KVR Audio

Astralv · Post by **Astralv** » Tue Feb 14, 2017 2:33 am

Hey there
I built a new computer where I installed Cakewalk Sonar Platinum and it would not open at all. It says, "SONARPLT.exe stopped working." I ran the update- it installed it and shows green in Command Center but it still would not open even after the update. I disabled Antivirus, uninstalled Sonar, downloaded new files and re-installed. The same result- it not able to open .exe file. Very frustrating as I used the best components available. This is new system, no reason for it to do this. All drivers installed. Any suggestions will be greatly appreciated.
Thank you.

Regnas · Post by **Regnas** » Tue Feb 14, 2017 2:47 am

Windows what?

Astralv · Post by **Astralv** » Tue Feb 14, 2017 3:12 am

Windows 10 64 bit with Kaby Lake 7700K and Asus Hero motherboard.

Wondering if some services not running. Cant think of anything else.

Regnas · Post by **Regnas** » Tue Feb 14, 2017 3:25 am

Hmm, nice beast you got there, no time to wait for Ryzen???

Anyway, make sure to install most of Microsoft Visual C++ redistributables, perhaps Sonar need those... And hey don't forget to actually reboot the system....

Astralv · Post by **Astralv** » Tue Feb 14, 2017 4:05 am

Yeah, I remember back in the day I had issue with some Cakewalk product and tech support told me to reinstall Visual C++. But I have many installed: 2x 2005, 2x2008, 2x 2013 and 2x2015. Is there more?

I found Cakewalk e-mail from 2015. They then recommended to install 2005 through 2013, but my release versions installed are all different- cant tell if it older or newer.

Regnas · Post by **Regnas** » Tue Feb 14, 2017 4:36 am

Astralv wrote:Is there more?

Well, on my system I got the one from 2012 too, and even some from Intel...

Astralv · Post by **Astralv** » Tue Feb 14, 2017 4:37 am

From Intel? I don't have 2012, and it was in Cakewalk e-mail. Should I install it from that old link?

3Side · Post by **3Side** » Tue Feb 14, 2017 4:41 am

Try the troubleshooter

and if your Windows 10 dont update automaticly, try this :

https://support.microsoft.com/en-us/ins ... bleshooter

I had similar problem before... thx to Microsoft

Regnas · Post by **Regnas** » Tue Feb 14, 2017 4:45 am

Astralv wrote:From Intel? I don't have 2012, and it was in Cakewalk e-mail. Should I install it from that old link?

Yeah, from Intel:

And yes, I think that old link is fine....

Astralv · Post by **Astralv** » Tue Feb 14, 2017 4:51 am

I installed 2012, and it did not solve it.

Where can I get that Intel C++ you got? Thanks.

Astralv · Post by **Astralv** » Tue Feb 14, 2017 4:55 am

Can it have anything to do with my 4K display?

Regnas · Post by **Regnas** » Tue Feb 14, 2017 4:58 am

I don't know where to get the Intel one, it came with some app but I don't remember, but google is your friend...

4K display? Hmm, I don't know..

Astralv · Post by **Astralv** » Tue Feb 14, 2017 5:02 am

Nope. Changed display back to Full HD- not helping. I don't understand what went wrong. I have Sonar on my other build and it works fine. And their tech support taking their time. They would be like, "Click on "Run as administrator". 24 hours later, "What Windows version do you use?" and so on.

3Side · Post by **3Side** » Tue Feb 14, 2017 5:12 am

Maybe this ?

http://windowsreport.com/exe-files-not- ... indows-10/

What was your previous setup ?

Regnas · Post by **Regnas** » Tue Feb 14, 2017 5:14 am

Astralv wrote:Nope. Changed display back to Full HD- not helping. I don't understand what went wrong. I have Sonar on my other build and it works fine. And their tech support taking their time. They would be like, "Click on "Run as administrator". 24 hours later, "What Windows version do you use?" and so on.

Hard times mate.... In the meantime FL Studio is your friend...

Good luck......

Unable to open my DAW