.